Showing posts with label Managed Services. Show all posts
Showing posts with label Managed Services. Show all posts

Monday, July 9, 2012

Pricing For Profits: A Guide for MSPs and IT Service Providers


Nothing's trickier than coming up with the right pricing for IT services. Price yourself too high, and your prospects and customers will balk...price your services too low, and you'll leave money on the table - or worse, lose money.

If you're looking for actionable advice to increase profits on the services you already sell, then don't miss your chance to register for this live webinar.

During this information-packed session, Autotask SVP Community & Business Development,Len DiCostanzo will share his best tips based on his own success as a profitable MSP, and his work with hundreds of service providers around the world.

Register now to boost your confidence in crafting, selling and delivering profitable services. Walk away from this webinar knowing:
  • How to determine costs and profits for:
    • Managed services
    • Cloud services
    • Professional services
    • Break/Fix services
    • Time and material services
  • Five key factors to consider when pricing your services
  • How to build inclusive Service Level Agreements (SLAs) for profit
  • How to use automation to scale service delivery and profitability
  • How Autotask helps you understand profitability and continuously improve your pricing

Wednesday, April 25, 2012

Pricing For Profits: A Guide for MSPs and IT Service Providers


Nothing's trickier than coming up with the right pricing for IT services. Price yourself too high, and your prospects and customers will balk...price your services too low, and you'll leave money on the table - or worse, lose money.

If you're looking for actionable advice to increase profits on the services you already sell, then don't miss your chance to register for this live webinar.

During this information-packed session, Autotask SVP Community & Business Development, Len DiCostanzo will share his best tips based on his own success as a profitable MSP, and his work with hundreds of service providers around the world.

Len will be joined by Meagan Kelly, Partner Development Specialist at N-able, who will share how N-able can add to your revenue and profitability.

Register now to boost your confidence in crafting, selling and delivering profitable services. Walk away from this webinar knowing:
  • How to determine costs and profits for:
    • Managed services
    • Cloud services
    • Professional services
    • Break/Fix services
  • Time and material services
  • Five key factors to consider when pricing your services
  • How to build inclusive Service Level Agreements (SLAs) for profit
  • How to use automation to scale service delivery and profitability

Monday, March 12, 2012

The ABCs of Managed Services: RMM & NOC

Presenting the Autotask - Continuum Integration


It’s an established fact that to deliver managed services properly – and profitably – you need a comprehensive and seamless fusion between your IT business management platform and an intelligent Remote Monitoring and Management (RMM) solution.

But imagine the possibilities of combining an RMM with an industry-leading Network Operations Center (NOC) to form a critical integration and an end-to-end managed services solution.

On Monday, March 19 at 1:00 PM US ET, please join us for an informative webinar presenting the integration between Autotask's business management and Continuum's RMM platforms and learn how you can:
  • experience significant time savings
  • streamline the process from issue to resolution
  • deliver 24x7 support with ease
  • organize, integrate, automate and optimize your IT business
What You’ll Learn
In just one hour, Owner of Empower Information Systems, Jason Holbrook, will demonstrate how he builds his business and reduces costs by taking advantage of this powerful integration. This is a unique opportunity to see both products working together in action!

Autotask's SVP Community & Business Development, Len DiCostanzo, and Continuum's VP Products, Dee Zepf, will be on hand to introduce their respective systems.

Who Should Attend
Anyone who is looking for more information about Autotask, Continuum, or current partners curious about how a peer uses best practices with the integration.

Register today!

Monday, March 5, 2012

Autotask Integrates Cisco OnPlus™ to Simplify Small Business Network Management

EAST GREENBUSH, NY - February 27, 2012 -Autotask Corporation, the world’s leading provider of hosted IT business management software, today announced the availability of a seamless API integration between its flagship Autotask Pro software and Cisco OnPlus™, a new cloud-based service that enables Cisco partners to deliver managed network services to their small business customers by providing safe, highly-secure and reliable visibility into their clients’ networks. 
 
