EAST GREENBUSH, NY - September 12, 2011 - In response to strong local market demand, Autotask Corporation, the world’s leading provider of hosted IT business management software, today announced that it will launch the first, fully-translated version of its software in German later this year. The company also announced that it has entered a distribution agreement with acmeo cloud-distribution GmbH & Co. KG, a leading distributor of software-as-a-service (SaaS), cloud-based solutions for IT service providers, to sell, service and support Autotask software in Germany, Austria and Switzerland.
Autotask, which has active users in 53 countries around the world, cited a Forrester Research, Inc., report projecting Germany as the largest market in Europe for IT consulting services at an estimated €16B in 2011, and the second largest for IT outsourcing services valued at an additional €12B.1
Autotask software is specifically designed to automate and optimize business processes for IT service providers by integrating critical business systems in a single, cloud-based application and providing real-time reporting and service delivery intelligence. Users typically experience significant, measurable improvements in resource utilization, profitability and ROI within the first month after implementation.
“We are very happy that we have discovered Autotask. It is the perfect solution for optimising and expanding our business,” said Maximilian Pfister, General Manager of niteflite networxx, GmbH, in Feldafing, Germany. “It helped us a lot, keeping track of the time spent solving customers issues. In just one month we raised the amount of billable time by more than 20%. Autotask also brings more transparency for our clients because they can see in real-time what is happening with their service requests.”
acmeo cloud-distribution specializes in helping IT solutions providers create and deploy cloud-based managed services to support their end clients’ businesses, including remote monitoring and management of servers and desktops, online backup and disaster recovery, antivirus protection, email programs and other services. Unlike traditional services which are billed as delivered on an hourly basis, or by project type or size, managed services are typically billed at a flat monthly rate. This provides a predictable, recurring revenue stream for service providers, and a lower overall cost for end clients and their businesses.
“Autotask is a perfect complement to acmeo’s current product offerings because it provides a central business management platform for our customers and integrates easily with the cloud-based systems and tools they use to service their clients,” said Henning Meyer, managing director and CEO of acmeo. “Registrations for our first educational webinar in Germany with Autotask attracted more than 100 IT service providers, and there is a tremendous need for a German language version of Autotask available with local support.”
In Hanover for acmeo’s Autotask user meeting, Mark Banfield, Autotask Managing Director – International, said, “Working with acmeo to ramp up and support their operations has been very rewarding. Everyone in the acmeo organization is committed to ensuring our customers success, and the success of the IT channel in Germany, and we confident that our relationship will help them do just that.”
Those interested in learning more about acmeo and Autotask will find a list of upcoming webinars and seminars here: http://www.acmeo.eu/veranstaltungen.html
- Forrester Research, Inc.; European Information and Communications Technology Market 2011-2012; June 8, 2011
acmeo cloud distribution GmbH & Co. KG is a 2007 started cloud-distribution team who specialises in enabling IT resellers to sell cloud-solutions and optimize their VAR business. We are the biggest GFI MAX distributor in Germany and the only distributor for Autotask in Germany, Austria and Switzerland. We have profound knowledge in the introduction of service contracts and managed services offerings for IT resellers. We sell cloud based solutions for IT-Monitoring & -Management, Anti-Spam, Online-Backup, Anti-Virus, CRM, URL-Filtering and VoIP.
For more information visit http://www.acmeo.eu
About Autotask Corporation
Autotask Corporation provides the world's leading hosted IT business management software to streamline and optimize business processes for technology solution providers. The software integrates a broad range of critical business systems, including customer relationship management (CRM), service desk, tech scheduling, project management, billing and reporting, and provides real-time service delivery intelligence to help users understand the factors that drive their business and their profitability.
Autotask is accessible from virtually any computing or mobile device connected to the Internet and features a world-class API that seamlessly integrates with the other systems and tools that providers rely on to run their businesses.
For more information about Autotask Corporation and products, please visit http://www.autotask.com or call 518-720-3500 Ext. 1
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