Thursday, July 28, 2011

How to Succeed with Managed Services: Part 4 - Managed Services Agreements

Autotask Academy and MSP University have teamed up to create an 8-part webinar series to help you build and improve your Managed Services practice and your success!

Each month, Autotask's Len DiCostanzo and Steve Noel and MSPU's Erick Simpson will cover a topic central to developing your Managed Services practice and adding recurring revenue to your bottom line.

Part 4 - Managed Services Agreements

This training session on Thursday, August 11 at 1 PM ET will cover the creation of a Managed Services Agreement, including specifics on what to include and what to exclude, the term of the Agreement, and developing a prioritization-response-resolution process for effective Service Level Agreement (SLA) management.

In this webinar, you'll learn valuable information tailored to protect you and your clients, including:
  • How to increase the value of your MSP organization through properly crafted Managed Service Agreements
  • The importance of having a legal team review all the documents and agreements governing your Managed Services practice
Register now!

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