<?xml version='1.0' encoding='UTF-8'?><?xml-stylesheet href="http://www.blogger.com/styles/atom.css" type="text/css"?><feed xmlns='http://www.w3.org/2005/Atom' xmlns:openSearch='http://a9.com/-/spec/opensearchrss/1.0/' xmlns:georss='http://www.georss.org/georss' xmlns:gd='http://schemas.google.com/g/2005' xmlns:thr='http://purl.org/syndication/thread/1.0'><id>tag:blogger.com,1999:blog-2402028949282598219</id><updated>2012-01-09T09:23:26.364-05:00</updated><category term='Brian Laufer'/><category term='Italian'/><category term='Pro AV'/><category term='Andy Harper'/><category term='SMB'/><category term='MSP'/><category term='Nick Pontacoloni'/><category term='Gerald Beaulieu'/><category term='localization'/><category term='Jeff Dryall'/><category term='LiveMobile'/><category term='Gennifer Biggs'/><category term='Harry Brelsford'/><category term='solution technologies'/><category term='Zenith Infotech'/><category term='Maurice Saluan'/><category term='roadmap'/><category term='Rob Bissett'/><category term='acmeo'/><category term='incident management'/><category term='VAR Staffing'/><category term='Waypoint Solutions Group'/><category term='staffing'/><category term='Earle Humphreys'/><category term='Christopher Graham'/><category term='Everything Channel'/><category term='GMS Live Expert'/><category term='press release'/><category term='webinar'/><category term='Kevin Brown'/><category term='Cloud Services'/><category term='Business Solutions Magazine'/><category term='Scott Niesen'/><category term='Adrian Goins'/><category term='OKI'/><category term='UK'/><category term='Rob Rae'/><category term='Boot Camp'/><category term='ITIL'/><category term='SMB Nation'/><category term='marketing'/><category term='benchmarking'/><category term='Kaseya'/><category term='Intel'/><category term='Dan Tomaszewski'/><category term='service delivery'/><category term='Jay McBain'/><category term='BDR'/><category term='AT2Sage'/><category term='Dynamic Business Technologies'/><category term='efficiency'/><category term='Kevin Donovan'/><category term='hybrid model'/><category term='Rich Akullian'/><category term='User Groups'/><category term='Adam Ross'/><category term='CompTIA'/><category term='Steve Simpson'/><category term='Mike Byrne'/><category term='Steve Noel'/><category term='demo'/><category term='Webinars'/><category term='human resources'/><category term='Managed Services'/><category term='MVPs'/><category term='Pure Synergy Group'/><category term='Ted Roller'/><category term='data protection'/><category term='Dan Shapero'/><category term='Taskfire'/><category term='Spanish'/><category term='IT services'/><category term='Mike Cooch'/><category term='Japanese'/><category term='MANAGEtoWIN'/><category term='catalog'/><category term='Shannon Kohn'/><category term='itDuzzit'/><category term='Synaxon UK'/><category term='SLAs'/><category term='Win Pham'/><category term='Quest Software'/><category term='Stefanie Hammon'/><category term='PacketTrap'/><category term='Gaeltek'/><category term='Alexander Petras'/><category term='Bob Godgart'/><category term='helpdesk'/><category term='Intronis'/><category term='James Laszko'/><category term='RMM'/><category term='Autotask Community Live'/><category term='social media'/><category term='quoting'/><category term='Europe'/><category term='Computer House Calls'/><category term='Matt Kowalski'/><category term='Mark Cattini'/><category term='Efrat Noy'/><category term='service level management'/><category term='N-able Technologies'/><category term='Community On Tour'/><category term='Cloud Services Depot'/><category term='Mythos Technology'/><category term='Mark Banfield'/><category term='Servoyant'/><category term='outsourcing'/><category term='vertical markets'/><category term='multi-browser'/><category term='Community'/><category term='MSP University'/><category term='Todd Billiar'/><category term='sales'/><category term='Autotask'/><category term='Chris Sterbenc'/><category term='HR'/><category term='Enrique Krajmalnik'/><category term='Anthony Chiappetta'/><category term='reporting'/><category term='Patrick Burns'/><category term='Joe Rourke'/><category term='onboarding'/><category term='network assessment'/><category term='scalability'/><category term='CRM'/><category term='Lisa Jenkins'/><category term='Bradley Nellis'/><category term='Sage'/><category term='Len DiCostanzo'/><category term='Dave Sobel'/><category term='e-Commerce'/><category term='Mandarin Chinese'/><category term='PerformanceIT'/><category term='Rackspace'/><category term='cloud'/><category term='hiring'/><category term='French'/><category term='integration'/><category term='Derek Jones'/><category term='GFI MAX'/><category term='Steve Mendoza'/><category term='client satisfaction'/><category term='operations'/><category term='Advanced Microcomputing Concepts'/><category term='FreshBooks'/><category term='NOC'/><category term='InFocus'/><category term='automation'/><category term='revenue'/><category term='Rhonda Hain'/><category term='pricing'/><category term='contracts'/><category term='warranty management'/><category term='Smart IT Support'/><category term='CentraStage'/><category term='IPED'/><category term='invoicing'/><category term='David Russell'/><category term='SaaS'/><category term='metrics'/><category term='Tony Wilson'/><category term='Ian van Reenen'/><category term='German'/><category term='Managed Print'/><category term='VARStreet'/><category term='Tony Poole'/><category term='IT business models'/><category term='Nathan Franks'/><category term='Henning Meyer'/><category term='Tim Brien'/><category term='2011 Autotask Community Live REWIND'/><category term='Cisco OnPlus Service'/><category term='Arces'/><category term='6fusion'/><category term='MyManagedTech'/><category term='translation'/><category term='TechTarget'/><category term='employees'/><category term='Lee Evans'/><category term='IT products'/><category term='special offer'/><category term='communication'/><category term='Erick Simpson'/><category term='Nick Blozan'/><category term='client portal'/><category term='profitability'/><category term='API'/><category term='Corey Simpson'/><category term='Datto'/><category term='Dan Goldstein'/><category term='certification'/><category term='Level Platforms'/><category term='IaaS'/><category term='Kutenda'/><category term='NEOSA'/><category term='Vembu'/><category term='Dan Wilson'/><category term='surveys'/><category term='QuoteWerks'/><category term='service desk'/><category term='Mark Bier'/><category term='Alistair Forbes'/><category term='geographic markets'/><category term='Axcient'/><title type='text'>Autotask</title><subtitle type='html'></subtitle><link rel='http://schemas.google.com/g/2005#feed' type='application/atom+xml' href='http://autotask.blogspot.com/feeds/posts/default'/><link rel='self' type='application/atom+xml' href='http://www.blogger.com/feeds/2402028949282598219/posts/default?max-results=100'/><link rel='alternate' type='text/html' href='http://autotask.blogspot.com/'/><link rel='hub' href='http://pubsubhubbub.appspot.com/'/><author><name>Autotask Corporation</name><uri>http://www.blogger.com/profile/08593694001493124989</uri><email>noreply@blogger.com</email><gd:image rel='http://schemas.google.com/g/2005#thumbnail' width='32' height='32' src='http://2.bp.blogspot.com/_92ygwunPxbw/S0JLhodnDHI/AAAAAAAAAAM/SH_bOXbMxMU/S220/99037-96-20091125055444.jpeg'/></author><generator version='7.00' uri='http://www.blogger.com'>Blogger</generator><openSearch:totalResults>91</openSearch:totalResults><openSearch:startIndex>1</openSearch:startIndex><openSearch:itemsPerPage>100</openSearch:itemsPerPage><entry><id>tag:blogger.com,1999:blog-2402028949282598219.post-4690591248920834999</id><published>2012-01-09T09:23:00.000-05:00</published><updated>2012-01-09T09:23:26.381-05:00</updated><category scheme='http://www.blogger.com/atom/ns#' term='integration'/><category scheme='http://www.blogger.com/atom/ns#' term='invoicing'/><category scheme='http://www.blogger.com/atom/ns#' term='webinar'/><category scheme='http://www.blogger.com/atom/ns#' term='FreshBooks'/><category scheme='http://www.blogger.com/atom/ns#' term='Autotask'/><category scheme='http://www.blogger.com/atom/ns#' term='Steve Mendoza'/><category scheme='http://www.blogger.com/atom/ns#' term='itDuzzit'/><title type='text'>Streamline Your Billing with the Autotask - FreshBooks Integration</title><summary type='text'>Autotask is pleased to announce its newest integration with FreshBooks - the SaaS-based online billing and invoicing software! If you're looking to shorten the billing cycle and invoice your IT products and services online, join this webinar on Thursday, January 12 at 1 PM US ET to hear our featured panel give an introductory overview of Autotask and FreshBooks working together! There will also </summary><link rel='replies' type='application/atom+xml' href='http://autotask.blogspot.com/feeds/4690591248920834999/comments/default' title='Post Comments'/><link rel='replies' type='text/html' href='http://autotask.blogspot.com/2012/01/streamline-your-billing-with-autotask.html#comment-form' title='0 Comments'/><link rel='edit' type='application/atom+xml' href='http://www.blogger.com/feeds/2402028949282598219/posts/default/4690591248920834999'/><link rel='self' type='application/atom+xml' href='http://www.blogger.com/feeds/2402028949282598219/posts/default/4690591248920834999'/><link rel='alternate' type='text/html' href='http://autotask.blogspot.com/2012/01/streamline-your-billing-with-autotask.html' title='Streamline Your Billing with the Autotask - FreshBooks Integration'/><author><name>Autotask Corporation</name><uri>http://www.blogger.com/profile/08593694001493124989</uri><email>noreply@blogger.com</email><gd:image rel='http://schemas.google.com/g/2005#thumbnail' width='32' height='32' src='http://2.bp.blogspot.com/_92ygwunPxbw/S0JLhodnDHI/AAAAAAAAAAM/SH_bOXbMxMU/S220/99037-96-20091125055444.jpeg'/></author><thr:total>0</thr:total></entry><entry><id>tag:blogger.com,1999:blog-2402028949282598219.post-4839406196417848274</id><published>2012-01-09T09:20:00.000-05:00</published><updated>2012-01-09T09:20:46.951-05:00</updated><category scheme='http://www.blogger.com/atom/ns#' term='profitability'/><category scheme='http://www.blogger.com/atom/ns#' term='invoicing'/><category scheme='http://www.blogger.com/atom/ns#' term='webinar'/><category scheme='http://www.blogger.com/atom/ns#' term='contracts'/><category scheme='http://www.blogger.com/atom/ns#' term='service delivery'/><category scheme='http://www.blogger.com/atom/ns#' term='service desk'/><category scheme='http://www.blogger.com/atom/ns#' term='Autotask'/><category scheme='http://www.blogger.com/atom/ns#' term='reporting'/><category scheme='http://www.blogger.com/atom/ns#' term='sales'/><category scheme='http://www.blogger.com/atom/ns#' term='efficiency'/><category scheme='http://www.blogger.com/atom/ns#' term='Adam Ross'/><category scheme='http://www.blogger.com/atom/ns#' term='RMM'/><category scheme='http://www.blogger.com/atom/ns#' term='Dynamic Business Technologies'/><category scheme='http://www.blogger.com/atom/ns#' term='SLAs'/><category scheme='http://www.blogger.com/atom/ns#' term='N-able Technologies'/><category scheme='http://www.blogger.com/atom/ns#' term='Nathan Franks'/><title type='text'>Boost Your Efficiency, Predictability and Profitability</title><summary type='text'>Please Note: This webinar will be broadcast at 11 AM Sydney, AU time.

Sponsored by N-able Technologies:

 You are invited to this introductory webinar to learn about improving your business's efficiency, predictability and profitability. Please join us to see how Autotask can help you grow in 2012!
 Next Wednesday, January 11 at 11 AM AU EDT, Adam Ross, Regional Sales Manager for Autotask, and </summary><link rel='replies' type='application/atom+xml' href='http://autotask.blogspot.com/feeds/4839406196417848274/comments/default' title='Post Comments'/><link rel='replies' type='text/html' href='http://autotask.blogspot.com/2012/01/boost-your-efficiency-predictability.html#comment-form' title='0 Comments'/><link rel='edit' type='application/atom+xml' href='http://www.blogger.com/feeds/2402028949282598219/posts/default/4839406196417848274'/><link rel='self' type='application/atom+xml' href='http://www.blogger.com/feeds/2402028949282598219/posts/default/4839406196417848274'/><link rel='alternate' type='text/html' href='http://autotask.blogspot.com/2012/01/boost-your-efficiency-predictability.html' title='Boost Your Efficiency, Predictability and Profitability'/><author><name>Autotask Corporation</name><uri>http://www.blogger.com/profile/08593694001493124989</uri><email>noreply@blogger.com</email><gd:image rel='http://schemas.google.com/g/2005#thumbnail' width='32' height='32' src='http://2.bp.blogspot.com/_92ygwunPxbw/S0JLhodnDHI/AAAAAAAAAAM/SH_bOXbMxMU/S220/99037-96-20091125055444.jpeg'/></author><thr:total>0</thr:total></entry><entry><id>tag:blogger.com,1999:blog-2402028949282598219.post-5457535057989362205</id><published>2012-01-03T09:44:00.001-05:00</published><updated>2012-01-03T09:44:53.625-05:00</updated><category scheme='http://www.blogger.com/atom/ns#' term='integration'/><category scheme='http://www.blogger.com/atom/ns#' term='Len DiCostanzo'/><category scheme='http://www.blogger.com/atom/ns#' term='Managed Services'/><category scheme='http://www.blogger.com/atom/ns#' term='Webinars'/><category scheme='http://www.blogger.com/atom/ns#' term='service desk'/><category scheme='http://www.blogger.com/atom/ns#' term='Lisa Jenkins'/><category scheme='http://www.blogger.com/atom/ns#' term='Autotask'/><category scheme='http://www.blogger.com/atom/ns#' term='Efrat Noy'/><category scheme='http://www.blogger.com/atom/ns#' term='Cisco OnPlus Service'/><title type='text'>New Integration: Autotask &amp; Cisco OnPlus Service</title><summary type='text'>Are you looking to streamline the monitoring of your clients' networks and networked devices and the proactive management of issue alerts and service tickets?

 Autotask and Cisco have a solution!


 The Cisco OnPlus Service integrates with Autotask's Service Desk module to alert partners about ongoing issues happening on their clients' networks. OnPlus automatically opens service tickets based </summary><link rel='replies' type='application/atom+xml' href='http://autotask.blogspot.com/feeds/5457535057989362205/comments/default' title='Post Comments'/><link rel='replies' type='text/html' href='http://autotask.blogspot.com/2012/01/new-integration-autotask-cisco-onplus.html#comment-form' title='0 Comments'/><link rel='edit' type='application/atom+xml' href='http://www.blogger.com/feeds/2402028949282598219/posts/default/5457535057989362205'/><link rel='self' type='application/atom+xml' href='http://www.blogger.com/feeds/2402028949282598219/posts/default/5457535057989362205'/><link rel='alternate' type='text/html' href='http://autotask.blogspot.com/2012/01/new-integration-autotask-cisco-onplus.html' title='New Integration: Autotask &amp; Cisco OnPlus Service'/><author><name>Autotask Corporation</name><uri>http://www.blogger.com/profile/08593694001493124989</uri><email>noreply@blogger.com</email><gd:image rel='http://schemas.google.com/g/2005#thumbnail' width='32' height='32' src='http://2.bp.blogspot.com/_92ygwunPxbw/S0JLhodnDHI/AAAAAAAAAAM/SH_bOXbMxMU/S220/99037-96-20091125055444.jpeg'/></author><thr:total>0</thr:total></entry><entry><id>tag:blogger.com,1999:blog-2402028949282598219.post-3276366792678817072</id><published>2012-01-03T09:41:00.002-05:00</published><updated>2012-01-03T09:42:48.991-05:00</updated><category scheme='http://www.blogger.com/atom/ns#' term='profitability'/><category scheme='http://www.blogger.com/atom/ns#' term='IT services'/><category scheme='http://www.blogger.com/atom/ns#' term='catalog'/><category scheme='http://www.blogger.com/atom/ns#' term='Len DiCostanzo'/><category scheme='http://www.blogger.com/atom/ns#' term='cloud'/><category scheme='http://www.blogger.com/atom/ns#' term='automation'/><category scheme='http://www.blogger.com/atom/ns#' term='Webinars'/><category scheme='http://www.blogger.com/atom/ns#' term='Autotask'/><category scheme='http://www.blogger.com/atom/ns#' term='N-able Technologies'/><category scheme='http://www.blogger.com/atom/ns#' term='revenue'/><title type='text'>Transform Your Business with a Hybrid IT Services Catalog</title><summary type='text'>Sponsored by N-able Technologies: 

Years ago, it was easy enough to deliver break/fix services: you received a call from a distressed client and quickly went to work diagnosing and mediating the issue. Then as your business matured, you probably added professional services to your offerings, but perhaps it wasn't enough to sustain client satisfaction and your business's profitability.

