Autotask Corporation Extends Resell Agreement with Ingram Micro

Flagship Vendor of Ingram Micro Cloud Services Marketplace Looks to Build on Mutual Success in North America

SCOTTSDALE, AZ - June 6, 2012

 

Autotask Corporation, the world’s leading provider of hosted IT business management software, today announced that it has renewed its distribution agreement with Ingram Micro Inc. (NYSE: IM) for an additional three years.  The renewal reinforces a technology and sales alliance the two companies have enjoyed since 2006 when Autotask was chosen as the preferred professional services automation supplier for Ingram Micro’s growing base of reseller, managed service provider (MSP) and cloud service provider partners in North America.

The agreement’s three-year term allows both companies greater opportunities to work on longer term strategic and tactical initiatives. As a result of the extended agreement, the company’s flagship software, Autotask Pro, will continue to be featured in the Ingram Micro Cloud Marketplace which provides channel partners access to hundreds of business, strategy, marketing, technical and sales resources.

More than 3,000 solution providers and MSPs access the Ingram Micro Cloud Marketplaceto take advantage of the more than 750 free reference documents, sales resources and marketing tools available online at www.ingrammicrocloud.com.  Autotask software has been a part of the portfolio since 2007.
“We have a tremendous, ongoing relationship with Ingram Micro and I am pleased to announce that we’ve renewed and extended our resell agreement for another three years,” said Jake Carroll, Autotask Vice President for Channel Sales.  “We’ve enjoyed great success working closely with Ingram Micro to better service the business and technology needs of our mutual channel partners and continue to gain momentum within the distributor’s North America partner base.”

“Ingram Micro’s relationship with Autotask runs deep and represents an instrumental alliance within our Services Division,” says Jason Bystrak, director of sales, Ingram Micro Services Division, North America. “It’s great to see us extend our relationship with Autotask and continue to work together to help channel partners gain the business value and customer service edge IT service automation and management delivers.”
Autotask Pro is a SaaS-based, IT business management platform designed to streamline and optimize business processes for technology solution providers. The software integrates a broad range of critical business systems, including customer relationship management (CRM), service desk, tech scheduling, project management, billing and reporting.  Additionally, Autotask’s open platform provides an opportunity for technology integrations with many of the cloud and managed service solutions available in the cloud marketplace, resulting in increased automation and scalability while reducing data entry requirements and lost data.

The announcement was made this week during Ingram Micro’s 2012 Cloud Summit, the IT industry’s leading channel-focused education and training event that illustrates to managed service providers (MSPs) and solution providers throughout North America how to monetize the cloud using innovative go-to-market strategies, solutions and services.

About Ingram Micro, Inc.
As a vital link in the technology value chain, Ingram Micro creates sales and profitability opportunities for vendors and resellers through unique marketing programs, outsourced logistics, technical and financial support, managed and cloud-based services, and product aggregation and distribution. The company is the only global broad-based IT distributor, serving 145 countries on six continents with the world's most comprehensive portfolio of IT products and services. Visit http://www.ingrammicro.com.
Media Contact:
Marie Rourke
WhiteFox Marketing (for Ingram Micro)
(714) 292-2199
marie@whitefoxpr.com

About Autotask Corporation
Autotask Corporation provides the world's leading hosted IT business management software to streamline and optimize business processes for technology solution providers. The software integrates a broad range of critical business systems, including customer relationship management (CRM), service desk, tech scheduling, project management, billing and reporting, and provides real-time service delivery intelligence to help users understand the factors that drive their business and their profitability.
Autotask is accessible from virtually any computing or mobile device connected to the Internet and features a world-class API that seamlessly integrates with the other systems and tools that providers rely on to run their businesses.
For more information about Autotask Corporation and products, please visit http://www.autotask.com or call 518-720-3500 Ext. 1

Pricing For Profits: A Guide for MSPs and IT Service Providers

Nothing's trickier than coming up with the right pricing for IT services. Price yourself too high, and your prospects and customers will balk...price your services too low, and you'll leave money on the table - or worse, lose money.

