Pricing For Profits: A Guide for MSPs and IT Service Providers

Nothing's trickier than coming up with the right pricing for IT services. Price yourself too high, and your prospects and customers will balk...price your services too low, and you'll leave money on the table - or worse, lose money.

If you're looking for actionable advice to increase profits on the services you already sell, then don't miss your chance to register for this live webinar.

During this information-packed session, Autotask SVP Community & Business Development, Len DiCostanzo will share his best tips based on his own success as a profitable MSP, and his work with hundreds of service providers around the world.

Len will be joined by Meagan Kelly, Partner Development Specialist at N-able, who will share how N-able can add to your revenue and profitability.

Register now to boost your confidence in crafting, selling and delivering profitable services. Walk away from this webinar knowing:

• How to determine costs and profits for:
  • Managed services
  • Cloud services
  • Professional services
  • Break/Fix services
• Time and material services
• Five key factors to consider when pricing your services
• How to build inclusive Service Level Agreements (SLAs) for profit
• How to use automation to scale service delivery and profitability

Boost Your Efficiency, Predictability And Profitability

You are invited to this introductory webinar to learn about improving your business's efficiency, predictability and profitability. Please join us to see how Autotask & N-able can help you grow in 2012!
Adam Ross, Regional Sales Manager for Autotask, and Nathan Franks, Director & Principal Consultant for Dynamic Business Technologies will take you through a month in the life of a new IT services client.

In this insightful hour, you'll see how IT business management & remote monitoring software can help you better manage all the stages of the client lifecycle, including:

• Sales & Opportunity Management
  creating a lead, opportunity and quote, then winning and closing the opportunity
   
• Contracts & Service Desk
  creating a contract and completing associated service tickets
   
• Billing & Invoicing
  check timesheets, generate and send invoices, monitor client contract values
   
• Client-Facing Reporting
  provide clients visibility into past tickets and alert issues, and SLA performance
   
• Internal Reporting
  allow management to mine business intelligence such as profitability and staff utilisation

Top Considerations Before Designing Your Managed Service Packages

Are you looking to implement new managed services and make more money in 2012? In this one-hour webinar, industry professionals talk about how to build a successful migration strategy for your customers!

On Wednesday, February 8 at 11:00 AM US ET, join Stefanie Hammond, Senior Partner Development Specialist of N-able Technologies and Len DiCostanzo, Senior VP Community & Business Development of Autotask as they share their insights on the importance of understanding the needs of your target customer when developing your managed services programs. This seminar will also review the different types of programs that exist on the Program Development spectrum and discuss the typical core and optional features that MSPs include in their various program packages.

In this session you'll learn:

• The different types of Managed Service offerings in the marketplace from a la carte to Fully Managed.
• What you need to ensure you are ready to go to market.
• Common features and elements that are included, optional, or excluded from service offerings.

This webinar is ideal for:

• Any service provider that is currently living in a break/fix world and is tired of the constant fire-fighting that T&M work brings! This webinar will provide you with the foundational knowledge needed to evolve your business out of the traditional break/fix model and provide key strategies on how to move into the Managed Services space.
• Any young MSP that is relatively new to the MSP space and is struggling on how to best design their Managed Services practice.

Register now!

Boost Your Efficiency, Predictability and Profitability

Please Note: This webinar will be broadcast at 11 AM Sydney, AU time.

Sponsored by N-able Technologies:

You are invited to this introductory webinar to learn about improving your business's efficiency, predictability and profitability. Please join us to see how Autotask can help you grow in 2012!

Next Wednesday, January 11 at 11 AM AU EDT, Adam Ross, Regional Sales Manager for Autotask, and Nathan Franks, Director & Principal Consultant for Dynamic Business Technologies will take you through a month in the life of a new IT services client.

In this insightful hour, you'll see how IT business management & remote monitoring software can help you better manage all the stages of the client lifecycle, including:

• Sales & Opportunity Management
  creating a lead, opportunity and quote, then winning and closing the opportunity
  
• Contracts & Service Desk
  creating a contract and completing associated service tickets
  
• Billing & Invoicing
  check timesheets, generate and send invoices, monitor client contract values
  
• Client-Facing Reporting
  provide clients visibility into past tickets and alert issues, and SLA performance
  
• Internal Reporting
  allow management to mine business intelligence such as profitability and staff utilisation

Register Now!

Transform Your Business with a Hybrid IT Services Catalog

Sponsored by N-able Technologies:

Years ago, it was easy enough to deliver break/fix services: you received a call from a distressed client and quickly went to work diagnosing and mediating the issue. Then as your business matured, you probably added professional services to your offerings, but perhaps it wasn't enough to sustain client satisfaction and your business's profitability.

Within the last decade, the industry trend to managed services forced you to re-examine your operations and business model. And just when you mastered that challenge, the buzz around cloud services exploded and further complicated the service delivery landscape.

Are you now wondering what could be next?

You're invited to listen to an insightful presentation led by Len DiCostanzo, Autotask SVP of Community & Business Development on Tuesday, January 10 at 1 PM US ET. In this hour, Len will guide you through building a profitable IT services catalog to use to transform your business.
Learn how to organize the products and services you deliver now, and how to incorporate cloud services into your current offerings. Len will share:

• Industry best practices and standards to transform your business
• Methodologies to define services categories in your hybrid catalog
• Where the 'cloud' fits in your catalog strategy
• Why balancing product sales and services drives profitability and revenue
• Determining your balance with a vertical focus using solution sets
• How to align your catalog with the four critical stages to securing a client for life
• How an à la carte menu makes it easy for clients to buy from you
• How automating catalog sales reduces costs, increases profits

Register now!

Pricing For Profits: A Guide for MSPs and IT Service Providers

Nothing's trickier than coming up with the right pricing for IT services. Price yourself too high, and your prospects and customers will balk...price your services too low, and you'll leave money on the table - or worse, lose money.

If you're looking for actionable advice to increase profits on the services you already sell, then don't miss your chance to register for this next webinar coming up on Thursday, November 17 at 11 AM US ET.

During this information-packed session, Autotask SVP Len DiCostanzo will share his best tips based on his own success as a profitable MSP, and his work with hundreds of service providers around the world.

Len will be joined by Stefanie Hammond of N-able Technologies and Nick Pontacoloni of TechTarget who will share how their respective solutions can add to your revenue and profitability.

Register now to boost your confidence in crafting, selling and delivering profitable services. Walk away from this webinar knowing:

• How to determine costs and profits for:
  • Managed services
  • Cloud services
  • Professional services
  • Break/fix services
  • Time and material services
• Five key factors to consider when pricing your services
• How to build inclusive Service Level Agreements (SLAs) for profit
• How to use automation to scale service delivery and profitability