The service, developed by Cisco and available at no charge to Autotask users around the world, allows IT service providers, value-added resellers (VARs) and managed services providers (MSPs) to create an OnPlus service desk queue within their Autotask system. The integration automatically converts OnPlus network and device alerts into Autotask service tickets and assigns them to the appropriate internal resource for resolution, according to customizable workflow rules, service level agreement levels and contract terms. Once completed, the two-way integration closes the corresponding alert in OnPlus and updates all time entries, work history and service time in Autotask.

“We are especially pleased to be able to offer the Cisco OnPlus integration to our global user community,” said Len DiCostanzo, Autotask senior vice-president of community and business development. “Cisco is one of the preeminent technology vendors in the world, and this integration adds clear value for our clients, and creates a new range of services they can offer to their SMB customers.”

Autotask’s integration of Cisco OnPlus is designed to support remote network assessment and the delivery of managed network services and features:
  • Instant access from virtually any computer or mobile device connected to the Internet
  • Automated ticket creation and alert handling
  • Customizable automated workflow policies
  • Round-trip ticket closure
“Autotask is doing some creative integration with OnPlus that helps partners provide better service to their small business customers,” said Dave Tang, senior director, small business strategy, Cisco. “These combined efforts help SMBs focus on their business while partners are able to offer a managed service with revenue streams that help grow their business.”

Thursday, February 9, 2012

Autotask Corporation Signs 500th UK IT Channel Customer

SaaS-based Professional Services Automation and Service Intelligence Software Helps IT Channel Increase Profitability in the Rush to Managed Services and Cloud

RICHMOND, UK - February 8, 2012 -Since opening its first UK office in May of 2011, Autotask Corporation, the world’s leading provider of hosted IT business management software, today announced that it has signed its 500th IT channel partner customer in the UK.
 
Autotask software is currently used by thousands of IT service providers, value-added resellers (VARs) and managed services providers (MSPs) in 54 countries. “As demand for new and innovative technologies has grown and evolved among small and medium sized businesses (SMBs), so has the demand for software that enables IT service providers to deliver those products and services more efficiently and more profitably,” explains Mark Banfield, Managing Director for International at Autotask Corporation. “As a result, we have grown from the UK launch team of 3 people to more than 15 in just over 6 months.”

Banfield attributes much of the growth to an increased focus on cloud and managed services by VARs and believes that Autotask's low cost £50 per-seat-per-month pricing model allows its customers to try the software without risk before rolling it out across an organisation.

“IT solution providers need to understand the forces and trends that affect their clients’ businesses and their own, and to be able to answer questions like, “who are my most profitable clients?”, “how do I correctly price my services to ensure proper margins?”, and “do I have technicians and engineers who are under-utilized?” Banfield said. “Without an integrated system that gives them a 360-degree view into their business, those questions are very hard to answer.” Autotask, Banfield says, estimates that less than 1 in 5 VARs, MSPs or IT services providers in the UK currently has an accurate picture of their business and the true profitability of their services.

Autotask is a true multi-tenant SaaS that is accessible anywhere, any time with nothing to maintain, install or update. The software integrates a broad range of critical business systems, including customer relationship management (CRM), service desk, human resource scheduling, project management, billing and reporting, and provides real-time service delivery intelligence to help users understand the factors that drive their business and their profitability.

Autotask also integrates with financial software from 20 leading vendors including Sage, Microsoft Dynamics and QuickBooks to help provide a complete picture of the business. The software is also available in six languages; German, Mandarin Chinese, Spanish, French, Italian and Japanese.

For Tony Poole, Managing Director of Synergy Technology, Autotask has been instrumental in helping his business increase profitability from services, “One of the key benefits for us was working out how we spend resources in terms of delivering against our service level agreements. Some of our clients were clearly over serviced while others offered potential to take more products. Autotask gives us much better visibility across our business and has allowed us to increase our overall profitability.”