Within </summary><link rel='replies' type='application/atom+xml' href='http://autotask.blogspot.com/feeds/3276366792678817072/comments/default' title='Post Comments'/><link rel='replies' type='text/html' href='http://autotask.blogspot.com/2012/01/transform-your-business-with-hybrid-it.html#comment-form' title='0 Comments'/><link rel='edit' type='application/atom+xml' href='http://www.blogger.com/feeds/2402028949282598219/posts/default/3276366792678817072'/><link rel='self' type='application/atom+xml' href='http://www.blogger.com/feeds/2402028949282598219/posts/default/3276366792678817072'/><link rel='alternate' type='text/html' href='http://autotask.blogspot.com/2012/01/transform-your-business-with-hybrid-it.html' title='Transform Your Business with a Hybrid IT Services Catalog'/><author><name>Autotask Corporation</name><uri>http://www.blogger.com/profile/08593694001493124989</uri><email>noreply@blogger.com</email><gd:image rel='http://schemas.google.com/g/2005#thumbnail' width='32' height='32' src='http://2.bp.blogspot.com/_92ygwunPxbw/S0JLhodnDHI/AAAAAAAAAAM/SH_bOXbMxMU/S220/99037-96-20091125055444.jpeg'/></author><thr:total>0</thr:total></entry><entry><id>tag:blogger.com,1999:blog-2402028949282598219.post-6233521621871798307</id><published>2011-12-27T09:34:00.000-05:00</published><updated>2011-12-27T09:34:20.610-05:00</updated><category scheme='http://www.blogger.com/atom/ns#' term='Mark Cattini'/><category scheme='http://www.blogger.com/atom/ns#' term='VARStreet'/><category scheme='http://www.blogger.com/atom/ns#' term='press release'/><category scheme='http://www.blogger.com/atom/ns#' term='Autotask'/><title type='text'>Autotask Agreement Passes Ownership of VARStreet through Employee Buyout</title><summary type='text'>Transition Ensures Seamless Continuity of Ongoing Development, Implementation and Support


EAST GREENBUSH, NY - December 22, 2011 - Autotask Corporation, the world’s leading provider of hosted IT business management solutions, today announced  that it has signed an agreement to transfer ownership of its VARStreet quoting and e-commerce product line, including all ongoing development, sales, </summary><link rel='replies' type='application/atom+xml' href='http://autotask.blogspot.com/feeds/6233521621871798307/comments/default' title='Post Comments'/><link rel='replies' type='text/html' href='http://autotask.blogspot.com/2011/12/autotask-agreement-passes-ownership-of.html#comment-form' title='0 Comments'/><link rel='edit' type='application/atom+xml' href='http://www.blogger.com/feeds/2402028949282598219/posts/default/6233521621871798307'/><link rel='self' type='application/atom+xml' href='http://www.blogger.com/feeds/2402028949282598219/posts/default/6233521621871798307'/><link rel='alternate' type='text/html' href='http://autotask.blogspot.com/2011/12/autotask-agreement-passes-ownership-of.html' title='Autotask Agreement Passes Ownership of VARStreet through Employee Buyout'/><author><name>Autotask Corporation</name><uri>http://www.blogger.com/profile/08593694001493124989</uri><email>noreply@blogger.com</email><gd:image rel='http://schemas.google.com/g/2005#thumbnail' width='32' height='32' src='http://2.bp.blogspot.com/_92ygwunPxbw/S0JLhodnDHI/AAAAAAAAAAM/SH_bOXbMxMU/S220/99037-96-20091125055444.jpeg'/></author><thr:total>0</thr:total></entry><entry><id>tag:blogger.com,1999:blog-2402028949282598219.post-3722253802362737799</id><published>2011-12-27T09:30:00.000-05:00</published><updated>2011-12-27T09:30:15.246-05:00</updated><category scheme='http://www.blogger.com/atom/ns#' term='hiring'/><category scheme='http://www.blogger.com/atom/ns#' term='Mark Bier'/><category scheme='http://www.blogger.com/atom/ns#' term='Todd Billiar'/><category scheme='http://www.blogger.com/atom/ns#' term='Rich Akullian'/><category scheme='http://www.blogger.com/atom/ns#' term='Webinars'/><category scheme='http://www.blogger.com/atom/ns#' term='Autotask'/><category scheme='http://www.blogger.com/atom/ns#' term='VAR Staffing'/><category scheme='http://www.blogger.com/atom/ns#' term='human resources'/><category scheme='http://www.blogger.com/atom/ns#' term='staffing'/><title type='text'>Separate Yourself From Your Competition by Recruiting the Best Talent</title><summary type='text'>In today’s market, it is imperative to stand out from your competition. Nothing impacts how your clients view you more than your engineers' ability to properly design and implement your technology solution offerings. In other words, the talent that makes up your team separates you from your competition. On Tuesday, January 24, 2012 at 1 PM US ET, join Mark Bier and Todd Billiar of VAR Staffing </summary><link rel='replies' type='application/atom+xml' href='http://autotask.blogspot.com/feeds/3722253802362737799/comments/default' title='Post Comments'/><link rel='replies' type='text/html' href='http://autotask.blogspot.com/2011/12/separate-yourself-from-your-competition.html#comment-form' title='0 Comments'/><link rel='edit' type='application/atom+xml' href='http://www.blogger.com/feeds/2402028949282598219/posts/default/3722253802362737799'/><link rel='self' type='application/atom+xml' href='http://www.blogger.com/feeds/2402028949282598219/posts/default/3722253802362737799'/><link rel='alternate' type='text/html' href='http://autotask.blogspot.com/2011/12/separate-yourself-from-your-competition.html' title='Separate Yourself From Your Competition by Recruiting the Best Talent'/><author><name>Autotask Corporation</name><uri>http://www.blogger.com/profile/08593694001493124989</uri><email>noreply@blogger.com</email><gd:image rel='http://schemas.google.com/g/2005#thumbnail' width='32' height='32' src='http://2.bp.blogspot.com/_92ygwunPxbw/S0JLhodnDHI/AAAAAAAAAAM/SH_bOXbMxMU/S220/99037-96-20091125055444.jpeg'/></author><thr:total>0</thr:total></entry><entry><id>tag:blogger.com,1999:blog-2402028949282598219.post-842853755143721000</id><published>2011-12-05T09:56:00.001-05:00</published><updated>2011-12-05T09:58:37.414-05:00</updated><category scheme='http://www.blogger.com/atom/ns#' term='hiring'/><category scheme='http://www.blogger.com/atom/ns#' term='David Russell'/><category scheme='http://www.blogger.com/atom/ns#' term='Rich Akullian'/><category scheme='http://www.blogger.com/atom/ns#' term='Webinars'/><category scheme='http://www.blogger.com/atom/ns#' term='Autotask'/><category scheme='http://www.blogger.com/atom/ns#' term='human resources'/><category scheme='http://www.blogger.com/atom/ns#' term='MANAGEtoWIN'/><category scheme='http://www.blogger.com/atom/ns#' term='HR'/><category scheme='http://www.blogger.com/atom/ns#' term='staffing'/><title type='text'>Learn to Hire The Best and Avoid The Rest</title><summary type='text'>Sponsored by Autotask
 
You are systematic with technology, accounting, and possibly sales. Why not with your employees? The starting point is to adopt a proven, 10-step hiring system to improve the way you find, qualify, hire, and onboard superstar employees. The Success With People HIRE THE BEST AVOID THE REST system is your solution. Here is what you will learn in this interactive webinar on </summary><link rel='replies' type='application/atom+xml' href='http://autotask.blogspot.com/feeds/842853755143721000/comments/default' title='Post Comments'/><link rel='replies' type='text/html' href='http://autotask.blogspot.com/2011/12/learn-to-hire-best-and-avoid-rest.html#comment-form' title='0 Comments'/><link rel='edit' type='application/atom+xml' href='http://www.blogger.com/feeds/2402028949282598219/posts/default/842853755143721000'/><link rel='self' type='application/atom+xml' href='http://www.blogger.com/feeds/2402028949282598219/posts/default/842853755143721000'/><link rel='alternate' type='text/html' href='http://autotask.blogspot.com/2011/12/learn-to-hire-best-and-avoid-rest.html' title='Learn to Hire The Best and Avoid The Rest'/><author><name>Autotask Corporation</name><uri>http://www.blogger.com/profile/08593694001493124989</uri><email>noreply@blogger.com</email><gd:image rel='http://schemas.google.com/g/2005#thumbnail' width='32' height='32' src='http://2.bp.blogspot.com/_92ygwunPxbw/S0JLhodnDHI/AAAAAAAAAAM/SH_bOXbMxMU/S220/99037-96-20091125055444.jpeg'/></author><thr:total>0</thr:total></entry><entry><id>tag:blogger.com,1999:blog-2402028949282598219.post-1188546929944831607</id><published>2011-12-05T09:52:00.001-05:00</published><updated>2011-12-05T09:55:55.860-05:00</updated><category scheme='http://www.blogger.com/atom/ns#' term='Dan Shapero'/><category scheme='http://www.blogger.com/atom/ns#' term='CompTIA'/><category scheme='http://www.blogger.com/atom/ns#' term='Len DiCostanzo'/><category scheme='http://www.blogger.com/atom/ns#' term='Autotask Community Live'/><category scheme='http://www.blogger.com/atom/ns#' term='metrics'/><category scheme='http://www.blogger.com/atom/ns#' term='cloud'/><category scheme='http://www.blogger.com/atom/ns#' term='operations'/><category scheme='http://www.blogger.com/atom/ns#' term='Webinars'/><category scheme='http://www.blogger.com/atom/ns#' term='Autotask'/><category scheme='http://www.blogger.com/atom/ns#' term='revenue'/><title type='text'>CompTIA Cloud Foundations Workshop &amp; Certification: Module 5 - Operations Management</title><summary type='text'>At Autotask Community Live, CompTIA debuted its Cloud Foundations Workshop and Certification Program. It was so well received that we've teamed up with CompTIA to bring you the modules in a convenient webinar format. Take advantage of the substantial business opportunities in delivering cloud solutions to customers! On Tuesday, December 13 at 1 PM US ET, Dan Shapero will lead this fifth and final</summary><link rel='replies' type='application/atom+xml' href='http://autotask.blogspot.com/feeds/1188546929944831607/comments/default' title='Post Comments'/><link rel='replies' type='text/html' href='http://autotask.blogspot.com/2011/12/comptia-cloud-foundations-workshop.html#comment-form' title='0 Comments'/><link rel='edit' type='application/atom+xml' href='http://www.blogger.com/feeds/2402028949282598219/posts/default/1188546929944831607'/><link rel='self' type='application/atom+xml' href='http://www.blogger.com/feeds/2402028949282598219/posts/default/1188546929944831607'/><link rel='alternate' type='text/html' href='http://autotask.blogspot.com/2011/12/comptia-cloud-foundations-workshop.html' title='CompTIA Cloud Foundations Workshop &amp; Certification: Module 5 - Operations Management'/><author><name>Autotask Corporation</name><uri>http://www.blogger.com/profile/08593694001493124989</uri><email>noreply@blogger.com</email><gd:image rel='http://schemas.google.com/g/2005#thumbnail' width='32' height='32' src='http://2.bp.blogspot.com/_92ygwunPxbw/S0JLhodnDHI/AAAAAAAAAAM/SH_bOXbMxMU/S220/99037-96-20091125055444.jpeg'/></author><thr:total>0</thr:total></entry><entry><id>tag:blogger.com,1999:blog-2402028949282598219.post-6799495700971192844</id><published>2011-12-05T09:49:00.001-05:00</published><updated>2011-12-05T09:51:52.863-05:00</updated><category scheme='http://www.blogger.com/atom/ns#' term='IT services'/><category scheme='http://www.blogger.com/atom/ns#' term='Mike Cooch'/><category scheme='http://www.blogger.com/atom/ns#' term='Kutenda'/><category scheme='http://www.blogger.com/atom/ns#' term='Rich Akullian'/><category scheme='http://www.blogger.com/atom/ns#' term='Webinars'/><category scheme='http://www.blogger.com/atom/ns#' term='Autotask'/><category scheme='http://www.blogger.com/atom/ns#' term='sales'/><title type='text'>The New Rules of Selling Technology Services</title><summary type='text'>In the old days…
Repeat business and referrals were enough to drive technology firm growth.
  There were very few service providers who did exactly what you do.
  LinkedIn, Twitter, Facebook, webinars, blogs… didn’t even exist.
  Providing great service and results led to more business and new business.
‘Sales’ was a dirty word. You didn’t need to do much selling to win clients.
  Practices were </summary><link rel='replies' type='application/atom+xml' href='http://autotask.blogspot.com/feeds/6799495700971192844/comments/default' title='Post Comments'/><link rel='replies' type='text/html' href='http://autotask.blogspot.com/2011/12/new-rules-of-selling-technology.html#comment-form' title='0 Comments'/><link rel='edit' type='application/atom+xml' href='http://www.blogger.com/feeds/2402028949282598219/posts/default/6799495700971192844'/><link rel='self' type='application/atom+xml' href='http://www.blogger.com/feeds/2402028949282598219/posts/default/6799495700971192844'/><link rel='alternate' type='text/html' href='http://autotask.blogspot.com/2011/12/new-rules-of-selling-technology.html' title='The New Rules of Selling Technology Services'/><author><name>Autotask Corporation</name><uri>http://www.blogger.com/profile/08593694001493124989</uri><email>noreply@blogger.com</email><gd:image rel='http://schemas.google.com/g/2005#thumbnail' width='32' height='32' src='http://2.bp.blogspot.com/_92ygwunPxbw/S0JLhodnDHI/AAAAAAAAAAM/SH_bOXbMxMU/S220/99037-96-20091125055444.jpeg'/></author><thr:total>0</thr:total></entry><entry><id>tag:blogger.com,1999:blog-2402028949282598219.post-4929961534071972411</id><published>2011-12-05T09:46:00.001-05:00</published><updated>2011-12-05T09:49:08.843-05:00</updated><category scheme='http://www.blogger.com/atom/ns#' term='IT services'/><category scheme='http://www.blogger.com/atom/ns#' term='Kaseya'/><category scheme='http://www.blogger.com/atom/ns#' term='Rich Akullian'/><category scheme='http://www.blogger.com/atom/ns#' term='Managed Services'/><category scheme='http://www.blogger.com/atom/ns#' term='Gerald Beaulieu'/><category scheme='http://www.blogger.com/atom/ns#' term='Webinars'/><category scheme='http://www.blogger.com/atom/ns#' term='Autotask'/><category scheme='http://www.blogger.com/atom/ns#' term='Dan Tomaszewski'/><category scheme='http://www.blogger.com/atom/ns#' term='Computer House Calls'/><category scheme='http://www.blogger.com/atom/ns#' term='revenue'/><category scheme='http://www.blogger.com/atom/ns#' term='MSP'/><title type='text'>A Day in the Life of a Successful MSP</title><summary type='text'>Ever wonder what the top managed services providers are doing that you're not? Here's your chance to find out! On Tuesday, December 6 at 1 PM US ET, you're invited to join this webinar and hear from leading MSP, Dan Tomaszewski, President of Michigan-based Computer House Calls. Dan will explain how he combines the power of Kaseya and Autotask to deliver world-class services while continually </summary><link rel='replies' type='application/atom+xml' href='http://autotask.blogspot.com/feeds/4929961534071972411/comments/default' title='Post Comments'/><link rel='replies' type='text/html' href='http://autotask.blogspot.com/2011/12/day-in-life-of-successful-msp.html#comment-form' title='0 Comments'/><link rel='edit' type='application/atom+xml' href='http://www.blogger.com/feeds/2402028949282598219/posts/default/4929961534071972411'/><link rel='self' type='application/atom+xml' href='http://www.blogger.com/feeds/2402028949282598219/posts/default/4929961534071972411'/><link rel='alternate' type='text/html' href='http://autotask.blogspot.com/2011/12/day-in-life-of-successful-msp.html' title='A Day in the Life of a Successful MSP'/><author><name>Autotask Corporation</name><uri>http://www.blogger.com/profile/08593694001493124989</uri><email>noreply@blogger.com</email><gd:image rel='http://schemas.google.com/g/2005#thumbnail' width='32' height='32' src='http://2.bp.blogspot.com/_92ygwunPxbw/S0JLhodnDHI/AAAAAAAAAAM/SH_bOXbMxMU/S220/99037-96-20091125055444.jpeg'/></author><thr:total>0</thr:total></entry><entry><id>tag:blogger.com,1999:blog-2402028949282598219.post-776659866348270502</id><published>2011-11-14T09:21:00.001-05:00</published><updated>2011-11-14T09:27:17.153-05:00</updated><category scheme='http://www.blogger.com/atom/ns#' term='Len DiCostanzo'/><category scheme='http://www.blogger.com/atom/ns#' term='service delivery'/><category scheme='http://www.blogger.com/atom/ns#' term='incident management'/><category scheme='http://www.blogger.com/atom/ns#' term='Managed Services'/><category scheme='http://www.blogger.com/atom/ns#' term='Webinars'/><category scheme='http://www.blogger.com/atom/ns#' term='Autotask'/><category scheme='http://www.blogger.com/atom/ns#' term='Erick Simpson'/><category scheme='http://www.blogger.com/atom/ns#' term='MSP University'/><title type='text'>How to Succeed with Managed Services: Part 8 - Delivering Managed Services</title><summary type='text'>Autotask Academy and MSP University wrap up an 8-part webinar series with this capstone training session!

