Just like many solutions providers, ISVs (independent software vendors) can be challenged to find a process for providing seamless, agile solutions and responsive support to customers.
Software developer Unifund was no different. The ISV was struggling against internal silos that slowed customer sales and support until it discovered Autotask.
Today, the ISV enjoys an internal transparency and automated workflow that has led to improved customer service, faster and more effective solution deployments, and increased revenues.
Want to learn more about how Autotask can support your ISV business growth? Register now for this upcoming webinar on Thursday, March 8 at 11 AM US ET!
Sean Marlow, director of field services operations for Unifund, will share his experience with Autotask and explain how the ISV has utilized Autotask to empower better communications, higher staff utilization levels, and improved customer satisfaction.
Moshe Binyamin of Autotask will also explain how Autotask can move your ISV business toward scalable, profitable growth.