Banfield believes that demand for IT business management software will continue to grow in the UK in step with the adoption of more cloud based services, “We are the only comprehensive SaaS offering for the channel with a dedicated UK office and localised focus,” he explains, “This allows us to work closely with our customers and support them as they integrate the platform into their wider business processes.”

IT and other technology solution providers in the UK and Europe interested in learning more about Autotask software may visit www.autotask.co.uk or call +44 0203 006 3147.

How to Leverage the Popularity of the Cloud to Make it Rain

Cloud computing: technology revolution or marketing gimmick?

You will hear arguments on both sides. But one fact is beyond argument: the cloud has fundamentally altered the way technology services are bought and sold. Ignore this change at your peril!

The MSPs and VARs that capitalize on this shift and update their selling strategies to reflect the popularity of cloud computing will enjoy a more reliable stream of clients, revenue and income. More importantly, these businesses will cement a competitive advantage that will continue to pay dividends down the road.

Join Kutenda CEO Mike Cooch and Autotask Online Marketing Manager Rich Akullian on Wednesday, February 15 at 1 PM US ET as they identify the challenges and opportunities facing IT service providers in today’s rapidly changing business environment.

Don’t miss your opportunity to discover:
  • How the cloud has changed the rules of game—and why yesterday’s selling methodologies won’t work today
  • Why it’s imperative that you become a change agent
  • The simple lesson about sales that all IT service providers must learn
  • The 3 core skills that top salespeople always focus on and mediocre salespeople rarely do
  • How to match your selling process to the client buying process (a key ingredient for selling success)
  • The 4 places to look for qualified leads
  • How to embrace your selling role (even if you’re not a so-called “natural born seller”)
  • How to know when the time is right to close the deal and how to do it right
  • The top 3 misconceptions preventing most VARs and MSPs from reaching their earning potential
The cloud has the potential to be either a costly disruption or a lucrative opportunity for your business—it’s up to you!

BONUS: Register today and enter to win a list of 1,000 local contacts! We’ll be drawing winners from our list of registrants after the event. Register now to enter your submission today.

Register now!

Monday, January 30, 2012

Top Considerations Before Designing Your Managed Service Packages


Are you looking to implement new managed services and make more money in 2012? In this one-hour webinar, industry professionals talk about how to build a successful migration strategy for your customers!

On Wednesday, February 8 at 11:00 AM US ET, join Stefanie Hammond, Senior Partner Development Specialist of N-able Technologies and Len DiCostanzo, Senior VP Community & Business Development of Autotask as they share their insights on the importance of understanding the needs of your target customer when developing your managed services programs. This seminar will also review the different types of programs that exist on the Program Development spectrum and discuss the typical core and optional features that MSPs include in their various program packages.

In this session you'll learn:
  • The different types of Managed Service offerings in the marketplace from a la carte to Fully Managed.
  • What you need to ensure you are ready to go to market.
  • Common features and elements that are included, optional, or excluded from service offerings.
This webinar is ideal for:
  • Any service provider that is currently living in a break/fix world and is tired of the constant fire-fighting that T&M work brings! This webinar will provide you with the foundational knowledge needed to evolve your business out of the traditional break/fix model and provide key strategies on how to move into the Managed Services space.
  • Any young MSP that is relatively new to the MSP space and is struggling on how to best design their Managed Services practice.
Register now!

Tuesday, January 3, 2012

New Integration: Autotask & Cisco OnPlus Service

Are you looking to streamline the monitoring of your clients' networks and networked devices and the proactive management of issue alerts and service tickets?

Autotask and Cisco have a solution!

The Cisco OnPlus Service integrates with Autotask's Service Desk module to alert partners about ongoing issues happening on their clients' networks. OnPlus automatically opens service tickets based on occurring events, assigns them to a dedicated queue in Autotask, and notifies the pre-determined resource.

