EAST GREENBUSH, NY - June 4, 2012
Autotask Corporation, the world’s leading provider of hosted IT
business management software, today announced the availability of a new
integration with CNET Content Solutions’ sales automation solution
ChannelOnline. The integration, offered as part of the ChannelOnline
5.7 release, which went live in May, enables IT resellers and retailers
to effectively synchronize and exchange data between the ChannelOnline
and Autotask platforms.
ChannelOnline, a complete sales-cycle automation solution, provides
resellers with a web-based service that automates catalog integration,
real-time price and availability, quoting, sales orders, procurement and
includes an e-commerce store site. CNET and ChannelOnline consistently
partner with leaders in the IT and consumer electronics industries, and
Autotask is no exception.
Autotask Corporation’s hosted IT business management software
streamlines and optimizes business processes for technology solution
providers. The software integrates a broad range of critical business
systems, including customer relationship management (CRM), service desk,
tech scheduling, project management, billing, and reporting.
The ChannelOnline-Autotask integration answers reseller requests for
the ability to import ChannelOnline product, quote and sales order data
directly into an opportunity on the Autotask application. This was the
driving force of the integration and provides resellers with the largest
benefit of connecting the two applications. Additional features were
added to make it simple and easy to use for IT sales and service
professionals.
The integration has concentrated on the following key areas of data exchange:
-
End-customer company and contact information
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Products, quotes, and sales orders
-
Sales representative and employee information
“We have seen strong demand from both clients and prospects for an
integration between Autotask and CNET’s ChannelOnline, and I am happy to
announce that it is available,” said Len DiCostanzo, Senior Vice
President of Community and Business Development at Autotask. “Autotask
has developed a very robust API to enable deep integrations with
industry leading solutions like ChannelOnline, and to ensure our clients
always have a choice in selecting the best-of-breed products they use
to service their customers.”
Keith Wilson, Product Director for ChannelOnline says of the
integration, “Autotask is a trusted leader in business management
solutions. We are confident that by offering an integration with
Autotask, our ChannelOnline VARs will be receiving a more robust
application that will further streamline business processes and improve
their bottom line.”
This dynamic integration with Autotask is another strategic enhancement
for ChannelOnline and demonstrates CNET Content Solutions’ quest to
consistently deliver fresh and cutting edge solutions to VARs,
retailers, distributors and manufacturers worldwide.
ChannelOnline will be exhibiting at Autotask’s Community Live 2012 this
June in Orlando, Florida, which is expected to be Autotask’s largest
community event to date.
Readers interested in the integration are also invited to participate
in a complimentary, 1-hour webinar on July 12, 2012 at 2pm US EDT. For
more information or to register, please visit
http://bit.ly/autotaskcnet. A recorded version of this webinar will be available, on demand, after the event.
About CNET Content Solutions
CNET Content Solutions, (
www.CNETContentSolutions.com),
is the world's leading independent source of product information. With
detailed content in 36 markets on over 6 million technology products in
18 languages, CNET Content Solutions helps thousands of resellers and
retailers convert shoppers into buyers by providing product information
and creating solutions that empower businesses to improve their customer
experience and bottom line. Customers include CDW, Computacenter,
Dabs.com, Dell, Hewlett-Packard, Insight, Microsoft, OfficeMax, PC World
Business, and Tech Data. For more information about ChannelOnline,
visit
www.ChannelOnline.com or email
Sales@CNETContentSolutions.com.
For more information about this specific integration or about
ChannelOnline in general, contact a representative at (877) 276-5560.
Media Contact:
Jenifer Boscacci
415.344.2441
Jenifer.Boscacci@cbs.com
About Autotask Corporation
Autotask
Corporation provides the world's leading hosted IT business management
software to streamline and optimize business processes for technology
solution providers. The software integrates a broad range of critical
business systems, including customer relationship management (CRM),
service desk, tech scheduling, project management, billing and
reporting, and provides real-time service delivery intelligence to help
users understand the factors that drive their business and their
profitability.
Autotask is accessible from virtually any computing
or mobile device connected to the Internet and features a world-class
API that seamlessly integrates with the other systems and tools that
providers rely on to run their businesses.
For more information about Autotask Corporation and products, please visit http://www.autotask.com or call 518-720-3500 Ext. 1
