Tuesday, September 27, 2011

Case Study: MSP Builds Profitability and Client Satisfaction by Tying Data Protection to Business Management

To solidify your client relationships and build your reputation as their most trusted technology resource, you need to consistently deliver a comprehensive range of services that support the clients' business objectives.

A leading concern of small and medium business clients is the protection of their data and how it can be quickly recovered if an unfortunate situation arises. As part of your catalog offerings, consider providing data backup, business continuity, and disaster recovery services - in a single solution that's easy to manage for you and builds the ROI for your profitability.

Please join us on Wednesday, September 29 at 1 PM US ET when Andy Harper, CIO of Gaeltek, LLC - a successful IT service provider practice located in Washington, DC - will show you how he maximizes the integration between Axcient and Autotask to "enhance what I deliver to my customers and give me a richer management experience."

Andy will be joined by Chris Sterbenc of Axcient, winner of the Best in Show award at Autotask Community Live, and Steve Noel of Autotask, who will be on hand to provide details of how their respective platforms work hand-in-hand to streamline the management of clients' data protection services alongside other components of their entire systems.

In this webinar, learn how Andy and Gaeltek:
  • Proactively maintain sharp control over backup status changes with automated ticket notifications and workflows
  • Gain valuable insight via Axcient data combined with Autotask's robust reporting system
  • Improve profitability and reduce support costs by saving time and money associated with managing multiple providers and platforms
Register now!

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