To learn how this can provide enhanced value in your managed services practice, join this webinar for an introductory overview of Autotask's IT business management software, the Cisco OnPlus Service, and a brief walk-through of the integration.

Featured speakers include: Len DiCostanzo, Autotask SVP of Community & Business Development; Efrat Noy, Cisco Product Manager; and Lisa Jenkins, Cisco Business Development Manager.

Mark your calendars and register now for Thursday, January 26 at 1 PM US ET!

Monday, December 5, 2011

A Day in the Life of a Successful MSP

Ever wonder what the top managed services providers are doing that you're not? Here's your chance to find out!

On Tuesday, December 6 at 1 PM US ET, you're invited to join this webinar and hear from leading MSP, Dan Tomaszewski, President of Michigan-based Computer House Calls. Dan will explain how he combines the power of Kaseya and Autotask to deliver world-class services while continually increasing his monthly recurring revenue stream.

During this insightful session, you’ll learn:
  • How Dan and the team at Computer House Calls transitioned their business model from Break-Fix to Managed Services
  • Critical steps to immediately implement in your business that are proven to save the most time and effort for MSPs
  • The most important services to offer your clients, along with the most efficient and profitable way to deliver them
Instead of listening to a bunch of marketing fluff, you'll hear from this true MSP discuss the best tools, features and technical functions his company uses to deliver efficient, profitable IT services to clients.

Autotask's Rich Akullian and Kaseya's Gerald Beaulieu will be on hand to provide brief introductions to their respective solutions and answer questions.

Register now!

Monday, November 14, 2011

How to Succeed with Managed Services: Part 8 - Delivering Managed Services

Autotask Academy and MSP University wrap up an 8-part webinar series with this capstone training session!

Part 8 - Delivering Managed Services

On Thursday, December 15 at 1 PM ET, Autotask's Len DiCostanzo and MSPU's Erick Simpson will focus on methods to provide the best service delivery experience for your clients, end-users, and your technical staff. Effective, efficient service delivery processes and procedures will increase client satisfaction and build continued loyalty among your clients.

In this webinar, you'll learn:
  • An overview of incident management
  • Communications and customer service tips to identify needs while keeping clients at ease and cooperative
  • How to set the proper expectations and what not to say
  • What to do when things go wrong, and when to escalate to the Service Manager
Register now!

To view the recorded sessions from the rest of the series, click here!

Monday, November 7, 2011

Pricing For Profits: A Guide for MSPs and IT Service Providers

Nothing's trickier than coming up with the right pricing for IT services. Price yourself too high, and your prospects and customers will balk...price your services too low, and you'll leave money on the table - or worse, lose money.

If you're looking for actionable advice to increase profits on the services you already sell, then don't miss your chance to register for this next webinar coming up on Thursday, November 17 at 11 AM US ET.

During this information-packed session, Autotask SVP Len DiCostanzo will share his best tips based on his own success as a profitable MSP, and his work with hundreds of service providers around the world.

Len will be joined by Stefanie Hammond of N-able Technologies and Nick Pontacoloni of TechTarget who will share how their respective solutions can add to your revenue and profitability.

Register now to boost your confidence in crafting, selling and delivering profitable services. Walk away from this webinar knowing:
  • How to determine costs and profits for:
    • Managed services
    • Cloud services
    • Professional services
    • Break/fix services
    • Time and material services
  • Five key factors to consider when pricing your services
  • How to build inclusive Service Level Agreements (SLAs) for profit
  • How to use automation to scale service delivery and profitability

Get Into the Cloud Without Leaving the Ground

There is little doubt your prospects and customers are asking about the cloud. Do you have the knowledge and tools in place to remain their trusted advisor?

On Wednesday, November 16 at 1 PM US ET, please join Christopher Graham, Strategic Marketing Manager for Intel Hybrid Cloud Organization, and Rich Akullian, Online Marketing Producer for Autotask, as they share details about the partnership to help you grow opportunities and revenue.

