Please join us on Tuesday, June 28 at 1 PM US ET when Dan Wilson, President of Waypoint Solutions Group, demonstrates how he builds his business and reduces costs by taking advantage of the powerful Autotask - Zenith integration. This is a unique opportunity to see both products working together in action!
Autotask’s Steve Noel and Zenith Infotech’s Maurice Saluan will be on hand to introduce Autotask's IT business management software and Zenith's SAAZ RMM tools.
During this webinar, you’ll learn how the "A-Z" integration supports:
- Asset Discovery: data imports from Zenith SAAZ directly into Autotask configuration records.
- Contract and Invoice Management: Zenith SAAZ automatically updates changes in the number of monitored devices in Autotask to ensure more accurate agreements and billing.
- Remote Access: direct links to Zenith SAAZ from Autotask lets users remotely log into devices efficiently and conveniently.
- Help Desk Support: seamless ticket and data integration supports the Zenith Infotech Virtual Service Desk.
- True Ticket & Alert Synchronization:
- Automatic creation of tickets from alerts initiated in Zenith SAAZ
- Tickets initiated in Autotask, and assigned to Zenith, appear instantly in Zenith SAAZ
- Updates to tickets in either system are automatically updated in the other
- Round-trip ticket closure