Part 8 - Delivering Managed Services

On Thursday, December 15 at 1 PM ET, Autotask's Len DiCostanzo and MSPU's Erick Simpson will focus on methods to provide the best service delivery experience for your clients, end-users, and your technical staff. Effective, efficient service delivery </summary><link rel='replies' type='application/atom+xml' href='http://autotask.blogspot.com/feeds/776659866348270502/comments/default' title='Post Comments'/><link rel='replies' type='text/html' href='http://autotask.blogspot.com/2011/11/how-to-succeed-with-managed-services.html#comment-form' title='0 Comments'/><link rel='edit' type='application/atom+xml' href='http://www.blogger.com/feeds/2402028949282598219/posts/default/776659866348270502'/><link rel='self' type='application/atom+xml' href='http://www.blogger.com/feeds/2402028949282598219/posts/default/776659866348270502'/><link rel='alternate' type='text/html' href='http://autotask.blogspot.com/2011/11/how-to-succeed-with-managed-services.html' title='How to Succeed with Managed Services: Part 8 - Delivering Managed Services'/><author><name>Autotask Corporation</name><uri>http://www.blogger.com/profile/08593694001493124989</uri><email>noreply@blogger.com</email><gd:image rel='http://schemas.google.com/g/2005#thumbnail' width='32' height='32' src='http://2.bp.blogspot.com/_92ygwunPxbw/S0JLhodnDHI/AAAAAAAAAAM/SH_bOXbMxMU/S220/99037-96-20091125055444.jpeg'/></author><thr:total>0</thr:total></entry><entry><id>tag:blogger.com,1999:blog-2402028949282598219.post-4802023122869190932</id><published>2011-11-14T09:18:00.001-05:00</published><updated>2011-11-14T09:20:48.549-05:00</updated><category scheme='http://www.blogger.com/atom/ns#' term='integration'/><category scheme='http://www.blogger.com/atom/ns#' term='Len DiCostanzo'/><category scheme='http://www.blogger.com/atom/ns#' term='invoicing'/><category scheme='http://www.blogger.com/atom/ns#' term='cloud'/><category scheme='http://www.blogger.com/atom/ns#' term='API'/><category scheme='http://www.blogger.com/atom/ns#' term='SaaS'/><category scheme='http://www.blogger.com/atom/ns#' term='FreshBooks'/><category scheme='http://www.blogger.com/atom/ns#' term='press release'/><category scheme='http://www.blogger.com/atom/ns#' term='Autotask'/><category scheme='http://www.blogger.com/atom/ns#' term='itDuzzit'/><title type='text'>Autotask Announces Integration with FreshBooks’ Online Billing and Invoicing Software</title><summary type='text'>Seamless Integration Allows End-to-End IT Business Management in the Cloud

 

Autotask Corporation today announced an integration between its SaaS-based IT business management solution and FreshBooks’ SaaS-based online billing and invoicing software.  The integration, developed by Chicago-based itDuzzit™, allows Autotask users to significantly streamline the invoicing process by exporting </summary><link rel='replies' type='application/atom+xml' href='http://autotask.blogspot.com/feeds/4802023122869190932/comments/default' title='Post Comments'/><link rel='replies' type='text/html' href='http://autotask.blogspot.com/2011/11/autotask-announces-integration-with.html#comment-form' title='1 Comments'/><link rel='edit' type='application/atom+xml' href='http://www.blogger.com/feeds/2402028949282598219/posts/default/4802023122869190932'/><link rel='self' type='application/atom+xml' href='http://www.blogger.com/feeds/2402028949282598219/posts/default/4802023122869190932'/><link rel='alternate' type='text/html' href='http://autotask.blogspot.com/2011/11/autotask-announces-integration-with.html' title='Autotask Announces Integration with FreshBooks’ Online Billing and Invoicing Software'/><author><name>Autotask Corporation</name><uri>http://www.blogger.com/profile/08593694001493124989</uri><email>noreply@blogger.com</email><gd:image rel='http://schemas.google.com/g/2005#thumbnail' width='32' height='32' src='http://2.bp.blogspot.com/_92ygwunPxbw/S0JLhodnDHI/AAAAAAAAAAM/SH_bOXbMxMU/S220/99037-96-20091125055444.jpeg'/></author><thr:total>1</thr:total></entry><entry><id>tag:blogger.com,1999:blog-2402028949282598219.post-4441634993913643798</id><published>2011-11-07T10:57:00.000-05:00</published><updated>2011-11-07T10:57:27.951-05:00</updated><category scheme='http://www.blogger.com/atom/ns#' term='IT services'/><category scheme='http://www.blogger.com/atom/ns#' term='profitability'/><category scheme='http://www.blogger.com/atom/ns#' term='Len DiCostanzo'/><category scheme='http://www.blogger.com/atom/ns#' term='Stefanie Hammon'/><category scheme='http://www.blogger.com/atom/ns#' term='Nick Pontacoloni'/><category scheme='http://www.blogger.com/atom/ns#' term='Autotask'/><category scheme='http://www.blogger.com/atom/ns#' term='Webinars'/><category scheme='http://www.blogger.com/atom/ns#' term='revenue'/><category scheme='http://www.blogger.com/atom/ns#' term='pricing'/><category scheme='http://www.blogger.com/atom/ns#' term='Managed Services'/><category scheme='http://www.blogger.com/atom/ns#' term='TechTarget'/><category scheme='http://www.blogger.com/atom/ns#' term='N-able Technologies'/><category scheme='http://www.blogger.com/atom/ns#' term='SLAs'/><title type='text'>Pricing For Profits: A Guide for MSPs and IT Service Providers</title><summary type='text'>Nothing's trickier than coming up with the right pricing for IT services. Price yourself too high, and your prospects and customers will balk...price your services too low, and you'll leave money on the table - or worse, lose money.

 If you're looking for actionable advice to increase profits on the services you already sell, then don't miss your chance to register for this next webinar coming </summary><link rel='replies' type='application/atom+xml' href='http://autotask.blogspot.com/feeds/4441634993913643798/comments/default' title='Post Comments'/><link rel='replies' type='text/html' href='http://autotask.blogspot.com/2011/11/pricing-for-profits-guide-for-msps-and.html#comment-form' title='0 Comments'/><link rel='edit' type='application/atom+xml' href='http://www.blogger.com/feeds/2402028949282598219/posts/default/4441634993913643798'/><link rel='self' type='application/atom+xml' href='http://www.blogger.com/feeds/2402028949282598219/posts/default/4441634993913643798'/><link rel='alternate' type='text/html' href='http://autotask.blogspot.com/2011/11/pricing-for-profits-guide-for-msps-and.html' title='Pricing For Profits: A Guide for MSPs and IT Service Providers'/><author><name>Autotask Corporation</name><uri>http://www.blogger.com/profile/08593694001493124989</uri><email>noreply@blogger.com</email><gd:image rel='http://schemas.google.com/g/2005#thumbnail' width='32' height='32' src='http://2.bp.blogspot.com/_92ygwunPxbw/S0JLhodnDHI/AAAAAAAAAAM/SH_bOXbMxMU/S220/99037-96-20091125055444.jpeg'/></author><thr:total>0</thr:total></entry><entry><id>tag:blogger.com,1999:blog-2402028949282598219.post-8117759605462715221</id><published>2011-11-07T10:54:00.000-05:00</published><updated>2011-11-07T10:54:14.789-05:00</updated><category scheme='http://www.blogger.com/atom/ns#' term='cloud'/><category scheme='http://www.blogger.com/atom/ns#' term='Rich Akullian'/><category scheme='http://www.blogger.com/atom/ns#' term='Managed Services'/><category scheme='http://www.blogger.com/atom/ns#' term='Webinars'/><category scheme='http://www.blogger.com/atom/ns#' term='Autotask'/><category scheme='http://www.blogger.com/atom/ns#' term='Christopher Graham'/><category scheme='http://www.blogger.com/atom/ns#' term='Intel'/><category scheme='http://www.blogger.com/atom/ns#' term='revenue'/><title type='text'>Get Into the Cloud Without Leaving the Ground</title><summary type='text'>There is little doubt your prospects and customers are asking about the cloud. Do you have the knowledge and tools in place to remain their trusted advisor? On Wednesday, November 16 at 1 PM US ET, please join Christopher Graham, Strategic Marketing Manager for Intel Hybrid Cloud Organization, and Rich Akullian, Online Marketing Producer for Autotask, as they share details about the partnership </summary><link rel='replies' type='application/atom+xml' href='http://autotask.blogspot.com/feeds/8117759605462715221/comments/default' title='Post Comments'/><link rel='replies' type='text/html' href='http://autotask.blogspot.com/2011/11/get-into-cloud-without-leaving-ground.html#comment-form' title='0 Comments'/><link rel='edit' type='application/atom+xml' href='http://www.blogger.com/feeds/2402028949282598219/posts/default/8117759605462715221'/><link rel='self' type='application/atom+xml' href='http://www.blogger.com/feeds/2402028949282598219/posts/default/8117759605462715221'/><link rel='alternate' type='text/html' href='http://autotask.blogspot.com/2011/11/get-into-cloud-without-leaving-ground.html' title='Get Into the Cloud Without Leaving the Ground'/><author><name>Autotask Corporation</name><uri>http://www.blogger.com/profile/08593694001493124989</uri><email>noreply@blogger.com</email><gd:image rel='http://schemas.google.com/g/2005#thumbnail' width='32' height='32' src='http://2.bp.blogspot.com/_92ygwunPxbw/S0JLhodnDHI/AAAAAAAAAAM/SH_bOXbMxMU/S220/99037-96-20091125055444.jpeg'/></author><thr:total>0</thr:total></entry><entry><id>tag:blogger.com,1999:blog-2402028949282598219.post-7856800351631613877</id><published>2011-10-31T08:43:00.000-04:00</published><updated>2011-10-31T08:46:26.249-04:00</updated><category scheme='http://www.blogger.com/atom/ns#' term='Dan Shapero'/><category scheme='http://www.blogger.com/atom/ns#' term='Steve Noel'/><category scheme='http://www.blogger.com/atom/ns#' term='CompTIA'/><category scheme='http://www.blogger.com/atom/ns#' term='Autotask Community Live'/><category scheme='http://www.blogger.com/atom/ns#' term='cloud'/><category scheme='http://www.blogger.com/atom/ns#' term='service delivery'/><category scheme='http://www.blogger.com/atom/ns#' term='pricing'/><category scheme='http://www.blogger.com/atom/ns#' term='Webinars'/><category scheme='http://www.blogger.com/atom/ns#' term='Autotask'/><category scheme='http://www.blogger.com/atom/ns#' term='staffing'/><title type='text'>CompTIA Cloud Foundations Workshop &amp; Certification: Module 4 - Services Delivery</title><summary type='text'>At Autotask Community Live, CompTIA debuted its Cloud Foundations Workshop and Certification Program. It was so well received that we've teamed up with CompTIA to bring you the modules in a convenient webinar format.

Take advantage of the substantial business opportunities in delivering cloud solutions to customers!

On Tuesday, November 8 at 1:00 PM US ET, Dan Shapero will lead this fourth </summary><link rel='replies' type='application/atom+xml' href='http://autotask.blogspot.com/feeds/7856800351631613877/comments/default' title='Post Comments'/><link rel='replies' type='text/html' href='http://autotask.blogspot.com/2011/10/comptia-cloud-foundations-workshop.html#comment-form' title='0 Comments'/><link rel='edit' type='application/atom+xml' href='http://www.blogger.com/feeds/2402028949282598219/posts/default/7856800351631613877'/><link rel='self' type='application/atom+xml' href='http://www.blogger.com/feeds/2402028949282598219/posts/default/7856800351631613877'/><link rel='alternate' type='text/html' href='http://autotask.blogspot.com/2011/10/comptia-cloud-foundations-workshop.html' title='CompTIA Cloud Foundations Workshop &amp; Certification: Module 4 - Services Delivery'/><author><name>Autotask Corporation</name><uri>http://www.blogger.com/profile/08593694001493124989</uri><email>noreply@blogger.com</email><gd:image rel='http://schemas.google.com/g/2005#thumbnail' width='32' height='32' src='http://2.bp.blogspot.com/_92ygwunPxbw/S0JLhodnDHI/AAAAAAAAAAM/SH_bOXbMxMU/S220/99037-96-20091125055444.jpeg'/></author><thr:total>0</thr:total></entry><entry><id>tag:blogger.com,1999:blog-2402028949282598219.post-8328685029305765582</id><published>2011-10-26T09:47:00.000-04:00</published><updated>2011-10-31T08:45:55.459-04:00</updated><category scheme='http://www.blogger.com/atom/ns#' term='onboarding'/><category scheme='http://www.blogger.com/atom/ns#' term='Steve Noel'/><category scheme='http://www.blogger.com/atom/ns#' term='Len DiCostanzo'/><category scheme='http://www.blogger.com/atom/ns#' term='client satisfaction'/><category scheme='http://www.blogger.com/atom/ns#' term='Managed Services'/><category scheme='http://www.blogger.com/atom/ns#' term='Webinars'/><category scheme='http://www.blogger.com/atom/ns#' term='Autotask'/><category scheme='http://www.blogger.com/atom/ns#' term='Erick Simpson'/><category scheme='http://www.blogger.com/atom/ns#' term='MSP University'/><title type='text'>How to Succeed with Managed Services: Part 7 - Onboarding Managed Services Clients</title><summary type='text'>Autotask Academy and MSP University have teamed up to create an 8-part webinar series to help you build and improve your Managed Services practice and your success!

Each month, Autotask's Len DiCostanzo and Steve Noel and MSPU's Erick Simpson will cover a topic central to developing your Managed Services practice and adding recurring revenue to your bottom line.

Part 7 - Onboarding Managed </summary><link rel='replies' type='application/atom+xml' href='http://autotask.blogspot.com/feeds/8328685029305765582/comments/default' title='Post Comments'/><link rel='replies' type='text/html' href='http://autotask.blogspot.com/2011/10/how-to-succeed-with-managed-services.html#comment-form' title='0 Comments'/><link rel='edit' type='application/atom+xml' href='http://www.blogger.com/feeds/2402028949282598219/posts/default/8328685029305765582'/><link rel='self' type='application/atom+xml' href='http://www.blogger.com/feeds/2402028949282598219/posts/default/8328685029305765582'/><link rel='alternate' type='text/html' href='http://autotask.blogspot.com/2011/10/how-to-succeed-with-managed-services.html' title='How to Succeed with Managed Services: Part 7 - Onboarding Managed Services Clients'/><author><name>Autotask Corporation</name><uri>http://www.blogger.com/profile/08593694001493124989</uri><email>noreply@blogger.com</email><gd:image rel='http://schemas.google.com/g/2005#thumbnail' width='32' height='32' src='http://2.bp.blogspot.com/_92ygwunPxbw/S0JLhodnDHI/AAAAAAAAAAM/SH_bOXbMxMU/S220/99037-96-20091125055444.jpeg'/></author><thr:total>0</thr:total></entry><entry><id>tag:blogger.com,1999:blog-2402028949282598219.post-4873069785747316823</id><published>2011-10-26T09:42:00.000-04:00</published><updated>2011-10-26T09:42:17.124-04:00</updated><category scheme='http://www.blogger.com/atom/ns#' term='AT2Sage'/><category scheme='http://www.blogger.com/atom/ns#' term='Steve Noel'/><category scheme='http://www.blogger.com/atom/ns#' term='integration'/><category scheme='http://www.blogger.com/atom/ns#' term='Smart IT Support'/><category scheme='http://www.blogger.com/atom/ns#' term='invoicing'/><category scheme='http://www.blogger.com/atom/ns#' term='API'/><category scheme='http://www.blogger.com/atom/ns#' term='demo'/><category scheme='http://www.blogger.com/atom/ns#' term='Webinars'/><category scheme='http://www.blogger.com/atom/ns#' term='Autotask'/><category scheme='http://www.blogger.com/atom/ns#' term='Sage'/><category scheme='http://www.blogger.com/atom/ns#' term='Tony Wilson'/><title type='text'>AT2Sage: The New Autotask to Sage Accounts Integration</title><summary type='text'>Smart IT Support, based in Gateshead, was challenged by the manual work of managing hundreds of invoices each month - and keeping its Sage invoicing system and Autotask ticketing system in sync.

 To solve the problem, the company developed a software program to integrate the two tools. With early successes saving time and money, Smart IT Support is making its AT2Sage integration available to </summary><link rel='replies' type='application/atom+xml' href='http://autotask.blogspot.com/feeds/4873069785747316823/comments/default' title='Post Comments'/><link rel='replies' type='text/html' href='http://autotask.blogspot.com/2011/10/at2sage-new-autotask-to-sage-accounts.html#comment-form' title='0 Comments'/><link rel='edit' type='application/atom+xml' href='http://www.blogger.com/feeds/2402028949282598219/posts/default/4873069785747316823'/><link rel='self' type='application/atom+xml' href='http://www.blogger.com/feeds/2402028949282598219/posts/default/4873069785747316823'/><link rel='alternate' type='text/html' href='http://autotask.blogspot.com/2011/10/at2sage-new-autotask-to-sage-accounts.html' title='AT2Sage: The New Autotask to Sage Accounts Integration'/><author><name>Autotask Corporation</name><uri>http://www.blogger.com/profile/08593694001493124989</uri><email>noreply@blogger.com</email><gd:image rel='http://schemas.google.com/g/2005#thumbnail' width='32' height='32' src='http://2.bp.blogspot.com/_92ygwunPxbw/S0JLhodnDHI/AAAAAAAAAAM/SH_bOXbMxMU/S220/99037-96-20091125055444.jpeg'/></author><thr:total>0</thr:total></entry><entry><id>tag:blogger.com,1999:blog-2402028949282598219.post-4875074160605424178</id><published>2011-10-07T14:21:00.001-04:00</published><updated>2011-10-31T08:46:26.240-04:00</updated><category scheme='http://www.blogger.com/atom/ns#' term='Len DiCostanzo'/><category scheme='http://www.blogger.com/atom/ns#' term='service delivery'/><category scheme='http://www.blogger.com/atom/ns#' term='Matt Kowalski'/><category scheme='http://www.blogger.com/atom/ns#' term='Intronis'/><category scheme='http://www.blogger.com/atom/ns#' term='Webinars'/><category scheme='http://www.blogger.com/atom/ns#' term='Autotask'/><category scheme='http://www.blogger.com/atom/ns#' term='Ted Roller'/><category scheme='http://www.blogger.com/atom/ns#' term='BDR'/><category scheme='http://www.blogger.com/atom/ns#' term='reporting'/><title type='text'>Efficiently Manage Online Backup &amp; Recovery Services</title><summary type='text'>Are you frustrated with using multiple tools to track and bill the backup and disaster recovery services (BDR) you provide?

	Are you wasting time manually creating tickets and escalating backup-related issues after receiving notification emails?

	If so, this is a webinar you won't want to miss!

	To efficiently run their businesses, MSPs and VARs rely heavily on a central IT business management</summary><link rel='replies' type='application/atom+xml' href='http://autotask.blogspot.com/feeds/4875074160605424178/comments/default' title='Post Comments'/><link rel='replies' type='text/html' href='http://autotask.blogspot.com/2011/10/efficiently-manage-online-backup.html#comment-form' title='0 Comments'/><link rel='edit' type='application/atom+xml' href='http://www.blogger.com/feeds/2402028949282598219/posts/default/4875074160605424178'/><link rel='self' type='application/atom+xml' href='http://www.blogger.com/feeds/2402028949282598219/posts/default/4875074160605424178'/><link rel='alternate' type='text/html' href='http://autotask.blogspot.com/2011/10/efficiently-manage-online-backup.html' title='Efficiently Manage Online Backup &amp; Recovery Services'/><author><name>Autotask Corporation</name><uri>http://www.blogger.com/profile/08593694001493124989</uri><email>noreply@blogger.com</email><gd:image rel='http://schemas.google.com/g/2005#thumbnail' width='32' height='32' src='http://2.bp.blogspot.com/_92ygwunPxbw/S0JLhodnDHI/AAAAAAAAAAM/SH_bOXbMxMU/S220/99037-96-20091125055444.jpeg'/></author><thr:total>0</thr:total></entry><entry><id>tag:blogger.com,1999:blog-2402028949282598219.post-6146011536852767856</id><published>2011-10-04T09:59:00.000-04:00</published><updated>2011-10-04T09:59:53.016-04:00</updated><category scheme='http://www.blogger.com/atom/ns#' term='Steve Noel'/><category scheme='http://www.blogger.com/atom/ns#' term='integration'/><category scheme='http://www.blogger.com/atom/ns#' term='data protection'/><category scheme='http://www.blogger.com/atom/ns#' term='Vembu'/><category scheme='http://www.blogger.com/atom/ns#' term='automation'/><category scheme='http://www.blogger.com/atom/ns#' term='Managed Services'/><category scheme='http://www.blogger.com/atom/ns#' term='Webinars'/><category scheme='http://www.blogger.com/atom/ns#' term='Autotask'/><category scheme='http://www.blogger.com/atom/ns#' term='Nick Blozan'/><category scheme='http://www.blogger.com/atom/ns#' term='BDR'/><title type='text'>Gain Confidence &amp; Profitability While Delivering Data Protection Services</title><summary type='text'>Data Protection is the fastest growing service among MSPs because they realize the strategic importance of being the chosen provider to protect their clients' data. 

