Each month, Autotask's Len DiCostanzo and Steve Noel and MSPU's Erick Simpson will cover a topic central to developing your Managed Services practice and adding recurring revenue to your bottom line.
Part 7 - Onboarding Managed Services Clients
This training session on Thursday, November 10 at 1 PM ET will focus on developing and implementing an effective, efficient onboarding process for new Managed Services clients.
By the end of this webinar, you'll know:
- The importance of a proper onboarding process to meet client and end-user expectations and facilitate future service
- How to avoid eroding client and end-user confidence and satisfaction and minimize service delivery difficulty by identifying onboarding process design flaws