Christopher will introduce the Intel AppUp(SM) Small Business Service, built on the Intel® Hybrid Cloud Platform. Register now to learn more about the subscription-based model for providing locally hosted server software on a pay-as-you-go basis. Small businesses get the benefits of services in the cloud, with the responsiveness and consistency of local applications, plus the peace of mind of having their data on site.

You can expect these key takeaways:
  • The impact of cloud growth on small business
  • An overview of Intel Hybrid Cloud Partners
  • How to incorporate these services into your business model
  • The potential revenue opportunities for MSPs
  • First steps to get started - including promotions and materials to help you sell
Register now!

Wednesday, October 26, 2011

How to Succeed with Managed Services: Part 7 - Onboarding Managed Services Clients

Autotask Academy and MSP University have teamed up to create an 8-part webinar series to help you build and improve your Managed Services practice and your success!

Each month, Autotask's Len DiCostanzo and Steve Noel and MSPU's Erick Simpson will cover a topic central to developing your Managed Services practice and adding recurring revenue to your bottom line.

Part 7 - Onboarding Managed Services Clients

This training session on Thursday, November 10 at 1 PM ET will focus on developing and implementing an effective, efficient onboarding process for new Managed Services clients.

By the end of this webinar, you'll know:
  • The importance of a proper onboarding process to meet client and end-user expectations and facilitate future service
  • How to avoid eroding client and end-user confidence and satisfaction and minimize service delivery difficulty by identifying onboarding process design flaws
Register now!

Tuesday, October 4, 2011

Gain Confidence & Profitability While Delivering Data Protection Services

Data Protection is the fastest growing service among MSPs because they realize the strategic importance of being the chosen provider to protect their clients' data.

To deliver Data Protection and other services to their clients reliably, efficiently and profitably - and access actionable data for fact-based decision making - the smartest MSPs use IT business management software as the central command center.

In this one-hour webinar on Tuseday, October 18 at 2 PM US ET, please join Nick Blozan, Vembu VP of Business Development, and Steve Noel, Autotask Technical Product Manager, as they share insights into using the combined set of technologies to accelerate your growth and generate high margins in your managed services business.

In this session you'll learn:
  • How to aggregate monitoring alerts and service tickets - critical when responding to data recovery situations
  • Escalate tickets with proper notifications using workflow automation
  • Create flexible service offerings to support complete protection for customer environments, including:
    • bare metal restore
    • disaster recovery to cloud
    • virtualized environments
Register now!

Tuesday, September 27, 2011

How to Succeed with Managed Services: Part 6 - Selling Managed Services

Autotask Academy and MSP University have teamed up to create an 8-part webinar series to help you build and improve your Managed Services practice and your success!

Each month, Autotask's Len DiCostanzo and Steve Noel and MSPU's Erick Simpson will cover a topic central to developing your Managed Services practice and adding recurring revenue to your bottom line.

Part 6 - Selling Managed Services

This training session on Thursday, October 27 at 1 PM ET will walk you through each step of your first Managed Services sales appointment (and your second, and your third...). Then, Erick Simpson will teach you to conduct a Client Needs Analysis that reveals you as the expert and provides you with key talking points and strategic answers to the most common objections.

By the end of this webinar, you'll know:
  • The ins and outs of the Managed Services sales process
  • Strategic details of a Managed Services Proposal, Cost Savings Analysis, and Managed Services Agreement
  • A Managed Services sales technique so unique, to nearly forces your client to sign your Managed Services Agreement and empowers you to close the deal!
Register now!

