Whether you are managing projects and tasks using Excel spreadsheets, a combination of disconnected and costly tools, or nothing at all, you will want to sit in on this enlightening webinar.
In this session, Karl Palachuk, Senior Systems Engineer at America’s Tech Support, will give you a framework for managing your projects using Autotask’s integrated IT Business Management solution. You’ll learn how to manage projects using service requests and tickets as well as the project module. In this presentation, Karl will walk through managing a Small Business Server Migration project to highlight key features and functions in Autotask that simplify and automate the way you work.
Key features you will see include:
- How tickets and workflow rules work together to automate communications and activities
- How drag and drop dispatchers workshop simplifies assigning work
- How project tasks and phases are used to organize work and assign resources
- How time and expenses can be easily collected for billing and profitability analysis
Karl W. Palachuk is the author of nine books including The Super-Good Project Planner for Technical Consultants and The Network Migration Workbook.