Autotask Corporation Announces Integration with CNET Content Solution’s ChannelOnline

EAST GREENBUSH, NY - June 4, 2012

 

Autotask Corporation, the world’s leading provider of hosted IT business management software, today announced the availability of a new integration with CNET Content Solutions’ sales automation solution ChannelOnline.  The integration, offered as part of the ChannelOnline 5.7 release, which went live in May, enables IT resellers and retailers to effectively synchronize and exchange data between the ChannelOnline and Autotask platforms.

ChannelOnline, a complete sales-cycle automation solution, provides resellers with a web-based service that automates catalog integration, real-time price and availability, quoting, sales orders, procurement and includes an e-commerce store site. CNET and ChannelOnline consistently partner with leaders in the IT and consumer electronics industries, and Autotask is no exception.

Autotask Corporation’s hosted IT business management software streamlines and optimizes business processes for technology solution providers. The software integrates a broad range of critical business systems, including customer relationship management (CRM), service desk, tech scheduling, project management, billing, and reporting.

The ChannelOnline-Autotask integration answers reseller requests for the ability to import ChannelOnline product, quote and sales order data directly into an opportunity on the Autotask application. This was the driving force of the integration and provides resellers with the largest benefit of connecting the two applications.  Additional features were added to make it simple and easy to use for IT sales and service professionals.

The integration has concentrated on the following key areas of data exchange:

• End-customer company and contact information
• Products, quotes, and sales orders
• Sales representative and employee information

“We have seen strong demand from both clients and prospects for an integration between Autotask and CNET’s ChannelOnline, and I am happy to announce that it is available,” said Len DiCostanzo, Senior Vice President of Community and Business Development at Autotask.  “Autotask has developed a very robust API to enable deep integrations with industry leading solutions like ChannelOnline, and to ensure our clients always have a choice in selecting the best-of-breed products they use to service their customers.”

Keith Wilson, Product Director for ChannelOnline says of the integration, “Autotask is a trusted leader in business management solutions. We are confident that by offering an integration with Autotask, our ChannelOnline VARs will be receiving a more robust application that will further streamline business processes and improve their bottom line.”

This dynamic integration with Autotask is another strategic enhancement for ChannelOnline and demonstrates CNET Content Solutions’ quest to consistently deliver fresh and cutting edge solutions to VARs, retailers, distributors and manufacturers worldwide.

ChannelOnline will be exhibiting at Autotask’s Community Live 2012 this June in Orlando, Florida, which is expected to be Autotask’s largest community event to date.

Readers interested in the integration are also invited to participate in a complimentary, 1-hour webinar on July 12, 2012 at 2pm US EDT.  For more information or to register, please visit http://bit.ly/autotaskcnet. A recorded version of this webinar will be available, on demand, after the event.

About CNET Content Solutions
CNET Content Solutions, (www.CNETContentSolutions.com), is the world's leading independent source of product information. With detailed content in 36 markets on over 6 million technology products in 18 languages, CNET Content Solutions helps thousands of resellers and retailers convert shoppers into buyers by providing product information and creating solutions that empower businesses to improve their customer experience and bottom line. Customers include CDW, Computacenter, Dabs.com, Dell, Hewlett-Packard, Insight, Microsoft, OfficeMax, PC World Business, and Tech Data.  For more information about ChannelOnline, visit www.ChannelOnline.com or email Sales@CNETContentSolutions.com.
For more information about this specific integration or about ChannelOnline in general, contact a representative at (877) 276-5560.
Media Contact:
Jenifer Boscacci
415.344.2441
Jenifer.Boscacci@cbs.com

About Autotask Corporation
Autotask Corporation provides the world's leading hosted IT business management software to streamline and optimize business processes for technology solution providers. The software integrates a broad range of critical business systems, including customer relationship management (CRM), service desk, tech scheduling, project management, billing and reporting, and provides real-time service delivery intelligence to help users understand the factors that drive their business and their profitability.
Autotask is accessible from virtually any computing or mobile device connected to the Internet and features a world-class API that seamlessly integrates with the other systems and tools that providers rely on to run their businesses.
For more information about Autotask Corporation and products, please visit http://www.autotask.com or call 518-720-3500 Ext. 1

The Benefits of Being a Member of the Autotask Community

With 2012 underway and 2011 in recent memory, I’d like to take a moment to celebrate our joint successes from 2011 and highlight what you can look forward to in 2012 as a member of the Autotask Community. Whether you are a current Autotask user and part of the Community already, or considering joining us, this webinar will ensure you understand the benefits of being part of the best Community on the planet.

During this webinar on Friday, March 9 at 11:00 AM US ET, Len DiCostanzo, Senior VP Community and Business Development, will share:

• Our joint successes in 2011
• The Autotask leadership team leading us into 2012 and beyond
• Our service and support delivery options and processes
• Community programs available to you to help drive revenue, and establish yourself as industry experts with your clients and peers
• Community councils you can participate on to provide feedback and establish relationships with peers, vendor partners and Autotask resources
• Upcoming product roadmap items and our new feature request system
• Why Autotask Community Live 2012 will be the best conference you attend all year!