To deliver Data Protection and other services to their clients reliably, efficiently and profitably - and access actionable data for fact-based decision making - the smartest MSPs use IT business management software as the central </summary><link rel='replies' type='application/atom+xml' href='http://autotask.blogspot.com/feeds/6146011536852767856/comments/default' title='Post Comments'/><link rel='replies' type='text/html' href='http://autotask.blogspot.com/2011/10/gain-confidence-profitability-while.html#comment-form' title='0 Comments'/><link rel='edit' type='application/atom+xml' href='http://www.blogger.com/feeds/2402028949282598219/posts/default/6146011536852767856'/><link rel='self' type='application/atom+xml' href='http://www.blogger.com/feeds/2402028949282598219/posts/default/6146011536852767856'/><link rel='alternate' type='text/html' href='http://autotask.blogspot.com/2011/10/gain-confidence-profitability-while.html' title='Gain Confidence &amp; Profitability While Delivering Data Protection Services'/><author><name>Autotask Corporation</name><uri>http://www.blogger.com/profile/08593694001493124989</uri><email>noreply@blogger.com</email><gd:image rel='http://schemas.google.com/g/2005#thumbnail' width='32' height='32' src='http://2.bp.blogspot.com/_92ygwunPxbw/S0JLhodnDHI/AAAAAAAAAAM/SH_bOXbMxMU/S220/99037-96-20091125055444.jpeg'/></author><thr:total>0</thr:total></entry><entry><id>tag:blogger.com,1999:blog-2402028949282598219.post-4607896284178255371</id><published>2011-09-29T14:35:00.000-04:00</published><updated>2011-09-29T14:35:26.697-04:00</updated><category scheme='http://www.blogger.com/atom/ns#' term='CompTIA'/><category scheme='http://www.blogger.com/atom/ns#' term='Bob Godgart'/><category scheme='http://www.blogger.com/atom/ns#' term='press release'/><category scheme='http://www.blogger.com/atom/ns#' term='Autotask'/><category scheme='http://www.blogger.com/atom/ns#' term='Community'/><title type='text'>Autotask Chairman Godgart Ends Tenure to Pursue New Venture</title><summary type='text'>
EAST GREENBUSH, NY - September 29, 2011

 
Autotask Corporation, the world’s leading provider of hosted IT business management software, today announced that Bob Godgart will end his tenure as chairman of the board effective October 1, 2011, to pursue a new venture.  Godgart, who founded the software company with Dick Frederick in 2001 and led it through 10 years of consecutive growth, stepped </summary><link rel='replies' type='application/atom+xml' href='http://autotask.blogspot.com/feeds/4607896284178255371/comments/default' title='Post Comments'/><link rel='replies' type='text/html' href='http://autotask.blogspot.com/2011/09/autotask-chairman-godgart-ends-tenure.html#comment-form' title='0 Comments'/><link rel='edit' type='application/atom+xml' href='http://www.blogger.com/feeds/2402028949282598219/posts/default/4607896284178255371'/><link rel='self' type='application/atom+xml' href='http://www.blogger.com/feeds/2402028949282598219/posts/default/4607896284178255371'/><link rel='alternate' type='text/html' href='http://autotask.blogspot.com/2011/09/autotask-chairman-godgart-ends-tenure.html' title='Autotask Chairman Godgart Ends Tenure to Pursue New Venture'/><author><name>Autotask Corporation</name><uri>http://www.blogger.com/profile/08593694001493124989</uri><email>noreply@blogger.com</email><gd:image rel='http://schemas.google.com/g/2005#thumbnail' width='32' height='32' src='http://2.bp.blogspot.com/_92ygwunPxbw/S0JLhodnDHI/AAAAAAAAAAM/SH_bOXbMxMU/S220/99037-96-20091125055444.jpeg'/></author><thr:total>0</thr:total></entry><entry><id>tag:blogger.com,1999:blog-2402028949282598219.post-2848245916531670834</id><published>2011-09-27T14:24:00.000-04:00</published><updated>2011-09-27T14:24:01.102-04:00</updated><category scheme='http://www.blogger.com/atom/ns#' term='Steve Noel'/><category scheme='http://www.blogger.com/atom/ns#' term='Len DiCostanzo'/><category scheme='http://www.blogger.com/atom/ns#' term='client satisfaction'/><category scheme='http://www.blogger.com/atom/ns#' term='Managed Services'/><category scheme='http://www.blogger.com/atom/ns#' term='Webinars'/><category scheme='http://www.blogger.com/atom/ns#' term='Autotask'/><category scheme='http://www.blogger.com/atom/ns#' term='SLAs'/><category scheme='http://www.blogger.com/atom/ns#' term='sales'/><category scheme='http://www.blogger.com/atom/ns#' term='Erick Simpson'/><category scheme='http://www.blogger.com/atom/ns#' term='MSP University'/><title type='text'>How to Succeed with Managed Services: Part 6 - Selling Managed Services</title><summary type='text'>Autotask Academy and MSP University have teamed up to create an 8-part webinar series to help you build and improve your Managed Services practice and your success!

		Each month, Autotask's Len DiCostanzo and Steve Noel and MSPU's Erick Simpson will cover a topic central to developing your Managed Services practice and adding recurring revenue to your bottom line.

Part 6 - Selling Managed </summary><link rel='replies' type='application/atom+xml' href='http://autotask.blogspot.com/feeds/2848245916531670834/comments/default' title='Post Comments'/><link rel='replies' type='text/html' href='http://autotask.blogspot.com/2011/09/how-to-succeed-with-managed-services.html#comment-form' title='0 Comments'/><link rel='edit' type='application/atom+xml' href='http://www.blogger.com/feeds/2402028949282598219/posts/default/2848245916531670834'/><link rel='self' type='application/atom+xml' href='http://www.blogger.com/feeds/2402028949282598219/posts/default/2848245916531670834'/><link rel='alternate' type='text/html' href='http://autotask.blogspot.com/2011/09/how-to-succeed-with-managed-services.html' title='How to Succeed with Managed Services: Part 6 - Selling Managed Services'/><author><name>Autotask Corporation</name><uri>http://www.blogger.com/profile/08593694001493124989</uri><email>noreply@blogger.com</email><gd:image rel='http://schemas.google.com/g/2005#thumbnail' width='32' height='32' src='http://2.bp.blogspot.com/_92ygwunPxbw/S0JLhodnDHI/AAAAAAAAAAM/SH_bOXbMxMU/S220/99037-96-20091125055444.jpeg'/></author><thr:total>0</thr:total></entry><entry><id>tag:blogger.com,1999:blog-2402028949282598219.post-6225859479349244285</id><published>2011-09-27T14:21:00.000-04:00</published><updated>2011-09-27T14:21:46.477-04:00</updated><category scheme='http://www.blogger.com/atom/ns#' term='special offer'/><category scheme='http://www.blogger.com/atom/ns#' term='Steve Noel'/><category scheme='http://www.blogger.com/atom/ns#' term='integration'/><category scheme='http://www.blogger.com/atom/ns#' term='network assessment'/><category scheme='http://www.blogger.com/atom/ns#' term='cloud'/><category scheme='http://www.blogger.com/atom/ns#' term='Level Platforms'/><category scheme='http://www.blogger.com/atom/ns#' term='warranty management'/><category scheme='http://www.blogger.com/atom/ns#' term='RMM'/><category scheme='http://www.blogger.com/atom/ns#' term='Jeff Dryall'/><category scheme='http://www.blogger.com/atom/ns#' term='Webinars'/><category scheme='http://www.blogger.com/atom/ns#' term='Autotask'/><title type='text'>Three Proven Tactics for MSP Success: Network Audits, Warranty Management &amp; Compelling Reports</title><summary type='text'>To build and grow a successful managed services practice, there's no doubt you need a remote monitoring and management tool (RMM). But besides just monitoring your clients' devices and alerting you of an issue, what else can an RMM offer? Join this one-hour webinar to find out!

	On Thursday, October 6 at 11 AM US ET, Jeff Dryall, Level Platforms Manager of Product Sales Support and Steve Noel, </summary><link rel='replies' type='application/atom+xml' href='http://autotask.blogspot.com/feeds/6225859479349244285/comments/default' title='Post Comments'/><link rel='replies' type='text/html' href='http://autotask.blogspot.com/2011/09/three-proven-tactics-for-msp-success.html#comment-form' title='0 Comments'/><link rel='edit' type='application/atom+xml' href='http://www.blogger.com/feeds/2402028949282598219/posts/default/6225859479349244285'/><link rel='self' type='application/atom+xml' href='http://www.blogger.com/feeds/2402028949282598219/posts/default/6225859479349244285'/><link rel='alternate' type='text/html' href='http://autotask.blogspot.com/2011/09/three-proven-tactics-for-msp-success.html' title='Three Proven Tactics for MSP Success: Network Audits, Warranty Management &amp; Compelling Reports'/><author><name>Autotask Corporation</name><uri>http://www.blogger.com/profile/08593694001493124989</uri><email>noreply@blogger.com</email><gd:image rel='http://schemas.google.com/g/2005#thumbnail' width='32' height='32' src='http://2.bp.blogspot.com/_92ygwunPxbw/S0JLhodnDHI/AAAAAAAAAAM/SH_bOXbMxMU/S220/99037-96-20091125055444.jpeg'/></author><thr:total>0</thr:total></entry><entry><id>tag:blogger.com,1999:blog-2402028949282598219.post-6050563069177926389</id><published>2011-09-27T14:19:00.000-04:00</published><updated>2011-09-27T14:19:25.929-04:00</updated><category scheme='http://www.blogger.com/atom/ns#' term='Chris Sterbenc'/><category scheme='http://www.blogger.com/atom/ns#' term='Steve Noel'/><category scheme='http://www.blogger.com/atom/ns#' term='integration'/><category scheme='http://www.blogger.com/atom/ns#' term='Axcient'/><category scheme='http://www.blogger.com/atom/ns#' term='Webinars'/><category scheme='http://www.blogger.com/atom/ns#' term='Autotask'/><category scheme='http://www.blogger.com/atom/ns#' term='Andy Harper'/><category scheme='http://www.blogger.com/atom/ns#' term='Gaeltek'/><category scheme='http://www.blogger.com/atom/ns#' term='BDR'/><title type='text'>Case Study: MSP Builds Profitability and Client Satisfaction by Tying Data Protection to Business Management</title><summary type='text'>To solidify your client relationships and build your reputation as their most trusted technology resource, you need to consistently deliver a comprehensive range of services that support the clients' business objectives.

	A leading concern of small and medium business clients is the protection of their data and how it can be quickly recovered if an unfortunate situation arises. As part of your </summary><link rel='replies' type='application/atom+xml' href='http://autotask.blogspot.com/feeds/6050563069177926389/comments/default' title='Post Comments'/><link rel='replies' type='text/html' href='http://autotask.blogspot.com/2011/09/case-study-msp-builds-profitability-and.html#comment-form' title='0 Comments'/><link rel='edit' type='application/atom+xml' href='http://www.blogger.com/feeds/2402028949282598219/posts/default/6050563069177926389'/><link rel='self' type='application/atom+xml' href='http://www.blogger.com/feeds/2402028949282598219/posts/default/6050563069177926389'/><link rel='alternate' type='text/html' href='http://autotask.blogspot.com/2011/09/case-study-msp-builds-profitability-and.html' title='Case Study: MSP Builds Profitability and Client Satisfaction by Tying Data Protection to Business Management'/><author><name>Autotask Corporation</name><uri>http://www.blogger.com/profile/08593694001493124989</uri><email>noreply@blogger.com</email><gd:image rel='http://schemas.google.com/g/2005#thumbnail' width='32' height='32' src='http://2.bp.blogspot.com/_92ygwunPxbw/S0JLhodnDHI/AAAAAAAAAAM/SH_bOXbMxMU/S220/99037-96-20091125055444.jpeg'/></author><thr:total>0</thr:total></entry><entry><id>tag:blogger.com,1999:blog-2402028949282598219.post-7784369000399585682</id><published>2011-09-22T10:34:00.000-04:00</published><updated>2011-10-04T10:36:52.007-04:00</updated><category scheme='http://www.blogger.com/atom/ns#' term='integration'/><category scheme='http://www.blogger.com/atom/ns#' term='Enrique Krajmalnik'/><category scheme='http://www.blogger.com/atom/ns#' term='Managed Services'/><category scheme='http://www.blogger.com/atom/ns#' term='press release'/><category scheme='http://www.blogger.com/atom/ns#' term='Autotask'/><category scheme='http://www.blogger.com/atom/ns#' term='Servoyant'/><category scheme='http://www.blogger.com/atom/ns#' term='Kevin Donovan'/><title type='text'>Autotask Business Management Platform Fully Integrated With Servoyant</title><summary type='text'>Customers Take Advantage of Consolidated Workflow via Live Lookups

 

EAST GREENBUSH, NY - September 22, 2011 - Autotask Corporation, the world’s leading provider of hosted IT business management software, today announced that it is now fully integrated with Servoyant software from Servoyant, LLC, a leading SaaS provider of IT Management software solutions which offer simplified monitoring, </summary><link rel='replies' type='application/atom+xml' href='http://autotask.blogspot.com/feeds/7784369000399585682/comments/default' title='Post Comments'/><link rel='replies' type='text/html' href='http://autotask.blogspot.com/2011/09/autotask-business-management-platform.html#comment-form' title='0 Comments'/><link rel='edit' type='application/atom+xml' href='http://www.blogger.com/feeds/2402028949282598219/posts/default/7784369000399585682'/><link rel='self' type='application/atom+xml' href='http://www.blogger.com/feeds/2402028949282598219/posts/default/7784369000399585682'/><link rel='alternate' type='text/html' href='http://autotask.blogspot.com/2011/09/autotask-business-management-platform.html' title='Autotask Business Management Platform Fully Integrated With Servoyant'/><author><name>Autotask Corporation</name><uri>http://www.blogger.com/profile/08593694001493124989</uri><email>noreply@blogger.com</email><gd:image rel='http://schemas.google.com/g/2005#thumbnail' width='32' height='32' src='http://2.bp.blogspot.com/_92ygwunPxbw/S0JLhodnDHI/AAAAAAAAAAM/SH_bOXbMxMU/S220/99037-96-20091125055444.jpeg'/></author><thr:total>0</thr:total></entry><entry><id>tag:blogger.com,1999:blog-2402028949282598219.post-653980804316288464</id><published>2011-09-20T10:31:00.000-04:00</published><updated>2011-10-04T10:32:35.037-04:00</updated><category scheme='http://www.blogger.com/atom/ns#' term='Mark Cattini'/><category scheme='http://www.blogger.com/atom/ns#' term='Mandarin Chinese'/><category scheme='http://www.blogger.com/atom/ns#' term='Italian'/><category scheme='http://www.blogger.com/atom/ns#' term='German'/><category scheme='http://www.blogger.com/atom/ns#' term='French'/><category scheme='http://www.blogger.com/atom/ns#' term='localization'/><category scheme='http://www.blogger.com/atom/ns#' term='Kevin Donovan'/><category scheme='http://www.blogger.com/atom/ns#' term='Japanese'/><category scheme='http://www.blogger.com/atom/ns#' term='Spanish'/><category scheme='http://www.blogger.com/atom/ns#' term='translation'/><title type='text'>Autotask Corporation Announces Major Global Expansion</title><summary type='text'>Strong Rise in International Demand Drives Full Localization &amp; Translation in Six Languages

 

EAST GREENBUSH, NY - September 20, 2011 - In response to rapidly increasing market demand, Autotask Corporation, the world’s leading provider of hosted IT business management software, today announced that it is significantly expanding global operations and translating its software into six languages; </summary><link rel='replies' type='application/atom+xml' href='http://autotask.blogspot.com/feeds/653980804316288464/comments/default' title='Post Comments'/><link rel='replies' type='text/html' href='http://autotask.blogspot.com/2011/09/autotask-corporation-announces-major.html#comment-form' title='1 Comments'/><link rel='edit' type='application/atom+xml' href='http://www.blogger.com/feeds/2402028949282598219/posts/default/653980804316288464'/><link rel='self' type='application/atom+xml' href='http://www.blogger.com/feeds/2402028949282598219/posts/default/653980804316288464'/><link rel='alternate' type='text/html' href='http://autotask.blogspot.com/2011/09/autotask-corporation-announces-major.html' title='Autotask Corporation Announces Major Global Expansion'/><author><name>Autotask Corporation</name><uri>http://www.blogger.com/profile/08593694001493124989</uri><email>noreply@blogger.com</email><gd:image rel='http://schemas.google.com/g/2005#thumbnail' width='32' height='32' src='http://2.bp.blogspot.com/_92ygwunPxbw/S0JLhodnDHI/AAAAAAAAAAM/SH_bOXbMxMU/S220/99037-96-20091125055444.jpeg'/></author><thr:total>1</thr:total></entry><entry><id>tag:blogger.com,1999:blog-2402028949282598219.post-4106333801453860371</id><published>2011-09-13T10:28:00.000-04:00</published><updated>2011-10-04T10:30:11.342-04:00</updated><category scheme='http://www.blogger.com/atom/ns#' term='Mark Cattini'/><category scheme='http://www.blogger.com/atom/ns#' term='Len DiCostanzo'/><category scheme='http://www.blogger.com/atom/ns#' term='press release'/><category scheme='http://www.blogger.com/atom/ns#' term='Community On Tour'/><category scheme='http://www.blogger.com/atom/ns#' term='Autotask'/><category scheme='http://www.blogger.com/atom/ns#' term='Community'/><title type='text'>IT Industry Veteran Len DiCostanzo Named To Lead Autotask Community</title><summary type='text'>Appointment Announced as 15-City Autotask Community On-Tour Kicks Off in Cincinnati

