Tuesday, January 25, 2011

OS/2 Reborn: The Future of Business in the Cloud

By: Jay McBain, Senior Vice President, Strategy and Market Development

First off, to those of you born after 1980, I apologize for the cryptic reference in the title – here is a primer: http://en.wikipedia.org/wiki/Os/2.

For the rest of us, a question:

“Beyond the hype and near-religious arguments, what was the one key differentiating feature that OS/2 had that Windows 3.1 did not have back in the day?”

Friday, January 14, 2011

The Perfect Year in the Life of an IT Solution Provider

By: Len DiCostanzo, SVP and Dean of Autotask Academy

When VARs, MSPs and IT solution providers evolve their businesses to include a managed services practice, the goal is to deliver recurring services to ensure recurring revenue and recurring profit. While it’s not so easy as to convert to this model overnight, start by identifying an entry point to deliver managed services to a new or existing client and build your practice over time. Let’s take a cross-section of one year operating with this business model and discuss how you can build a similar practice layer by layer.