Thursday, September 22, 2011

Autotask Business Management Platform Fully Integrated With Servoyant

Customers Take Advantage of Consolidated Workflow via Live Lookups
 
EAST GREENBUSH, NY - September 22, 2011 - Autotask Corporation, the world’s leading provider of hosted IT business management software, today announced that it is now fully integrated with Servoyant software from Servoyant, LLC, a leading SaaS provider of IT Management software solutions which offer simplified monitoring, management, proactive automation and analytics to help users prevent problems and keep client systems running smoothly. The integration streamlines and automates asset gathering, service ticketing management, account administration, system troubleshooting and makes it easier for managed services providers (MSPs) to keep clients’ network systems running smoothly.
 
“We are excited to have created such a powerful integration with Servoyant’s intuitive IT monitoring and management services,” said Kevin Donovan, Autotask Senior Vice President of Global Sales and Services. “We’re committed to ensuring that Autotask supports integrations with the broadest array of industry-leading tools so that our users can select and implement the solutions that best meet their clients’ needs.”

In addition to simplifying and automating workflow, the Autotask Servoyant integration is bi-directional. Asset information retrieved via Servoyant’s automated discovery is fully synchronized with Autotask configuration Items, including user defined field mappings. Service tickets are automatically created in Autotask from alerts generated from Servoyant’s flexible resolution profiles, or can be created manually, directly from Servoyant. Ticket status information from Autotask flows directly into Servoyant to ensure consistent and reliable workflow between alerts and tickets, and ticket data is instantly available in Servoyant’s reporting suite – including incident response and resolution time – to ensure superior user-monitoring practices and real-time analysis.

“Integration with leading providers of complementary products like Autotask is key to our strategy at Servoyant,” said Enrique Krajmalnik, Co-Founder and CEO of Servoyant. “The implementation is simple to use yet feature-rich. It provides users of the two platforms a consolidated workflow that results in business process efficiencies and better customer service.”

“We continue to look for the best technologies to help our franchisees run their business and support their customer’s Managed Services,” said Chip Reaves, CEO of Computer Troubleshooters USA, Inc. “The integration of Autotask and Servoyant is a great example of how we’re able to offer best practices. We can now provide Computer Troubleshooters a streamlined way to resolve customer issues before they become problematic, while maintaining the proper documentation of incident to ticket to resolution so we can continue to prove our value to the customers.”

About Servoyant
Servoyant provides easy-to-deploy, intuitive, cost-effective cloud-based tools for efficient monitoring and management of heterogeneous technology infrastructures and devices. In 1998, the team behind Servoyant began providing remote monitoring and management services to enterprises. As the business grew and higher demand for MSP services increased, the scope of Servoyant grew into a full monitoring, management, automation, and reporting platform. After successfully introducing Servoyant to other service providers, the team decided to commercially launch Servoyant in 2010.

About Autotask Corporation
Autotask Corporation provides the world's leading hosted IT business management software to streamline and optimize business processes for technology solution providers. The software integrates a broad range of critical business systems, including customer relationship management (CRM), service desk, tech scheduling, project management, billing and reporting, and provides real-time service delivery intelligence to help users understand the factors that drive their business and their profitability.

Autotask is accessible from virtually any computing or mobile device connected to the Internet and features a world-class API that seamlessly integrates with the other systems and tools that providers rely on to run their businesses.

For more information about Autotask Corporation and products, please visit http://www.autotask.com or call 518-720-3500 Ext. 1

Autotask® and VARStreet® are registered trademarks of Autotask Corporation. All other trademarks mentioned in this document are the property of their respective owners.

Wednesday, September 7, 2011

Build Up Your Revenue and Profitability, Not Your Resources and Infrastructure

The most successful technology providers employ a variety of solutions to meet and exceed their clients' needs - and to grow their revenues.

Among the available solutions, how do you create an IT business - one that's efficient, predictable and profitable - while protecting it from competitors and covering each piece of the client technology pie?
It's easier than you think!

Plugging a Managed Print offering into your IT business management software creates a unique and powerful platform you can use to become a total managed services provider for your clients!