 

EAST GREENBUSH, NY - September 13, 2011 - Autotask Corporation, the world’s leading provider of hosted IT business management software, today announced that Senior Vice President of Business Development, Len DiCostanzo will assume leadership of the Autotask Community – an active user community which includes </summary><link rel='replies' type='application/atom+xml' href='http://autotask.blogspot.com/feeds/4106333801453860371/comments/default' title='Post Comments'/><link rel='replies' type='text/html' href='http://autotask.blogspot.com/2011/09/it-industry-veteran-len-dicostanzo.html#comment-form' title='0 Comments'/><link rel='edit' type='application/atom+xml' href='http://www.blogger.com/feeds/2402028949282598219/posts/default/4106333801453860371'/><link rel='self' type='application/atom+xml' href='http://www.blogger.com/feeds/2402028949282598219/posts/default/4106333801453860371'/><link rel='alternate' type='text/html' href='http://autotask.blogspot.com/2011/09/it-industry-veteran-len-dicostanzo.html' title='IT Industry Veteran Len DiCostanzo Named To Lead Autotask Community'/><author><name>Autotask Corporation</name><uri>http://www.blogger.com/profile/08593694001493124989</uri><email>noreply@blogger.com</email><gd:image rel='http://schemas.google.com/g/2005#thumbnail' width='32' height='32' src='http://2.bp.blogspot.com/_92ygwunPxbw/S0JLhodnDHI/AAAAAAAAAAM/SH_bOXbMxMU/S220/99037-96-20091125055444.jpeg'/></author><thr:total>0</thr:total></entry><entry><id>tag:blogger.com,1999:blog-2402028949282598219.post-2862919404495098452</id><published>2011-09-12T10:25:00.000-04:00</published><updated>2011-10-04T10:26:57.191-04:00</updated><category scheme='http://www.blogger.com/atom/ns#' term='Mark Banfield'/><category scheme='http://www.blogger.com/atom/ns#' term='acmeo'/><category scheme='http://www.blogger.com/atom/ns#' term='German'/><category scheme='http://www.blogger.com/atom/ns#' term='Henning Meyer'/><category scheme='http://www.blogger.com/atom/ns#' term='press release'/><category scheme='http://www.blogger.com/atom/ns#' term='localization'/><category scheme='http://www.blogger.com/atom/ns#' term='Autotask'/><category scheme='http://www.blogger.com/atom/ns#' term='translation'/><title type='text'>Autotask to Launch First German-Language IT Business Management Platform</title><summary type='text'>Signs Distribution Agreement with ACMEO Cloud Distribution GmbH to Meet Strong Demand


EAST GREENBUSH, NY - September 12, 2011 - In response to strong local market demand, Autotask Corporation, the world’s leading provider of hosted IT business management software, today announced that it will launch the first, fully-translated version of its software in German later this year.  The company also</summary><link rel='replies' type='application/atom+xml' href='http://autotask.blogspot.com/feeds/2862919404495098452/comments/default' title='Post Comments'/><link rel='replies' type='text/html' href='http://autotask.blogspot.com/2011/09/autotask-to-launch-first-german.html#comment-form' title='0 Comments'/><link rel='edit' type='application/atom+xml' href='http://www.blogger.com/feeds/2402028949282598219/posts/default/2862919404495098452'/><link rel='self' type='application/atom+xml' href='http://www.blogger.com/feeds/2402028949282598219/posts/default/2862919404495098452'/><link rel='alternate' type='text/html' href='http://autotask.blogspot.com/2011/09/autotask-to-launch-first-german.html' title='Autotask to Launch First German-Language IT Business Management Platform'/><author><name>Autotask Corporation</name><uri>http://www.blogger.com/profile/08593694001493124989</uri><email>noreply@blogger.com</email><gd:image rel='http://schemas.google.com/g/2005#thumbnail' width='32' height='32' src='http://2.bp.blogspot.com/_92ygwunPxbw/S0JLhodnDHI/AAAAAAAAAAM/SH_bOXbMxMU/S220/99037-96-20091125055444.jpeg'/></author><thr:total>0</thr:total></entry><entry><id>tag:blogger.com,1999:blog-2402028949282598219.post-3219381661942698072</id><published>2011-09-08T10:21:00.000-04:00</published><updated>2011-10-04T10:23:38.029-04:00</updated><category scheme='http://www.blogger.com/atom/ns#' term='Mark Banfield'/><category scheme='http://www.blogger.com/atom/ns#' term='Derek Jones'/><category scheme='http://www.blogger.com/atom/ns#' term='Mark Cattini'/><category scheme='http://www.blogger.com/atom/ns#' term='Lee Evans'/><category scheme='http://www.blogger.com/atom/ns#' term='UK'/><category scheme='http://www.blogger.com/atom/ns#' term='Synaxon UK'/><category scheme='http://www.blogger.com/atom/ns#' term='press release'/><category scheme='http://www.blogger.com/atom/ns#' term='Autotask'/><category scheme='http://www.blogger.com/atom/ns#' term='Europe'/><title type='text'>Autotask Corporation Establishes UK Operations</title><summary type='text'>
London-based Operations to Service Increased Demand in UK and Europe

EAST GREENBUSH, NY - September 8, 2011 - Autotask Corporation, the world’s leading provider of hosted IT business management software, today announced the opening of its first European office in London, England.  The UK office will act as the central point for Autotask’s European operations and meet strongly increasing demand </summary><link rel='replies' type='application/atom+xml' href='http://autotask.blogspot.com/feeds/3219381661942698072/comments/default' title='Post Comments'/><link rel='replies' type='text/html' href='http://autotask.blogspot.com/2011/09/autotask-corporation-establishes-uk.html#comment-form' title='0 Comments'/><link rel='edit' type='application/atom+xml' href='http://www.blogger.com/feeds/2402028949282598219/posts/default/3219381661942698072'/><link rel='self' type='application/atom+xml' href='http://www.blogger.com/feeds/2402028949282598219/posts/default/3219381661942698072'/><link rel='alternate' type='text/html' href='http://autotask.blogspot.com/2011/09/autotask-corporation-establishes-uk.html' title='Autotask Corporation Establishes UK Operations'/><author><name>Autotask Corporation</name><uri>http://www.blogger.com/profile/08593694001493124989</uri><email>noreply@blogger.com</email><gd:image rel='http://schemas.google.com/g/2005#thumbnail' width='32' height='32' src='http://2.bp.blogspot.com/_92ygwunPxbw/S0JLhodnDHI/AAAAAAAAAAM/SH_bOXbMxMU/S220/99037-96-20091125055444.jpeg'/></author><thr:total>0</thr:total></entry><entry><id>tag:blogger.com,1999:blog-2402028949282598219.post-8374643373518553322</id><published>2011-09-07T09:22:00.000-04:00</published><updated>2011-09-07T09:22:47.571-04:00</updated><category scheme='http://www.blogger.com/atom/ns#' term='Managed Print'/><category scheme='http://www.blogger.com/atom/ns#' term='integration'/><category scheme='http://www.blogger.com/atom/ns#' term='Len DiCostanzo'/><category scheme='http://www.blogger.com/atom/ns#' term='Business Solutions Magazine'/><category scheme='http://www.blogger.com/atom/ns#' term='Tim Brien'/><category scheme='http://www.blogger.com/atom/ns#' term='Managed Services'/><category scheme='http://www.blogger.com/atom/ns#' term='Webinars'/><category scheme='http://www.blogger.com/atom/ns#' term='James Laszko'/><category scheme='http://www.blogger.com/atom/ns#' term='Autotask'/><category scheme='http://www.blogger.com/atom/ns#' term='OKI'/><category scheme='http://www.blogger.com/atom/ns#' term='Mythos Technology'/><category scheme='http://www.blogger.com/atom/ns#' term='Gennifer Biggs'/><title type='text'>Build Up Your Revenue and Profitability, Not Your Resources and Infrastructure</title><summary type='text'>The most successful technology providers employ a variety of solutions to meet and exceed their clients' needs - and to grow their revenues.

Among the available solutions, how do you create an IT business - one that's efficient, predictable and profitable - while protecting it from competitors and covering each piece of the client technology pie?
It's easier than you think!

Plugging a Managed </summary><link rel='replies' type='application/atom+xml' href='http://autotask.blogspot.com/feeds/8374643373518553322/comments/default' title='Post Comments'/><link rel='replies' type='text/html' href='http://autotask.blogspot.com/2011/09/build-up-your-revenue-and-profitability.html#comment-form' title='0 Comments'/><link rel='edit' type='application/atom+xml' href='http://www.blogger.com/feeds/2402028949282598219/posts/default/8374643373518553322'/><link rel='self' type='application/atom+xml' href='http://www.blogger.com/feeds/2402028949282598219/posts/default/8374643373518553322'/><link rel='alternate' type='text/html' href='http://autotask.blogspot.com/2011/09/build-up-your-revenue-and-profitability.html' title='Build Up Your Revenue and Profitability, Not Your Resources and Infrastructure'/><author><name>Autotask Corporation</name><uri>http://www.blogger.com/profile/08593694001493124989</uri><email>noreply@blogger.com</email><gd:image rel='http://schemas.google.com/g/2005#thumbnail' width='32' height='32' src='http://2.bp.blogspot.com/_92ygwunPxbw/S0JLhodnDHI/AAAAAAAAAAM/SH_bOXbMxMU/S220/99037-96-20091125055444.jpeg'/></author><thr:total>0</thr:total></entry><entry><id>tag:blogger.com,1999:blog-2402028949282598219.post-5117066597467229354</id><published>2011-09-07T09:15:00.001-04:00</published><updated>2011-09-07T09:15:48.646-04:00</updated><category scheme='http://www.blogger.com/atom/ns#' term='integration'/><category scheme='http://www.blogger.com/atom/ns#' term='service delivery'/><category scheme='http://www.blogger.com/atom/ns#' term='Rhonda Hain'/><category scheme='http://www.blogger.com/atom/ns#' term='demo'/><category scheme='http://www.blogger.com/atom/ns#' term='RMM'/><category scheme='http://www.blogger.com/atom/ns#' term='Managed Services'/><category scheme='http://www.blogger.com/atom/ns#' term='Webinars'/><category scheme='http://www.blogger.com/atom/ns#' term='Autotask'/><category scheme='http://www.blogger.com/atom/ns#' term='Ian van Reenen'/><category scheme='http://www.blogger.com/atom/ns#' term='CentraStage'/><title type='text'>Live Demo: Autotask's New Integration with CentraStage RMM</title><summary type='text'>To play successfully in the Managed Services arena, two things are essential: a world-class remote monitoring and management solution (RMM) and an open IT business management platform to automate and streamline everything.

	Fresh from the presses, Autotask is proud to announce its newest integration with UK-based CentraStage!

	Since 2006, CentraStage has offered MSPs full visibility and control</summary><link rel='replies' type='application/atom+xml' href='http://autotask.blogspot.com/feeds/5117066597467229354/comments/default' title='Post Comments'/><link rel='replies' type='text/html' href='http://autotask.blogspot.com/2011/09/live-demo-autotasks-new-integration.html#comment-form' title='0 Comments'/><link rel='edit' type='application/atom+xml' href='http://www.blogger.com/feeds/2402028949282598219/posts/default/5117066597467229354'/><link rel='self' type='application/atom+xml' href='http://www.blogger.com/feeds/2402028949282598219/posts/default/5117066597467229354'/><link rel='alternate' type='text/html' href='http://autotask.blogspot.com/2011/09/live-demo-autotasks-new-integration.html' title='Live Demo: Autotask&apos;s New Integration with CentraStage RMM'/><author><name>Autotask Corporation</name><uri>http://www.blogger.com/profile/08593694001493124989</uri><email>noreply@blogger.com</email><gd:image rel='http://schemas.google.com/g/2005#thumbnail' width='32' height='32' src='http://2.bp.blogspot.com/_92ygwunPxbw/S0JLhodnDHI/AAAAAAAAAAM/SH_bOXbMxMU/S220/99037-96-20091125055444.jpeg'/></author><thr:total>0</thr:total></entry><entry><id>tag:blogger.com,1999:blog-2402028949282598219.post-7986812228088882819</id><published>2011-08-30T10:05:00.000-04:00</published><updated>2011-10-04T10:17:51.602-04:00</updated><category scheme='http://www.blogger.com/atom/ns#' term='Patrick Burns'/><category scheme='http://www.blogger.com/atom/ns#' term='Mark Cattini'/><category scheme='http://www.blogger.com/atom/ns#' term='API'/><category scheme='http://www.blogger.com/atom/ns#' term='Taskfire'/><category scheme='http://www.blogger.com/atom/ns#' term='automation'/><category scheme='http://www.blogger.com/atom/ns#' term='client portal'/><category scheme='http://www.blogger.com/atom/ns#' term='press release'/><category scheme='http://www.blogger.com/atom/ns#' term='Autotask'/><category scheme='http://www.blogger.com/atom/ns#' term='Kevin Donovan'/><category scheme='http://www.blogger.com/atom/ns#' term='multi-browser'/><title type='text'>Major Autotask Release Extends the Power of its Open Platform</title><summary type='text'>Delivers expanded accessibility, workflow automation and service intelligence

 

EAST GREENBUSH - August 30, 2011 - Autotask Corporation, the world’s leading provider of hosted IT business management software, today announced the latest features and functionality that will be available to users around the world later this week.  The release includes significant enhancements to Autotask’s </summary><link rel='replies' type='application/atom+xml' href='http://autotask.blogspot.com/feeds/7986812228088882819/comments/default' title='Post Comments'/><link rel='replies' type='text/html' href='http://autotask.blogspot.com/2011/08/major-autotask-release-extends-power-of.html#comment-form' title='0 Comments'/><link rel='edit' type='application/atom+xml' href='http://www.blogger.com/feeds/2402028949282598219/posts/default/7986812228088882819'/><link rel='self' type='application/atom+xml' href='http://www.blogger.com/feeds/2402028949282598219/posts/default/7986812228088882819'/><link rel='alternate' type='text/html' href='http://autotask.blogspot.com/2011/08/major-autotask-release-extends-power-of.html' title='Major Autotask Release Extends the Power of its Open Platform'/><author><name>Autotask Corporation</name><uri>http://www.blogger.com/profile/08593694001493124989</uri><email>noreply@blogger.com</email><gd:image rel='http://schemas.google.com/g/2005#thumbnail' width='32' height='32' src='http://2.bp.blogspot.com/_92ygwunPxbw/S0JLhodnDHI/AAAAAAAAAAM/SH_bOXbMxMU/S220/99037-96-20091125055444.jpeg'/></author><thr:total>0</thr:total></entry><entry><id>tag:blogger.com,1999:blog-2402028949282598219.post-1515957811175648560</id><published>2011-08-29T09:07:00.000-04:00</published><updated>2011-09-07T09:16:24.327-04:00</updated><category scheme='http://www.blogger.com/atom/ns#' term='CompTIA'/><category scheme='http://www.blogger.com/atom/ns#' term='Len DiCostanzo'/><category scheme='http://www.blogger.com/atom/ns#' term='cloud'/><category scheme='http://www.blogger.com/atom/ns#' term='Dave Sobel'/><category scheme='http://www.blogger.com/atom/ns#' term='marketing'/><category scheme='http://www.blogger.com/atom/ns#' term='Webinars'/><category scheme='http://www.blogger.com/atom/ns#' term='Autotask'/><category scheme='http://www.blogger.com/atom/ns#' term='certification'/><title type='text'>CompTIA Cloud Foundations Workshop &amp; Certification: Module 2 - Marketing</title><summary type='text'>Take advantage of the substantial business opportunities in delivering cloud solutions to customers! Dave Sobel of Evolve Technologies will lead this second module of the Cloud Foundations Workshop, and broaden your understanding of the implications of cloud computing on your marketing strategy. Len DiCostanzo of Autotask Corporation will also be on hand to share how IT business management </summary><link rel='replies' type='application/atom+xml' href='http://autotask.blogspot.com/feeds/1515957811175648560/comments/default' title='Post Comments'/><link rel='replies' type='text/html' href='http://autotask.blogspot.com/2011/08/comptia-cloud-foundations-workshop.html#comment-form' title='0 Comments'/><link rel='edit' type='application/atom+xml' href='http://www.blogger.com/feeds/2402028949282598219/posts/default/1515957811175648560'/><link rel='self' type='application/atom+xml' href='http://www.blogger.com/feeds/2402028949282598219/posts/default/1515957811175648560'/><link rel='alternate' type='text/html' href='http://autotask.blogspot.com/2011/08/comptia-cloud-foundations-workshop.html' title='CompTIA Cloud Foundations Workshop &amp; Certification: Module 2 - Marketing'/><author><name>Autotask Corporation</name><uri>http://www.blogger.com/profile/08593694001493124989</uri><email>noreply@blogger.com</email><gd:image rel='http://schemas.google.com/g/2005#thumbnail' width='32' height='32' src='http://2.bp.blogspot.com/_92ygwunPxbw/S0JLhodnDHI/AAAAAAAAAAM/SH_bOXbMxMU/S220/99037-96-20091125055444.jpeg'/></author><thr:total>0</thr:total></entry><entry><id>tag:blogger.com,1999:blog-2402028949282598219.post-5354384316157610368</id><published>2011-08-16T16:55:00.000-04:00</published><updated>2011-09-07T09:16:24.349-04:00</updated><category scheme='http://www.blogger.com/atom/ns#' term='PerformanceIT'/><category scheme='http://www.blogger.com/atom/ns#' term='Win Pham'/><category scheme='http://www.blogger.com/atom/ns#' term='network assessment'/><category scheme='http://www.blogger.com/atom/ns#' term='marketing'/><category scheme='http://www.blogger.com/atom/ns#' term='Rich Akullian'/><category scheme='http://www.blogger.com/atom/ns#' term='Webinars'/><category scheme='http://www.blogger.com/atom/ns#' term='Autotask'/><category scheme='http://www.blogger.com/atom/ns#' term='sales'/><title type='text'>The Killer Sales Offer for IT Services: A Proven Way to Win New Business</title><summary type='text'> What makes an offer so good and compelling that your prospect can’t say no to  a meeting? And what kind of offer can you deliver that will have your new  prospects and customers chomping at the bit to sign up for new services?

