Upsell Your Clients with Cloud Services - The Easy Way!

To increase revenue and profitability in your IT business, you can upsell clients on new offerings that make their technology faster, easier, and safer.

One option is to deploy a new cloud services solution, but without a connection to your other business you end up with another silo of contact and billing information to manage.

Enter Cloud Integration Services, a brand-new connector that synchronizes account data, performs contract updates and improve service coordination between Rackspsce Email & Apps Services and Autotask's IT business management software!

Please join us Tuesday, July 12 at 1 PM US ET, when a featured panel of speakers demonstrates how easy it is to create seamless pass-thru billing relationships and generate rich, detailed client-based reporting - all from one integrated solution.

Don't miss this first look as we unveil the benefits of the integration, including:

• Reducing the complexity of multiple vendor portals, billing systems and fragmented data
• Increasing recurring revenue and billing opportunities without adding manual tasks
• Managing additional services from within your primary business management tool

Register now!

The New SaaS: Staffing as a Service

It would be a real nightmare for an IT business owner to have to turn away new business - all because of a lack of enough experienced staff to appropriately handle the increased workload.

To remain competitive in the marketplace, you need to be ready to close new business opportunities at any time. But managing your own business means you're tasked with an ever-growing list of to-dos, and often human resource planning and hiring gets pushed toward the bottom.

Please join us Thursday, July 7 at 1 PM US ET, when Mark Bier and Todd Billiar of VAR Staffing and Len DiCostanzo of Autotask show you how pairing "Staffing as a Service" with Software as a Service can help ensure you are fully utilizing your on-staff resources, and quickly and easily hire additonal employees when you needed.

With IT business management software, you get in-depth visibility into which employees are working to their full potential and which might need additional training and coaching to get up to speed. If your IT business is flirting with maximum utilization, you may want to engage a "Staffing as a Service" provider to expand your team.

In this webinar, you'll hear industry leaders share key insights including:
The importance of understanding staff utilization and skill-sets to review and quote new and current projects

• How staffing levels contribute to your ability to remain nimble in a competitive environment
• How to save time by reviewing only high-caliber, pre-screened candidates who can make an immediate impact on your business
• How to easily and accurately capture, track and bill time and expenses

Register now!

Less Work. More Value. Pairing Disaster Recovery with IT Business Management Software

As a technology solutions provider, your clients expect you to stay prepared for the unexpected. By including backup and disaster recovery (BDR) solutions in your services catalog, your clients can rest assured knowing you provide true business continuity by eliminating the risk of downtime or lost data for their employees and customers.

On Thursday, June 30 at 1 PM US ET, Adrian Goins of Arces will show how his team generates new business and recurring revenue by leveraging a unique integration to manage his clients' devices.

Arces' solution pairs Datto's backup and disaster recovery solutions and Autotask's cloud-based IT business management platform to seamlessly manage service delivery, workflow and billing.

Steve Noel of Autotask and Shannon Kohn from Datto will be on hand to answer questions and discuss the key benefits of the integration, including:  

• New recurring services you can create to attract new business
• How to improve service delivery to existing clients
• How the integration between Datto and Autotask streamlines the management and delivery of BDR servces for all of your clients

Register now!

How to Succeed with Managed Services: Part 3 - Pricing Managed Services on Value

Autotask Academy and MSP University have teamed up to create an 8-part webinar series to help you build and improve your Managed Services practice and your success!

Each month, Autotask's Len DiCostanzo and Steve Noel and MSPU's Erick Simpson will cover a topic central to developing your Managed Services practice and adding recurring revenue to your bottom line.

Part 3 - Pricing Managed Services on Value

This training session on Thursday, June 14 at 1 PM ET will cover the benefits of Value Pricing your Managed Services to maximizing service profits and continually promote the consultative Trusted Advisor role.

By the end of this webinar, you'll know:

• How Value Pricing can deepen the relationships with your clients, allowing you to deliver additional solutions to their environments
• How to maximize your margins far beyond what is possible with any other pricing model

Register now!

Be sure to mark your calendar for the other sessions now, and watch the blog to register for each upcoming event.

· Part 4: Managed Services Agreements
  Thu., August 11 at 1 PM ET / 10 AM PT

· Part 5: Marketing Managed Services
  Thu., September 22 at 1 PM ET / 10 AM PT

· Part 6: Selling Managed Services
  Thu., October 27 at 1 PM ET / 10 AM PT

· Part 7: Onboarding Managed Services Clients
  Thu., November 10 at 1 PM ET / 10 AM PT

· Part 8: Delivering Managed Services
  Thu., December 15 at 1 PM ET / 10 AM PT

Creating Profits for MSPs: The A to Zs of the Autotask-to-Zenith Integration

A comprehensive and seamless fusion between your IT business management system and a full-featured Remote Monitoring and Management (RMM) platform is a necessity to properly - and profitably - deliver managed services. Such a critical integration can give you much deeper insight into your client networks and how it automates critical business processes.

Please join us on Tuesday, June 28 at 1 PM US ET when Dan Wilson, President of Waypoint Solutions Group, demonstrates how he builds his business and reduces costs by taking advantage of the powerful Autotask - Zenith integration. This is a unique opportunity to see both products working together in action!

Autotask’s Steve Noel and Zenith Infotech’s Maurice Saluan will be on hand to introduce Autotask's IT business management software and Zenith's SAAZ RMM tools.

During this webinar, you’ll learn how the "A-Z" integration supports:

• Asset Discovery: data imports from Zenith SAAZ directly into Autotask configuration records.
• Contract and Invoice Management: Zenith SAAZ automatically updates changes in the number of monitored devices in Autotask to ensure more accurate agreements and billing.
• Remote Access: direct links to Zenith SAAZ from Autotask lets users remotely log into devices efficiently and conveniently.
• Help Desk Support: seamless ticket and data integration supports the Zenith Infotech Virtual Service Desk.
• True Ticket & Alert Synchronization:
  • Automatic creation of tickets from alerts initiated in Zenith SAAZ
  • Tickets initiated in Autotask, and assigned to Zenith, appear instantly in Zenith SAAZ
  • Updates to tickets in either system are automatically updated in the other
  • Round-trip ticket closure

Register now!