You are invited to this introductory webinar to learn about improving your business's efficiency, predictability and profitability. Please join us to see how Autotask & N-able can help you grow in 2012!
Adam Ross, Regional Sales Manager for Autotask, and Nathan Franks, Director & Principal Consultant for Dynamic Business Technologies will take you through a month in the life of a new IT services client.
In this insightful hour, you'll see how IT business management & remote monitoring software can help you better manage all the stages of the client lifecycle, including:
Sales & Opportunity Management
creating a lead, opportunity and quote, then winning and closing the opportunity
Contracts & Service Desk
creating a contract and completing associated service tickets
Billing & Invoicing
check timesheets, generate and send invoices, monitor client contract values
provide clients visibility into past tickets and alert issues, and SLA performance
allow management to mine business intelligence such as profitability and staff utilisation