Please join us for an important marketing webinar just for IT service  providers on Thursday, August 18 at 1 PM ET. During the  webinar, you'll learnhow marketing offers </summary><link rel='replies' type='application/atom+xml' href='http://autotask.blogspot.com/feeds/5354384316157610368/comments/default' title='Post Comments'/><link rel='replies' type='text/html' href='http://autotask.blogspot.com/2011/08/killer-sales-offer-for-it-services.html#comment-form' title='0 Comments'/><link rel='edit' type='application/atom+xml' href='http://www.blogger.com/feeds/2402028949282598219/posts/default/5354384316157610368'/><link rel='self' type='application/atom+xml' href='http://www.blogger.com/feeds/2402028949282598219/posts/default/5354384316157610368'/><link rel='alternate' type='text/html' href='http://autotask.blogspot.com/2011/08/killer-sales-offer-for-it-services.html' title='The Killer Sales Offer for IT Services: A Proven Way to Win New Business'/><author><name>Autotask Corporation</name><uri>http://www.blogger.com/profile/08593694001493124989</uri><email>noreply@blogger.com</email><gd:image rel='http://schemas.google.com/g/2005#thumbnail' width='32' height='32' src='http://2.bp.blogspot.com/_92ygwunPxbw/S0JLhodnDHI/AAAAAAAAAAM/SH_bOXbMxMU/S220/99037-96-20091125055444.jpeg'/></author><thr:total>0</thr:total></entry><entry><id>tag:blogger.com,1999:blog-2402028949282598219.post-1586713678374030847</id><published>2011-08-16T16:51:00.000-04:00</published><updated>2011-09-07T09:16:24.335-04:00</updated><category scheme='http://www.blogger.com/atom/ns#' term='Steve Noel'/><category scheme='http://www.blogger.com/atom/ns#' term='Quest Software'/><category scheme='http://www.blogger.com/atom/ns#' term='integration'/><category scheme='http://www.blogger.com/atom/ns#' term='CompTIA'/><category scheme='http://www.blogger.com/atom/ns#' term='Mike Byrne'/><category scheme='http://www.blogger.com/atom/ns#' term='Alexander Petras'/><category scheme='http://www.blogger.com/atom/ns#' term='RMM'/><category scheme='http://www.blogger.com/atom/ns#' term='Managed Services'/><category scheme='http://www.blogger.com/atom/ns#' term='Webinars'/><category scheme='http://www.blogger.com/atom/ns#' term='Autotask'/><category scheme='http://www.blogger.com/atom/ns#' term='MyManagedTech'/><category scheme='http://www.blogger.com/atom/ns#' term='PacketTrap'/><title type='text'>Build Your Business Management Capabilities: Add PacketTrap 6.0 to Your Toolset</title><summary type='text'> At CompTIA Breakaway, Autotask won the coveted 'Best Software' award - notably for providing an open and  robust business management platform that integrates with the tools you use to  deliver and manage your products and services - including remote monitoring and  management (RMM) tools.
Autotask is proud to announce a powerful new integration - with Quest  Software's PacketTrap MSP 6.0!

</summary><link rel='replies' type='application/atom+xml' href='http://autotask.blogspot.com/feeds/1586713678374030847/comments/default' title='Post Comments'/><link rel='replies' type='text/html' href='http://autotask.blogspot.com/2011/08/build-your-business-management.html#comment-form' title='0 Comments'/><link rel='edit' type='application/atom+xml' href='http://www.blogger.com/feeds/2402028949282598219/posts/default/1586713678374030847'/><link rel='self' type='application/atom+xml' href='http://www.blogger.com/feeds/2402028949282598219/posts/default/1586713678374030847'/><link rel='alternate' type='text/html' href='http://autotask.blogspot.com/2011/08/build-your-business-management.html' title='Build Your Business Management Capabilities: Add PacketTrap 6.0 to Your Toolset'/><author><name>Autotask Corporation</name><uri>http://www.blogger.com/profile/08593694001493124989</uri><email>noreply@blogger.com</email><gd:image rel='http://schemas.google.com/g/2005#thumbnail' width='32' height='32' src='http://2.bp.blogspot.com/_92ygwunPxbw/S0JLhodnDHI/AAAAAAAAAAM/SH_bOXbMxMU/S220/99037-96-20091125055444.jpeg'/></author><thr:total>0</thr:total></entry><entry><id>tag:blogger.com,1999:blog-2402028949282598219.post-6824504629122668700</id><published>2011-08-16T16:42:00.000-04:00</published><updated>2011-09-07T09:16:24.362-04:00</updated><category scheme='http://www.blogger.com/atom/ns#' term='Steve Noel'/><category scheme='http://www.blogger.com/atom/ns#' term='Mike Cooch'/><category scheme='http://www.blogger.com/atom/ns#' term='Kutenda'/><category scheme='http://www.blogger.com/atom/ns#' term='marketing'/><category scheme='http://www.blogger.com/atom/ns#' term='Managed Services'/><category scheme='http://www.blogger.com/atom/ns#' term='Webinars'/><category scheme='http://www.blogger.com/atom/ns#' term='Autotask'/><category scheme='http://www.blogger.com/atom/ns#' term='sales'/><title type='text'>9 Essential Skills Every MSP Needs to Close More Deals</title><summary type='text'> Why do some VARs and MSPs outsell the industry average many times over? What do they do that lets them enjoy greater business stability, bigger profits, and better lifestyles than their competitors? On Tuesday, August 30 at 1 PM US ET, join Kutenda CEO Mike Cooch and Autotask Technical Product Manager Steve Noel and learn what only a small number of highly successful businesses understand:The #1</summary><link rel='replies' type='application/atom+xml' href='http://autotask.blogspot.com/feeds/6824504629122668700/comments/default' title='Post Comments'/><link rel='replies' type='text/html' href='http://autotask.blogspot.com/2011/08/9-essential-skills-every-msp-needs-to.html#comment-form' title='0 Comments'/><link rel='edit' type='application/atom+xml' href='http://www.blogger.com/feeds/2402028949282598219/posts/default/6824504629122668700'/><link rel='self' type='application/atom+xml' href='http://www.blogger.com/feeds/2402028949282598219/posts/default/6824504629122668700'/><link rel='alternate' type='text/html' href='http://autotask.blogspot.com/2011/08/9-essential-skills-every-msp-needs-to.html' title='9 Essential Skills Every MSP Needs to Close More Deals'/><author><name>Autotask Corporation</name><uri>http://www.blogger.com/profile/08593694001493124989</uri><email>noreply@blogger.com</email><gd:image rel='http://schemas.google.com/g/2005#thumbnail' width='32' height='32' src='http://2.bp.blogspot.com/_92ygwunPxbw/S0JLhodnDHI/AAAAAAAAAAM/SH_bOXbMxMU/S220/99037-96-20091125055444.jpeg'/></author><thr:total>0</thr:total></entry><entry><id>tag:blogger.com,1999:blog-2402028949282598219.post-1756277928275908992</id><published>2011-08-16T16:39:00.000-04:00</published><updated>2011-09-07T09:16:24.343-04:00</updated><category scheme='http://www.blogger.com/atom/ns#' term='Steve Noel'/><category scheme='http://www.blogger.com/atom/ns#' term='Len DiCostanzo'/><category scheme='http://www.blogger.com/atom/ns#' term='marketing'/><category scheme='http://www.blogger.com/atom/ns#' term='Managed Services'/><category scheme='http://www.blogger.com/atom/ns#' term='Webinars'/><category scheme='http://www.blogger.com/atom/ns#' term='Autotask'/><category scheme='http://www.blogger.com/atom/ns#' term='Erick Simpson'/><category scheme='http://www.blogger.com/atom/ns#' term='MSP University'/><title type='text'>How to Succeed with Managed Services: Part 5 - Marketing Managed Services</title><summary type='text'> Autotask Academy and MSP University have teamed up to create an 8-part  webinar series to help you build and improve your Managed Services practice and  your success!

Each month, Autotask's Len DiCostanzo and Steve Noel  and MSPU's Erick Simpson will cover a topic central to  developing your Managed Services practice and adding recurring revenue to your  bottom line.

Part 5 - Marketing Managed</summary><link rel='replies' type='application/atom+xml' href='http://autotask.blogspot.com/feeds/1756277928275908992/comments/default' title='Post Comments'/><link rel='replies' type='text/html' href='http://autotask.blogspot.com/2011/08/how-to-succeed-with-managed-services.html#comment-form' title='0 Comments'/><link rel='edit' type='application/atom+xml' href='http://www.blogger.com/feeds/2402028949282598219/posts/default/1756277928275908992'/><link rel='self' type='application/atom+xml' href='http://www.blogger.com/feeds/2402028949282598219/posts/default/1756277928275908992'/><link rel='alternate' type='text/html' href='http://autotask.blogspot.com/2011/08/how-to-succeed-with-managed-services.html' title='How to Succeed with Managed Services: Part 5 - Marketing Managed Services'/><author><name>Autotask Corporation</name><uri>http://www.blogger.com/profile/08593694001493124989</uri><email>noreply@blogger.com</email><gd:image rel='http://schemas.google.com/g/2005#thumbnail' width='32' height='32' src='http://2.bp.blogspot.com/_92ygwunPxbw/S0JLhodnDHI/AAAAAAAAAAM/SH_bOXbMxMU/S220/99037-96-20091125055444.jpeg'/></author><thr:total>0</thr:total></entry><entry><id>tag:blogger.com,1999:blog-2402028949282598219.post-448599490486399719</id><published>2011-08-16T16:35:00.000-04:00</published><updated>2011-08-16T16:35:37.438-04:00</updated><category scheme='http://www.blogger.com/atom/ns#' term='Jay McBain'/><category scheme='http://www.blogger.com/atom/ns#' term='RMM'/><category scheme='http://www.blogger.com/atom/ns#' term='Managed Services'/><category scheme='http://www.blogger.com/atom/ns#' term='Autotask'/><title type='text'>BYOD and BYOA – The Consumerization of Business IT is Happening. Now.</title><summary type='text'>By: Jay McBain, Senior Vice President of Strategy and Community
If you haven’t been following the debate on BYOD – Bring Your Own Device – you soon will.  The debate was inspired by the proliferation of $300 Netbooks 4 years ago and Managed Service Providers were successful, for the most part, in keeping these consumer devices off the corporate network due to lack of security, manageability as </summary><link rel='replies' type='application/atom+xml' href='http://autotask.blogspot.com/feeds/448599490486399719/comments/default' title='Post Comments'/><link rel='replies' type='text/html' href='http://autotask.blogspot.com/2011/08/byod-and-byoa-consumerization-of.html#comment-form' title='0 Comments'/><link rel='edit' type='application/atom+xml' href='http://www.blogger.com/feeds/2402028949282598219/posts/default/448599490486399719'/><link rel='self' type='application/atom+xml' href='http://www.blogger.com/feeds/2402028949282598219/posts/default/448599490486399719'/><link rel='alternate' type='text/html' href='http://autotask.blogspot.com/2011/08/byod-and-byoa-consumerization-of.html' title='BYOD and BYOA – The Consumerization of Business IT is Happening. Now.'/><author><name>Autotask Corporation</name><uri>http://www.blogger.com/profile/08593694001493124989</uri><email>noreply@blogger.com</email><gd:image rel='http://schemas.google.com/g/2005#thumbnail' width='32' height='32' src='http://2.bp.blogspot.com/_92ygwunPxbw/S0JLhodnDHI/AAAAAAAAAAM/SH_bOXbMxMU/S220/99037-96-20091125055444.jpeg'/></author><thr:total>0</thr:total></entry><entry><id>tag:blogger.com,1999:blog-2402028949282598219.post-4038878922979205453</id><published>2011-08-04T21:09:00.000-04:00</published><updated>2011-08-04T21:09:26.571-04:00</updated><category scheme='http://www.blogger.com/atom/ns#' term='Jay McBain'/><category scheme='http://www.blogger.com/atom/ns#' term='MVPs'/><category scheme='http://www.blogger.com/atom/ns#' term='2011 Autotask Community Live REWIND'/><category scheme='http://www.blogger.com/atom/ns#' term='Autotask'/><category scheme='http://www.blogger.com/atom/ns#' term='User Groups'/><category scheme='http://www.blogger.com/atom/ns#' term='Community'/><category scheme='http://www.blogger.com/atom/ns#' term='Boot Camp'/><title type='text'>Autotask Takes the Show on the Road – 15-city “Community On Tour” Launches this September!</title><summary type='text'>By: Jay McBain, Senior Vice President of Strategy and Community

One of the most common requests by the 700 attendees at Autotask Community Live! 2011 was to be able to engage Autotask more than once a year. Several people commented that they wished their entire staff was in Miami to learn more about the solution and interact with peers in the industry.

The feedback received in our post-event </summary><link rel='replies' type='application/atom+xml' href='http://autotask.blogspot.com/feeds/4038878922979205453/comments/default' title='Post Comments'/><link rel='replies' type='text/html' href='http://autotask.blogspot.com/2011/08/autotask-takes-show-on-road-15-city.html#comment-form' title='0 Comments'/><link rel='edit' type='application/atom+xml' href='http://www.blogger.com/feeds/2402028949282598219/posts/default/4038878922979205453'/><link rel='self' type='application/atom+xml' href='http://www.blogger.com/feeds/2402028949282598219/posts/default/4038878922979205453'/><link rel='alternate' type='text/html' href='http://autotask.blogspot.com/2011/08/autotask-takes-show-on-road-15-city.html' title='Autotask Takes the Show on the Road – 15-city “Community On Tour” Launches this September!'/><author><name>Autotask Corporation</name><uri>http://www.blogger.com/profile/08593694001493124989</uri><email>noreply@blogger.com</email><gd:image rel='http://schemas.google.com/g/2005#thumbnail' width='32' height='32' src='http://2.bp.blogspot.com/_92ygwunPxbw/S0JLhodnDHI/AAAAAAAAAAM/SH_bOXbMxMU/S220/99037-96-20091125055444.jpeg'/></author><thr:total>0</thr:total></entry><entry><id>tag:blogger.com,1999:blog-2402028949282598219.post-5400689530946868575</id><published>2011-07-28T16:33:00.000-04:00</published><updated>2011-09-07T09:16:24.355-04:00</updated><category scheme='http://www.blogger.com/atom/ns#' term='Steve Noel'/><category scheme='http://www.blogger.com/atom/ns#' term='Len DiCostanzo'/><category scheme='http://www.blogger.com/atom/ns#' term='Managed Services'/><category scheme='http://www.blogger.com/atom/ns#' term='Webinars'/><category scheme='http://www.blogger.com/atom/ns#' term='Autotask'/><category scheme='http://www.blogger.com/atom/ns#' term='SLAs'/><category scheme='http://www.blogger.com/atom/ns#' term='Erick Simpson'/><category scheme='http://www.blogger.com/atom/ns#' term='MSP University'/><title type='text'>How to Succeed with Managed Services: Part 4 - Managed Services Agreements</title><summary type='text'> 
Autotask Academy and MSP University have teamed up to create an 8-part  webinar series to help you build and improve your Managed Services practice and  your success!


Each month, Autotask's Len DiCostanzo and Steve Noel  and MSPU's Erick Simpson will cover a topic central to  developing your Managed Services practice and adding recurring revenue to your  bottom line.

Part 4 - Managed </summary><link rel='replies' type='application/atom+xml' href='http://autotask.blogspot.com/feeds/5400689530946868575/comments/default' title='Post Comments'/><link rel='replies' type='text/html' href='http://autotask.blogspot.com/2011/07/how-to-succeed-with-managed-services.html#comment-form' title='0 Comments'/><link rel='edit' type='application/atom+xml' href='http://www.blogger.com/feeds/2402028949282598219/posts/default/5400689530946868575'/><link rel='self' type='application/atom+xml' href='http://www.blogger.com/feeds/2402028949282598219/posts/default/5400689530946868575'/><link rel='alternate' type='text/html' href='http://autotask.blogspot.com/2011/07/how-to-succeed-with-managed-services.html' title='How to Succeed with Managed Services: Part 4 - Managed Services Agreements'/><author><name>Autotask Corporation</name><uri>http://www.blogger.com/profile/08593694001493124989</uri><email>noreply@blogger.com</email><gd:image rel='http://schemas.google.com/g/2005#thumbnail' width='32' height='32' src='http://2.bp.blogspot.com/_92ygwunPxbw/S0JLhodnDHI/AAAAAAAAAAM/SH_bOXbMxMU/S220/99037-96-20091125055444.jpeg'/></author><thr:total>0</thr:total></entry><entry><id>tag:blogger.com,1999:blog-2402028949282598219.post-3232082861855229691</id><published>2011-07-28T16:31:00.000-04:00</published><updated>2011-07-28T16:31:30.298-04:00</updated><category scheme='http://www.blogger.com/atom/ns#' term='CompTIA'/><category scheme='http://www.blogger.com/atom/ns#' term='Len DiCostanzo'/><category scheme='http://www.blogger.com/atom/ns#' term='cloud'/><category scheme='http://www.blogger.com/atom/ns#' term='Dave Sobel'/><category scheme='http://www.blogger.com/atom/ns#' term='2011 Autotask Community Live REWIND'/><category scheme='http://www.blogger.com/atom/ns#' term='Webinars'/><category scheme='http://www.blogger.com/atom/ns#' term='Autotask'/><category scheme='http://www.blogger.com/atom/ns#' term='certification'/><title type='text'>CompTIA Cloud Foundations Workshop &amp; Certification - Module 1 - Executive Overview</title><summary type='text'> At Autotask Community  Live, CompTIA debuted its Cloud Foundations Workshop and Certification Program.  It was so well received that we've teamed up with CompTIA to bring you the first  of the five modules in a convenient, two-part webinar format.

Take advantage of the  substantial business opportunities in delivering cloud solutions to  customers!