Please join us Tuesday, September 27 at 2 PM US ET, when Gennifer Biggs, Editor at Business Solutions Magazine, moderates a panel including: Tim Brien of Oki Data Americas, Inc., Len DiCostanzo of Autotask, and James Laszko of Mythos Technology.

James will reveal how Oki Data's Total Managed Print™ was the turn-key solution he needed to expand his capabilities to include managing his clients' print fleets - all without having to add any internal infrastructure or staff!

Plus, since the managed print data flows directly into his Autotask system, James can access detailed reporting and analysis on the significant impact on his bottom line.

Don't miss this opportunity to listen in as this panel of experts explains the ins, outs, and real-world results of integrating managed print with a robust business management software platform.

Register now!

Live Demo: Autotask's New Integration with CentraStage RMM

To play successfully in the Managed Services arena, two things are essential: a world-class remote monitoring and management solution (RMM) and an open IT business management platform to automate and streamline everything.

Fresh from the presses, Autotask is proud to announce its newest integration with UK-based CentraStage!

Since 2006, CentraStage has offered MSPs full visibility and control of the devices they manage. And now, the information generated from CentraStage is instantly accessible in Autotask and available for detailed reporting and analysis via Autotask's robust reporting engine.

Please join us on Thursday, September 8 at 2 PM ET when CentraStage Co-Founder and CTO Ian van Reenen and Autotask Manager of Strategic Alliances Rhonda Hain unveil the details and benefits of the integration and walk you through a live demonstration of the products working hand-in-hand.

By the end of this webinar, you'll walk away knowing:
  • How to improve your services workflow
  • How to centrally monitor and manage services for your full client roster
  • How to reduce cost and increase profitability
Register now!

Tuesday, August 16, 2011

Build Your Business Management Capabilities: Add PacketTrap 6.0 to Your Toolset

At CompTIA Breakaway, Autotask won the coveted 'Best Software' award - notably for providing an open and robust business management platform that integrates with the tools you use to deliver and manage your products and services - including remote monitoring and management (RMM) tools.
Autotask is proud to announce a powerful new integration - with Quest Software's PacketTrap MSP 6.0!

Please join us Wednesday, August 24 at 2 PM US ET, when Mike Byrne of Quest Software and Steve Noel of Autotask reveal the features and benefits of this 360-degree monitoring and management program. Alexander Petras of MyManagedTech will walk through how he uses the two solutions together to drive his MSP business.
In this webinar, you'll learn:
  • Why managed services are critical to building your business
  • How PacketTrap 6.0 can help you maximize your managed services practice
  • How Autotask helps you automate, streamline, and optimize every aspect of your solutions processes
  • How one successful MSP is using both tools to drive his business forward
Register now!

9 Essential Skills Every MSP Needs to Close More Deals

Why do some VARs and MSPs outsell the industry average many times over? What do they do that lets them enjoy greater business stability, bigger profits, and better lifestyles than their competitors?
 
On Tuesday, August 30 at 1 PM US ET, join Kutenda CEO Mike Cooch and Autotask Technical Product Manager Steve Noel and learn what only a small number of highly successful businesses understand:
  • The #1 lesson about sales that all IT solution providers must learn
  • The 3 skills that top salespeople always focus on and mediocre salespeople rarely do
  • Why the Natural Born Seller is a myth, and what you can do if you think "I'm just not a salesperson"
  • The 4 techniques to use when clients pressure you to lower your fees
  • The keys to developing a predictable flow of clients
  • How to know when the time is right to close the deal and how to do it right
  • The top 3 misconceptions preventing most VARs and MSPs from reaching the tops of their sales game
 Register now so you don't miss this webinar, packed with informative, actionable content!
 
Plus, get a free report on how buyers evaluate and decide on managed services providers when you register for this webinar!
 
Mike secured access to the groundbreaking report How Clients Buy from sales performance improvement company RAIN Group. Register for the webinar and Mike will send you an abbreviated version explaining how the report data applies specifically to winning more managed services deals!