Register now!

Autotask Community Live 2012 Moves to Orlando, Florida, June 10-12

Worldwide Conference Expected to Attract a Record Number of IT Service Providers

EAST GREENBUSH, NY - February 1, 2012 - Autotask Corporation, the world’s leading provider of cloud-based IT Business Management software, today announced that Autotask Community Live 2012, one of the largest educational and business-building events for the global IT services industry, will be held at the JW Marriott Orlando Grande Lakes in Orlando, Florida, from June 10-12. Autotask users and others interested in attending the conference may visit www.autotaskcommunitylive.com for information or to register for the event. Early registration discounts are available through February 29, 2012.

 

Since its inception in 2009, Autotask Community Live attendance has grown an average 35% per year, attracting Autotask users and IT professionals from around the world. Participation by industry-leading vendors has more than trebled over the same period. The three-day conference features multiple, concurrent education tracks including both product-centric and broader business-building courses.

The product training tracks includes a range of role-based and business process sessions, from basic to advanced training, to deliver tips, time-saving workflow automation techniques and best-practices for optimizing the use of various Autotask Pro modules and features.

The business-building tracks feature a wide variety of keynotes, panels and individual strategy sessions devoted to growing and managing a profitable IT business, including forward-looking insight on significant industry trends, market guidance, and new tools, services and solutions which can be offered based on integrations with Autotask’s vast community of strategic partners.

Several pre-conference boot camps and workshops will also be available, including a full-day Autotask Pro Accelerator Boot Camp (which sells out quickly each year), an Autotask API for Developers Boot Camp, and two half-day sessions focused on building skills, insight and service delivery intelligence using Autotask’s new Live Reports engine.

The final agenda for Autotask Community Live 2012 is currently under development and will be made available in mid-February. 

- What
Autotask Community Live 2012

- Who 
IT solution providers, IT service companies, managed services providers, value-added resellers, systems integrators or other technology solutions provider who wants to manage their business more efficiently and more profitably. Last year’s conference attracted more than 700 attendees, and Community Live 2012 is expected to draw more than 1,000 conference goers.

- When 
June 10 – 12, 2012

- Where
Autotask Community Live 2012 will be held at the JW Marriott Orlando Grande Lakes, 4040 Central Florida Parkway, Orlando, FL, 32837 www.marriott.com/hotels/travel/mcojw-jw-marriott-orlando-grande-lakes/

- Registration 
For more information about Autotask Community Live 2012 or to register for the event, visit www.autotaskcommunitylive.com

- Speakers
Industry leaders interested in presenting at the event, should complete the Call for Speakers form at www.autotaskcommunitylive.com/call_for_speakers.htm

- Sponsorship 
Industry vendors and Autotask partners interested in learning more about Community Live 2012 sponsorship opportunities are encouraged to visit www.autotaskcommunitylive.com/sponsors.htm

CompTIA Cloud Foundations Workshop & Certification: Module 5 - Operations Management

At Autotask Community Live, CompTIA debuted its Cloud Foundations Workshop and Certification Program. It was so well received that we've teamed up with CompTIA to bring you the modules in a convenient webinar format.

Take advantage of the substantial business opportunities in delivering cloud solutions to customers! On Tuesday, December 13 at 1 PM US ET, Dan Shapero will lead this fifth and final module of the Cloud Foundations Workshop, and help you recognize many of the operational elements of your business that need to be modified as you build a cloud business.

Len DiCostanzo of Autotask Corporation will also be on hand to share how IT business management software can be the central platform for managing your evolution to the cloud and delivering a whole new range of services more profitably.

Learn to develop insights into these operations management components:

• Deal economics
• Cash/revenue flow
• Creating effective sales compensation plans
• Establishing operating metrics & evaluators

Register now!

CompTIA Cloud Foundations Workshop & Certification: Module 4 - Services Delivery

At Autotask Community Live, CompTIA debuted its Cloud Foundations Workshop and Certification Program. It was so well received that we've teamed up with CompTIA to bring you the modules in a convenient webinar format.

Take advantage of the substantial business opportunities in delivering cloud solutions to customers!

On Tuesday, November 8 at 1:00 PM US ET, Dan Shapero will lead this fourth module of the Cloud Foundations Workshop, and help you understand how to align your service offerings, needs and price points when operating in a cloud environment.

Steve Noel of Autotask Corporation will also be on hand to share how IT business management software can be the central platform for managing your evolution to the cloud and delivering a whole new range of services more profitably.

Learn to develop insights into staffing, pricing and organizational considerations including:

• Service team structure
• The services lifecycle
• On-going services opportunities
• Developing operating services/implementation processes
• Nurturing long-term client relationships

Attendees must be present for the duration of this webinar to receive educational credit for this module. After completing all modules of workshop, attendees will receive a certificate of completion. Watch your inbox for opportunities to attend future modules.

Register now!