You are invited to this introductory webinar to learn about improving your business's efficiency, predictability and profitability. Please join us to see how Autotask & N-able can help you grow in 2012!
Adam Ross, Regional Sales Manager for Autotask, and Nathan Franks, Director & Principal Consultant for Dynamic Business Technologies will take you through a month in the life of a new IT services client.
In this insightful hour, you'll see how IT business management & remote monitoring software can help you better manage all the stages of the client lifecycle, including:
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Sales & Opportunity Management
creating a lead, opportunity and quote, then winning and closing the opportunity
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Contracts & Service Desk
creating a contract and completing associated service tickets
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Billing & Invoicing
check timesheets, generate and send invoices, monitor client contract values
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Client-Facing Reporting
provide clients visibility into past tickets and alert issues, and SLA performance
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Internal Reporting
allow management to mine business intelligence such as profitability and staff utilisation
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