Dave  Sobel of Evolve Technologies will lead </summary><link rel='replies' type='application/atom+xml' href='http://autotask.blogspot.com/feeds/3232082861855229691/comments/default' title='Post Comments'/><link rel='replies' type='text/html' href='http://autotask.blogspot.com/2011/07/comptia-cloud-foundations-workshop.html#comment-form' title='0 Comments'/><link rel='edit' type='application/atom+xml' href='http://www.blogger.com/feeds/2402028949282598219/posts/default/3232082861855229691'/><link rel='self' type='application/atom+xml' href='http://www.blogger.com/feeds/2402028949282598219/posts/default/3232082861855229691'/><link rel='alternate' type='text/html' href='http://autotask.blogspot.com/2011/07/comptia-cloud-foundations-workshop.html' title='CompTIA Cloud Foundations Workshop &amp; Certification - Module 1 - Executive Overview'/><author><name>Autotask Corporation</name><uri>http://www.blogger.com/profile/08593694001493124989</uri><email>noreply@blogger.com</email><gd:image rel='http://schemas.google.com/g/2005#thumbnail' width='32' height='32' src='http://2.bp.blogspot.com/_92ygwunPxbw/S0JLhodnDHI/AAAAAAAAAAM/SH_bOXbMxMU/S220/99037-96-20091125055444.jpeg'/></author><thr:total>0</thr:total></entry><entry><id>tag:blogger.com,1999:blog-2402028949282598219.post-8542525702756837004</id><published>2011-07-28T16:28:00.000-04:00</published><updated>2011-07-28T16:28:48.943-04:00</updated><category scheme='http://www.blogger.com/atom/ns#' term='profitability'/><category scheme='http://www.blogger.com/atom/ns#' term='helpdesk'/><category scheme='http://www.blogger.com/atom/ns#' term='Steve Noel'/><category scheme='http://www.blogger.com/atom/ns#' term='Dan Goldstein'/><category scheme='http://www.blogger.com/atom/ns#' term='Webinars'/><category scheme='http://www.blogger.com/atom/ns#' term='scalability'/><category scheme='http://www.blogger.com/atom/ns#' term='Autotask'/><category scheme='http://www.blogger.com/atom/ns#' term='GMS Live Expert'/><category scheme='http://www.blogger.com/atom/ns#' term='NOC'/><title type='text'>NOC, NOC. Who's there? More profits and scalability!</title><summary type='text'> Are you looking to drive growth in your business, but feel hesitant to invest  in the necessary resources to get going? Perhaps the global economic outlook is  holding you back from taking the risk to reach for success...

Instant scalability - and higher profits - don't have to require you to beef  up your staffing levels so you can take on more clients. Instead, outsource your  helpdesk and </summary><link rel='replies' type='application/atom+xml' href='http://autotask.blogspot.com/feeds/8542525702756837004/comments/default' title='Post Comments'/><link rel='replies' type='text/html' href='http://autotask.blogspot.com/2011/07/noc-noc-whos-there-more-profits-and.html#comment-form' title='0 Comments'/><link rel='edit' type='application/atom+xml' href='http://www.blogger.com/feeds/2402028949282598219/posts/default/8542525702756837004'/><link rel='self' type='application/atom+xml' href='http://www.blogger.com/feeds/2402028949282598219/posts/default/8542525702756837004'/><link rel='alternate' type='text/html' href='http://autotask.blogspot.com/2011/07/noc-noc-whos-there-more-profits-and.html' title='NOC, NOC. Who&apos;s there? More profits and scalability!'/><author><name>Autotask Corporation</name><uri>http://www.blogger.com/profile/08593694001493124989</uri><email>noreply@blogger.com</email><gd:image rel='http://schemas.google.com/g/2005#thumbnail' width='32' height='32' src='http://2.bp.blogspot.com/_92ygwunPxbw/S0JLhodnDHI/AAAAAAAAAAM/SH_bOXbMxMU/S220/99037-96-20091125055444.jpeg'/></author><thr:total>0</thr:total></entry><entry><id>tag:blogger.com,1999:blog-2402028949282598219.post-8837092049785717687</id><published>2011-07-13T18:21:00.000-04:00</published><updated>2011-07-13T18:21:05.359-04:00</updated><category scheme='http://www.blogger.com/atom/ns#' term='profitability'/><category scheme='http://www.blogger.com/atom/ns#' term='benchmarking'/><category scheme='http://www.blogger.com/atom/ns#' term='Len DiCostanzo'/><category scheme='http://www.blogger.com/atom/ns#' term='ITIL'/><category scheme='http://www.blogger.com/atom/ns#' term='surveys'/><category scheme='http://www.blogger.com/atom/ns#' term='Webinars'/><category scheme='http://www.blogger.com/atom/ns#' term='Autotask'/><category scheme='http://www.blogger.com/atom/ns#' term='revenue'/><title type='text'>Insider's Secret to Boosting Revenue &amp; Profitability: Surveys &amp; Benchmarking</title><summary type='text'>Most service providers believe they’re doing a good job for their clients…  until the clients stop doing business with them.

If you’ve ever been blind-sided by a long-term customer leaving you for a  competitor, or had a promising new account mysteriously drift away after just  one or two engagements, you can't miss this webinar on how implementing a simple  survey program can help you prevent </summary><link rel='replies' type='application/atom+xml' href='http://autotask.blogspot.com/feeds/8837092049785717687/comments/default' title='Post Comments'/><link rel='replies' type='text/html' href='http://autotask.blogspot.com/2011/07/insiders-secret-to-boosting-revenue.html#comment-form' title='0 Comments'/><link rel='edit' type='application/atom+xml' href='http://www.blogger.com/feeds/2402028949282598219/posts/default/8837092049785717687'/><link rel='self' type='application/atom+xml' href='http://www.blogger.com/feeds/2402028949282598219/posts/default/8837092049785717687'/><link rel='alternate' type='text/html' href='http://autotask.blogspot.com/2011/07/insiders-secret-to-boosting-revenue.html' title='Insider&apos;s Secret to Boosting Revenue &amp; Profitability: Surveys &amp; Benchmarking'/><author><name>Autotask Corporation</name><uri>http://www.blogger.com/profile/08593694001493124989</uri><email>noreply@blogger.com</email><gd:image rel='http://schemas.google.com/g/2005#thumbnail' width='32' height='32' src='http://2.bp.blogspot.com/_92ygwunPxbw/S0JLhodnDHI/AAAAAAAAAAM/SH_bOXbMxMU/S220/99037-96-20091125055444.jpeg'/></author><thr:total>0</thr:total></entry><entry><id>tag:blogger.com,1999:blog-2402028949282598219.post-7929537112039016701</id><published>2011-07-13T16:39:00.000-04:00</published><updated>2011-07-13T16:39:18.519-04:00</updated><category scheme='http://www.blogger.com/atom/ns#' term='profitability'/><category scheme='http://www.blogger.com/atom/ns#' term='IT services'/><category scheme='http://www.blogger.com/atom/ns#' term='Len DiCostanzo'/><category scheme='http://www.blogger.com/atom/ns#' term='pricing'/><category scheme='http://www.blogger.com/atom/ns#' term='automation'/><category scheme='http://www.blogger.com/atom/ns#' term='Managed Services'/><category scheme='http://www.blogger.com/atom/ns#' term='Webinars'/><category scheme='http://www.blogger.com/atom/ns#' term='Autotask'/><category scheme='http://www.blogger.com/atom/ns#' term='SLAs'/><title type='text'>Pricing for Profits: A Guide for MSPs &amp; IT Service Providers</title><summary type='text'>  Nothing's trickier than coming up with the right pricing for IT services.

Price yourself too high, and your prospects and customers will balk... price  your services too low and you'll leave money on the table - or worse, lose  money.

If you are looking for actionable advice that you can walk away with to  increase profits on the services you already sell, please register now for this  </summary><link rel='replies' type='application/atom+xml' href='http://autotask.blogspot.com/feeds/7929537112039016701/comments/default' title='Post Comments'/><link rel='replies' type='text/html' href='http://autotask.blogspot.com/2011/07/pricing-for-profits-guide-for-msps-it.html#comment-form' title='0 Comments'/><link rel='edit' type='application/atom+xml' href='http://www.blogger.com/feeds/2402028949282598219/posts/default/7929537112039016701'/><link rel='self' type='application/atom+xml' href='http://www.blogger.com/feeds/2402028949282598219/posts/default/7929537112039016701'/><link rel='alternate' type='text/html' href='http://autotask.blogspot.com/2011/07/pricing-for-profits-guide-for-msps-it.html' title='Pricing for Profits: A Guide for MSPs &amp; IT Service Providers'/><author><name>Autotask Corporation</name><uri>http://www.blogger.com/profile/08593694001493124989</uri><email>noreply@blogger.com</email><gd:image rel='http://schemas.google.com/g/2005#thumbnail' width='32' height='32' src='http://2.bp.blogspot.com/_92ygwunPxbw/S0JLhodnDHI/AAAAAAAAAAM/SH_bOXbMxMU/S220/99037-96-20091125055444.jpeg'/></author><thr:total>0</thr:total></entry><entry><id>tag:blogger.com,1999:blog-2402028949282598219.post-620219742245349502</id><published>2011-07-11T10:16:00.000-04:00</published><updated>2011-07-11T10:16:50.331-04:00</updated><category scheme='http://www.blogger.com/atom/ns#' term='Jay McBain'/><category scheme='http://www.blogger.com/atom/ns#' term='Advanced Microcomputing Concepts'/><category scheme='http://www.blogger.com/atom/ns#' term='employees'/><category scheme='http://www.blogger.com/atom/ns#' term='Webinars'/><category scheme='http://www.blogger.com/atom/ns#' term='Autotask'/><category scheme='http://www.blogger.com/atom/ns#' term='Anthony Chiappetta'/><category scheme='http://www.blogger.com/atom/ns#' term='staffing'/><title type='text'>Motivate Your Technicians to Stop Wasting Time...and Start Capturing It.</title><summary type='text'> The goal of many IT  solutions providers is to employ multiple technicians who are constantly busy  working on clients' tickets and projects. 

But with multiple  techs comes a common problem facing IT business managers: techs who don't  consistently enter tickets, notes, and time entries. Not only are they wasting  time at the end of the week trying to recall work completed to fill in their  </summary><link rel='replies' type='application/atom+xml' href='http://autotask.blogspot.com/feeds/620219742245349502/comments/default' title='Post Comments'/><link rel='replies' type='text/html' href='http://autotask.blogspot.com/2011/07/motivate-your-technicians-to-stop.html#comment-form' title='0 Comments'/><link rel='edit' type='application/atom+xml' href='http://www.blogger.com/feeds/2402028949282598219/posts/default/620219742245349502'/><link rel='self' type='application/atom+xml' href='http://www.blogger.com/feeds/2402028949282598219/posts/default/620219742245349502'/><link rel='alternate' type='text/html' href='http://autotask.blogspot.com/2011/07/motivate-your-technicians-to-stop.html' title='Motivate Your Technicians to Stop Wasting Time...and Start Capturing It.'/><author><name>Autotask Corporation</name><uri>http://www.blogger.com/profile/08593694001493124989</uri><email>noreply@blogger.com</email><gd:image rel='http://schemas.google.com/g/2005#thumbnail' width='32' height='32' src='http://2.bp.blogspot.com/_92ygwunPxbw/S0JLhodnDHI/AAAAAAAAAAM/SH_bOXbMxMU/S220/99037-96-20091125055444.jpeg'/></author><thr:total>0</thr:total></entry><entry><id>tag:blogger.com,1999:blog-2402028949282598219.post-5229211487688596816</id><published>2011-07-11T10:12:00.000-04:00</published><updated>2011-07-11T10:12:38.660-04:00</updated><category scheme='http://www.blogger.com/atom/ns#' term='Steve Noel'/><category scheme='http://www.blogger.com/atom/ns#' term='integration'/><category scheme='http://www.blogger.com/atom/ns#' term='Matt Kowalski'/><category scheme='http://www.blogger.com/atom/ns#' term='Intronis'/><category scheme='http://www.blogger.com/atom/ns#' term='Webinars'/><category scheme='http://www.blogger.com/atom/ns#' term='Autotask'/><category scheme='http://www.blogger.com/atom/ns#' term='Ted Roller'/><category scheme='http://www.blogger.com/atom/ns#' term='BDR'/><title type='text'>Efficiently Manage Your Online Backup Services In One Place</title><summary type='text'> Are you frustrated with using multiple tools to track and bill the backup and  disaster recovery services (BDR) you provide? Are you wasting time manually  creating tickets and escalating backup-related issues after receiving  notification emails?

If so, this is a webinar you won't want to miss!

To efficiently run their businesses, MSPs and VARs rely heavily on a central  IT business </summary><link rel='replies' type='application/atom+xml' href='http://autotask.blogspot.com/feeds/5229211487688596816/comments/default' title='Post Comments'/><link rel='replies' type='text/html' href='http://autotask.blogspot.com/2011/07/efficiently-manage-your-online-backup.html#comment-form' title='0 Comments'/><link rel='edit' type='application/atom+xml' href='http://www.blogger.com/feeds/2402028949282598219/posts/default/5229211487688596816'/><link rel='self' type='application/atom+xml' href='http://www.blogger.com/feeds/2402028949282598219/posts/default/5229211487688596816'/><link rel='alternate' type='text/html' href='http://autotask.blogspot.com/2011/07/efficiently-manage-your-online-backup.html' title='Efficiently Manage Your Online Backup Services In One Place'/><author><name>Autotask Corporation</name><uri>http://www.blogger.com/profile/08593694001493124989</uri><email>noreply@blogger.com</email><gd:image rel='http://schemas.google.com/g/2005#thumbnail' width='32' height='32' src='http://2.bp.blogspot.com/_92ygwunPxbw/S0JLhodnDHI/AAAAAAAAAAM/SH_bOXbMxMU/S220/99037-96-20091125055444.jpeg'/></author><thr:total>0</thr:total></entry><entry><id>tag:blogger.com,1999:blog-2402028949282598219.post-8724888483219289867</id><published>2011-07-05T09:59:00.001-04:00</published><updated>2011-07-05T11:13:34.738-04:00</updated><category scheme='http://www.blogger.com/atom/ns#' term='profitability'/><category scheme='http://www.blogger.com/atom/ns#' term='Managed Print'/><category scheme='http://www.blogger.com/atom/ns#' term='Len DiCostanzo'/><category scheme='http://www.blogger.com/atom/ns#' term='Tim Brien'/><category scheme='http://www.blogger.com/atom/ns#' term='Webinars'/><category scheme='http://www.blogger.com/atom/ns#' term='James Laszko'/><category scheme='http://www.blogger.com/atom/ns#' term='Autotask'/><category scheme='http://www.blogger.com/atom/ns#' term='OKI'/><title type='text'>MSP Tells All: Adding Managed Print Causes Profit Surge</title><summary type='text'> At this year's  Autotask Community Live worldwide customer conference, Oki Data created quite  the buzz around the topic of Managed Print. Now, the secret is out - and we've  found one MSP who is willing to share his valuable learnings since including  Managed Print in his portfolio of offerings. 

Please join us  Wednesday, July 13 at 1 PM US ET, when James Laszko, Chief  Technology Officer of </summary><link rel='replies' type='application/atom+xml' href='http://autotask.blogspot.com/feeds/8724888483219289867/comments/default' title='Post Comments'/><link rel='replies' type='text/html' href='http://autotask.blogspot.com/2011/07/msp-tells-all-adding-managed-print.html#comment-form' title='0 Comments'/><link rel='edit' type='application/atom+xml' href='http://www.blogger.com/feeds/2402028949282598219/posts/default/8724888483219289867'/><link rel='self' type='application/atom+xml' href='http://www.blogger.com/feeds/2402028949282598219/posts/default/8724888483219289867'/><link rel='alternate' type='text/html' href='http://autotask.blogspot.com/2011/07/msp-tells-all-adding-managed-print.html' title='MSP Tells All: Adding Managed Print Causes Profit Surge'/><author><name>Autotask Corporation</name><uri>http://www.blogger.com/profile/08593694001493124989</uri><email>noreply@blogger.com</email><gd:image rel='http://schemas.google.com/g/2005#thumbnail' width='32' height='32' src='http://2.bp.blogspot.com/_92ygwunPxbw/S0JLhodnDHI/AAAAAAAAAAM/SH_bOXbMxMU/S220/99037-96-20091125055444.jpeg'/></author><thr:total>0</thr:total></entry><entry><id>tag:blogger.com,1999:blog-2402028949282598219.post-5314798152434539473</id><published>2011-06-28T17:15:00.001-04:00</published><updated>2011-07-05T11:11:11.655-04:00</updated><category scheme='http://www.blogger.com/atom/ns#' term='profitability'/><category scheme='http://www.blogger.com/atom/ns#' term='Cloud Services'/><category scheme='http://www.blogger.com/atom/ns#' term='Steve Noel'/><category scheme='http://www.blogger.com/atom/ns#' term='integration'/><category scheme='http://www.blogger.com/atom/ns#' term='Rackspace'/><category scheme='http://www.blogger.com/atom/ns#' term='Earle Humphreys'/><category scheme='http://www.blogger.com/atom/ns#' term='Webinars'/><category scheme='http://www.blogger.com/atom/ns#' term='Steve Simpson'/><category scheme='http://www.blogger.com/atom/ns#' term='Autotask'/><category scheme='http://www.blogger.com/atom/ns#' term='Cloud Services Depot'/><category scheme='http://www.blogger.com/atom/ns#' term='revenue'/><title type='text'>Upsell Your Clients with Cloud Services - The Easy Way!</title><summary type='text'> To increase revenue  and profitability in your IT business, you can upsell clients on new offerings  that make their technology faster, easier, and safer. 

One option is to  deploy a new cloud services solution, but without a connection to your other  business you end up with another silo of contact and billing information to  manage.