If you're looking for actionable advice to increase profits on the services you already sell, then don't miss your chance to register for this live webinar.

During this information-packed session, Autotask SVP Community & Business Development,Len DiCostanzo will share his best tips based on his own success as a profitable MSP, and his work with hundreds of service providers around the world.

Register now to boost your confidence in crafting, selling and delivering profitable services. Walk away from this webinar knowing:

• How to determine costs and profits for:
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Pricing For Profits: A Guide for MSPs and IT Service Providers

Nothing's trickier than coming up with the right pricing for IT services. Price yourself too high, and your prospects and customers will balk...price your services too low, and you'll leave money on the table - or worse, lose money.

If you're looking for actionable advice to increase profits on the services you already sell, then don't miss your chance to register for this live webinar.

During this information-packed session, Autotask SVP Community & Business Development, Len DiCostanzo will share his best tips based on his own success as a profitable MSP, and his work with hundreds of service providers around the world.

Len will be joined by Meagan Kelly, Partner Development Specialist at N-able, who will share how N-able can add to your revenue and profitability.

Register now to boost your confidence in crafting, selling and delivering profitable services. Walk away from this webinar knowing:

• How to determine costs and profits for:
  • Managed services
  • Cloud services
  • Professional services
  • Break/Fix services
• Time and material services
• Five key factors to consider when pricing your services
• How to build inclusive Service Level Agreements (SLAs) for profit
• How to use automation to scale service delivery and profitability

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Enter Cloud Integration Services, a brand-new connector that synchronizes account data, performs contract updates and improve service coordination between Rackspsce Email & Apps Services and Autotask's IT business management software!

Please join us Tuesday, July 12 at 1 PM US ET, when a featured panel of speakers demonstrates how easy it is to create seamless pass-thru billing relationships and generate rich, detailed client-based reporting - all from one integrated solution.

Don't miss this first look as we unveil the benefits of the integration, including:

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• Increasing recurring revenue and billing opportunities without adding manual tasks
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As managed services arrived on the scene, you had to figure out where those fit in too. And just when you had that down, along comes cloud services to further complicate the service delivery landscape. What’s next?

On Wednesday, June 22 at 1 PM US ET, Len DiCostanzo, Autotask Corporation Senior Vice President of Business Development will guide you through how to build a profitable IT services catalog and transform your business going forward. After, you'll understand how to organize product and services you deliver now, and how to add cloud services into the mix.

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By attending this 60-minute webinar on Tuesday, May 10 at 1 PM US EDT, you'll learn how to supercharge your business with cloud-based infrastructure. Join Rob Bissett, 6fusion's VP of Product Management and Steve Noel, Autotask Corporation's Technical Product Manager, as they dig into the subject of Infrastructure as a Service (IaaS).

In just one hour, you'll learn the answers to these questions:

• What are cloud-based infrastructure services?
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• How do you leverage IaaS to compete, differentiate, and profit?

Don't miss this brand-new session focused on how a channel-specific IaaS from 6fusion integrated with Autotask's IT business management platform can help you retain existing clients, win new business, create additional scale, and increase profitability from your operations.

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Even while traveling through sunny Southern California this month, I couldn’t help but notice the noise from the cloud grow louder. The scramble for IT service providers to understand what the cloud is, teach what the cloud is and bring cloud offerings to market is in full swing. Perhaps most interesting is how the cloud hype has attracted all the attention, with managed services moving into the background. At the conference for MSPs I’m attending in Orange County, there was even a track solely devoted to cloud! However, just as with other industry disruptors like managed services, Application Service Providers (ASPs), Software as a Service (SaaS) and the host of marketing spins on IT service delivery offerings, the cloud will eventually quiet down, and reality will set in. In the meantime, how can we cut through the clutter and just make the cloud part of what we do every day?

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There’s no denying 2009 was a challenging year. Nearly everyone was forced to cut costs, streamline operations and undergo the proverbial belt tightening to stay out of the red. It wasn’t easy. Salary levels were frozen. Bonuses canceled. Furloughs mandated. And, in the worst cases, employees laid off and businesses closed.

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