Enter Cloud  Integration Services, a brand-new connector </summary><link rel='replies' type='application/atom+xml' href='http://autotask.blogspot.com/feeds/5314798152434539473/comments/default' title='Post Comments'/><link rel='replies' type='text/html' href='http://autotask.blogspot.com/2011/06/upsell-your-clients-with-cloud-services.html#comment-form' title='0 Comments'/><link rel='edit' type='application/atom+xml' href='http://www.blogger.com/feeds/2402028949282598219/posts/default/5314798152434539473'/><link rel='self' type='application/atom+xml' href='http://www.blogger.com/feeds/2402028949282598219/posts/default/5314798152434539473'/><link rel='alternate' type='text/html' href='http://autotask.blogspot.com/2011/06/upsell-your-clients-with-cloud-services.html' title='Upsell Your Clients with Cloud Services - The Easy Way!'/><author><name>Autotask Corporation</name><uri>http://www.blogger.com/profile/08593694001493124989</uri><email>noreply@blogger.com</email><gd:image rel='http://schemas.google.com/g/2005#thumbnail' width='32' height='32' src='http://2.bp.blogspot.com/_92ygwunPxbw/S0JLhodnDHI/AAAAAAAAAAM/SH_bOXbMxMU/S220/99037-96-20091125055444.jpeg'/></author><thr:total>0</thr:total></entry><entry><id>tag:blogger.com,1999:blog-2402028949282598219.post-5420375999731520468</id><published>2011-06-27T09:38:00.001-04:00</published><updated>2011-07-05T11:13:19.353-04:00</updated><category scheme='http://www.blogger.com/atom/ns#' term='Mark Bier'/><category scheme='http://www.blogger.com/atom/ns#' term='Len DiCostanzo'/><category scheme='http://www.blogger.com/atom/ns#' term='Todd Billiar'/><category scheme='http://www.blogger.com/atom/ns#' term='employees'/><category scheme='http://www.blogger.com/atom/ns#' term='Webinars'/><category scheme='http://www.blogger.com/atom/ns#' term='Autotask'/><category scheme='http://www.blogger.com/atom/ns#' term='VAR Staffing'/><category scheme='http://www.blogger.com/atom/ns#' term='staffing'/><title type='text'>The New SaaS: Staffing as a Service</title><summary type='text'> It would be a real nightmare for an IT business owner to have to turn away  new business - all because of a lack of enough experienced staff to  appropriately handle the increased workload.

To remain competitive in the marketplace, you need to be ready to close new  business opportunities at any time. But managing your own business means you're  tasked with an ever-growing list of to-dos, and </summary><link rel='replies' type='application/atom+xml' href='http://autotask.blogspot.com/feeds/5420375999731520468/comments/default' title='Post Comments'/><link rel='replies' type='text/html' href='http://autotask.blogspot.com/2011/06/new-saas-staffing-as-service.html#comment-form' title='0 Comments'/><link rel='edit' type='application/atom+xml' href='http://www.blogger.com/feeds/2402028949282598219/posts/default/5420375999731520468'/><link rel='self' type='application/atom+xml' href='http://www.blogger.com/feeds/2402028949282598219/posts/default/5420375999731520468'/><link rel='alternate' type='text/html' href='http://autotask.blogspot.com/2011/06/new-saas-staffing-as-service.html' title='The New SaaS: Staffing as a Service'/><author><name>Autotask Corporation</name><uri>http://www.blogger.com/profile/08593694001493124989</uri><email>noreply@blogger.com</email><gd:image rel='http://schemas.google.com/g/2005#thumbnail' width='32' height='32' src='http://2.bp.blogspot.com/_92ygwunPxbw/S0JLhodnDHI/AAAAAAAAAAM/SH_bOXbMxMU/S220/99037-96-20091125055444.jpeg'/></author><thr:total>0</thr:total></entry><entry><id>tag:blogger.com,1999:blog-2402028949282598219.post-4675743130185788413</id><published>2011-06-22T10:03:00.001-04:00</published><updated>2011-07-05T11:16:22.524-04:00</updated><category scheme='http://www.blogger.com/atom/ns#' term='Steve Noel'/><category scheme='http://www.blogger.com/atom/ns#' term='integration'/><category scheme='http://www.blogger.com/atom/ns#' term='Webinars'/><category scheme='http://www.blogger.com/atom/ns#' term='Autotask'/><category scheme='http://www.blogger.com/atom/ns#' term='Shannon Kohn'/><category scheme='http://www.blogger.com/atom/ns#' term='BDR'/><category scheme='http://www.blogger.com/atom/ns#' term='Arces'/><category scheme='http://www.blogger.com/atom/ns#' term='Adrian Goins'/><category scheme='http://www.blogger.com/atom/ns#' term='revenue'/><category scheme='http://www.blogger.com/atom/ns#' term='Datto'/><title type='text'>Less Work. More Value. Pairing Disaster Recovery with IT Business Management Software</title><summary type='text'>As a technology solutions provider, your clients expect you to stay prepared for the unexpected. By including backup and disaster recovery (BDR) solutions in your services catalog, your clients can rest assured knowing you provide true business continuity by eliminating the risk of downtime or lost data for their employees and customers.

On Thursday, June 30 at 1 PM US ET, Adrian Goins of Arces </summary><link rel='replies' type='application/atom+xml' href='http://autotask.blogspot.com/feeds/4675743130185788413/comments/default' title='Post Comments'/><link rel='replies' type='text/html' href='http://autotask.blogspot.com/2011/06/less-work-more-value-pairing-disaster.html#comment-form' title='0 Comments'/><link rel='edit' type='application/atom+xml' href='http://www.blogger.com/feeds/2402028949282598219/posts/default/4675743130185788413'/><link rel='self' type='application/atom+xml' href='http://www.blogger.com/feeds/2402028949282598219/posts/default/4675743130185788413'/><link rel='alternate' type='text/html' href='http://autotask.blogspot.com/2011/06/less-work-more-value-pairing-disaster.html' title='Less Work. More Value. Pairing Disaster Recovery with IT Business Management Software'/><author><name>Autotask Corporation</name><uri>http://www.blogger.com/profile/08593694001493124989</uri><email>noreply@blogger.com</email><gd:image rel='http://schemas.google.com/g/2005#thumbnail' width='32' height='32' src='http://2.bp.blogspot.com/_92ygwunPxbw/S0JLhodnDHI/AAAAAAAAAAM/SH_bOXbMxMU/S220/99037-96-20091125055444.jpeg'/></author><thr:total>0</thr:total></entry><entry><id>tag:blogger.com,1999:blog-2402028949282598219.post-1473972966618562772</id><published>2011-06-21T10:01:00.005-04:00</published><updated>2011-07-05T11:19:33.428-04:00</updated><category scheme='http://www.blogger.com/atom/ns#' term='profitability'/><category scheme='http://www.blogger.com/atom/ns#' term='Steve Noel'/><category scheme='http://www.blogger.com/atom/ns#' term='Len DiCostanzo'/><category scheme='http://www.blogger.com/atom/ns#' term='pricing'/><category scheme='http://www.blogger.com/atom/ns#' term='Managed Services'/><category scheme='http://www.blogger.com/atom/ns#' term='Webinars'/><category scheme='http://www.blogger.com/atom/ns#' term='Autotask'/><category scheme='http://www.blogger.com/atom/ns#' term='Erick Simpson'/><category scheme='http://www.blogger.com/atom/ns#' term='MSP University'/><title type='text'>How to Succeed with Managed Services: Part 3 - Pricing Managed Services on Value</title><summary type='text'>Autotask Academy and MSP University have teamed up to create an 8-part webinar series to help you build and improve your Managed Services practice and your success!

Each month, Autotask's Len DiCostanzo and Steve Noel and MSPU's Erick Simpson will cover a topic central to developing your Managed Services practice and adding recurring revenue to your bottom line.
Part 3 - Pricing Managed Services</summary><link rel='replies' type='application/atom+xml' href='http://autotask.blogspot.com/feeds/1473972966618562772/comments/default' title='Post Comments'/><link rel='replies' type='text/html' href='http://autotask.blogspot.com/2011/06/how-to-succeed-with-managed-services_21.html#comment-form' title='0 Comments'/><link rel='edit' type='application/atom+xml' href='http://www.blogger.com/feeds/2402028949282598219/posts/default/1473972966618562772'/><link rel='self' type='application/atom+xml' href='http://www.blogger.com/feeds/2402028949282598219/posts/default/1473972966618562772'/><link rel='alternate' type='text/html' href='http://autotask.blogspot.com/2011/06/how-to-succeed-with-managed-services_21.html' title='How to Succeed with Managed Services: Part 3 - Pricing Managed Services on Value'/><author><name>Autotask Corporation</name><uri>http://www.blogger.com/profile/08593694001493124989</uri><email>noreply@blogger.com</email><gd:image rel='http://schemas.google.com/g/2005#thumbnail' width='32' height='32' src='http://2.bp.blogspot.com/_92ygwunPxbw/S0JLhodnDHI/AAAAAAAAAAM/SH_bOXbMxMU/S220/99037-96-20091125055444.jpeg'/></author><thr:total>0</thr:total></entry><entry><id>tag:blogger.com,1999:blog-2402028949282598219.post-3934292928714490208</id><published>2011-06-20T09:55:00.001-04:00</published><updated>2011-07-05T11:21:59.102-04:00</updated><category scheme='http://www.blogger.com/atom/ns#' term='Steve Noel'/><category scheme='http://www.blogger.com/atom/ns#' term='integration'/><category scheme='http://www.blogger.com/atom/ns#' term='Maurice Saluan'/><category scheme='http://www.blogger.com/atom/ns#' term='Waypoint Solutions Group'/><category scheme='http://www.blogger.com/atom/ns#' term='Dan Wilson'/><category scheme='http://www.blogger.com/atom/ns#' term='automation'/><category scheme='http://www.blogger.com/atom/ns#' term='Zenith Infotech'/><category scheme='http://www.blogger.com/atom/ns#' term='RMM'/><category scheme='http://www.blogger.com/atom/ns#' term='Managed Services'/><category scheme='http://www.blogger.com/atom/ns#' term='Webinars'/><category scheme='http://www.blogger.com/atom/ns#' term='Autotask'/><title type='text'>Creating Profits for MSPs: The A to Zs of the Autotask-to-Zenith Integration</title><summary type='text'> A comprehensive and seamless fusion between your IT business management  system and a full-featured Remote Monitoring and Management (RMM) platform is a  necessity to properly - and profitably - deliver managed services. Such a  critical integration can give you much deeper insight into your client networks  and how it automates critical business processes.

Please join us on Tuesday, June 28 at</summary><link rel='replies' type='application/atom+xml' href='http://autotask.blogspot.com/feeds/3934292928714490208/comments/default' title='Post Comments'/><link rel='replies' type='text/html' href='http://autotask.blogspot.com/2011/06/creating-profits-for-msps-a-to-zs-of.html#comment-form' title='0 Comments'/><link rel='edit' type='application/atom+xml' href='http://www.blogger.com/feeds/2402028949282598219/posts/default/3934292928714490208'/><link rel='self' type='application/atom+xml' href='http://www.blogger.com/feeds/2402028949282598219/posts/default/3934292928714490208'/><link rel='alternate' type='text/html' href='http://autotask.blogspot.com/2011/06/creating-profits-for-msps-a-to-zs-of.html' title='Creating Profits for MSPs: The A to Zs of the Autotask-to-Zenith Integration'/><author><name>Autotask Corporation</name><uri>http://www.blogger.com/profile/08593694001493124989</uri><email>noreply@blogger.com</email><gd:image rel='http://schemas.google.com/g/2005#thumbnail' width='32' height='32' src='http://2.bp.blogspot.com/_92ygwunPxbw/S0JLhodnDHI/AAAAAAAAAAM/SH_bOXbMxMU/S220/99037-96-20091125055444.jpeg'/></author><thr:total>0</thr:total></entry><entry><id>tag:blogger.com,1999:blog-2402028949282598219.post-3359414411349205635</id><published>2011-06-16T16:57:00.002-04:00</published><updated>2011-07-05T11:24:38.143-04:00</updated><category scheme='http://www.blogger.com/atom/ns#' term='Len DiCostanzo'/><category scheme='http://www.blogger.com/atom/ns#' term='outsourcing'/><category scheme='http://www.blogger.com/atom/ns#' term='Kutenda'/><category scheme='http://www.blogger.com/atom/ns#' term='marketing'/><category scheme='http://www.blogger.com/atom/ns#' term='SMB'/><category scheme='http://www.blogger.com/atom/ns#' term='Managed Services'/><category scheme='http://www.blogger.com/atom/ns#' term='Kevin Brown'/><category scheme='http://www.blogger.com/atom/ns#' term='Webinars'/><category scheme='http://www.blogger.com/atom/ns#' term='Autotask'/><category scheme='http://www.blogger.com/atom/ns#' term='sales'/><title type='text'>Attack and Conquer the In-House IT Opportunity!</title><summary type='text'> We're telling you up front: this webinar will talk strategies and tactics,  not products!

If you're looking to grow your IT business, you may want to  turn your attention to one of the largest opportunities in the marketplace:  In-House IT.

Please join us on Tuesday, June 21 at 1 PM US ET, when Len  DiCostanzo of Autotask shares his personal testimony of leveraging the in-house  IT opportunity</summary><link rel='replies' type='application/atom+xml' href='http://autotask.blogspot.com/feeds/3359414411349205635/comments/default' title='Post Comments'/><link rel='replies' type='text/html' href='http://autotask.blogspot.com/2011/06/attack-and-conquer-in-house-it.html#comment-form' title='0 Comments'/><link rel='edit' type='application/atom+xml' href='http://www.blogger.com/feeds/2402028949282598219/posts/default/3359414411349205635'/><link rel='self' type='application/atom+xml' href='http://www.blogger.com/feeds/2402028949282598219/posts/default/3359414411349205635'/><link rel='alternate' type='text/html' href='http://autotask.blogspot.com/2011/06/attack-and-conquer-in-house-it.html' title='Attack and Conquer the In-House IT Opportunity!'/><author><name>Autotask Corporation</name><uri>http://www.blogger.com/profile/08593694001493124989</uri><email>noreply@blogger.com</email><gd:image rel='http://schemas.google.com/g/2005#thumbnail' width='32' height='32' src='http://2.bp.blogspot.com/_92ygwunPxbw/S0JLhodnDHI/AAAAAAAAAAM/SH_bOXbMxMU/S220/99037-96-20091125055444.jpeg'/></author><thr:total>0</thr:total></entry><entry><id>tag:blogger.com,1999:blog-2402028949282598219.post-7399954536891207773</id><published>2011-06-16T16:53:00.002-04:00</published><updated>2011-07-05T11:27:02.420-04:00</updated><category scheme='http://www.blogger.com/atom/ns#' term='IT services'/><category scheme='http://www.blogger.com/atom/ns#' term='Cloud Services'/><category scheme='http://www.blogger.com/atom/ns#' term='catalog'/><category scheme='http://www.blogger.com/atom/ns#' term='Len DiCostanzo'/><category scheme='http://www.blogger.com/atom/ns#' term='hybrid model'/><category scheme='http://www.blogger.com/atom/ns#' term='automation'/><category scheme='http://www.blogger.com/atom/ns#' term='Webinars'/><category scheme='http://www.blogger.com/atom/ns#' term='Autotask'/><category scheme='http://www.blogger.com/atom/ns#' term='IT products'/><title type='text'>Transform Your Business with a Hybrid IT Services Catalog</title><summary type='text'>It was  pretty easy to deliver break/fix services. You received a call from a distressed  client and went to work. As your business matured, you added professional  services into the mix, but that was not enough. 
As  managed services arrived on the scene, you had to figure out where those fit in  too. And just when you had that down, along comes cloud services to further  complicate the service </summary><link rel='replies' type='application/atom+xml' href='http://autotask.blogspot.com/feeds/7399954536891207773/comments/default' title='Post Comments'/><link rel='replies' type='text/html' href='http://autotask.blogspot.com/2011/06/transform-your-business-with-hybrid-it.html#comment-form' title='0 Comments'/><link rel='edit' type='application/atom+xml' href='http://www.blogger.com/feeds/2402028949282598219/posts/default/7399954536891207773'/><link rel='self' type='application/atom+xml' href='http://www.blogger.com/feeds/2402028949282598219/posts/default/7399954536891207773'/><link rel='alternate' type='text/html' href='http://autotask.blogspot.com/2011/06/transform-your-business-with-hybrid-it.html' title='Transform Your Business with a Hybrid IT Services Catalog'/><author><name>Autotask Corporation</name><uri>http://www.blogger.com/profile/08593694001493124989</uri><email>noreply@blogger.com</email><gd:image rel='http://schemas.google.com/g/2005#thumbnail' width='32' height='32' src='http://2.bp.blogspot.com/_92ygwunPxbw/S0JLhodnDHI/AAAAAAAAAAM/SH_bOXbMxMU/S220/99037-96-20091125055444.jpeg'/></author><thr:total>0</thr:total></entry><entry><id>tag:blogger.com,1999:blog-2402028949282598219.post-477711082584083599</id><published>2011-06-13T09:20:00.001-04:00</published><updated>2011-07-05T11:30:51.759-04:00</updated><category scheme='http://www.blogger.com/atom/ns#' term='profitability'/><category scheme='http://www.blogger.com/atom/ns#' term='Alistair Forbes'/><category scheme='http://www.blogger.com/atom/ns#' term='Len DiCostanzo'/><category scheme='http://www.blogger.com/atom/ns#' term='service delivery'/><category scheme='http://www.blogger.com/atom/ns#' term='Webinars'/><category scheme='http://www.blogger.com/atom/ns#' term='Autotask'/><category scheme='http://www.blogger.com/atom/ns#' term='Tony Poole'/><category scheme='http://www.blogger.com/atom/ns#' term='efficiency'/><category scheme='http://www.blogger.com/atom/ns#' term='revenue'/><category scheme='http://www.blogger.com/atom/ns#' term='Pure Synergy Group'/><category scheme='http://www.blogger.com/atom/ns#' term='GFI MAX'/><category scheme='http://www.blogger.com/atom/ns#' term='integration'/><category scheme='http://www.blogger.com/atom/ns#' term='Managed Services'/><category scheme='http://www.blogger.com/atom/ns#' term='RMM'/><title type='text'>Maximise Your Managed Services Practice with GFI MAX and Autotask</title><summary type='text'> Please join Autotask and GFI MAX for this exclusive webinar introducing how  our rock-solid integration will maximise your Managed Services Practice. You can  run your business better and more profitably with the unique combination of  Autotask’s IT business management software and GFI MAX’s IT security and  productivity solutions.

In this not-to-be-missed hour on Thursday, June 23, 2011 at 11 </summary><link rel='replies' type='application/atom+xml' href='http://autotask.blogspot.com/feeds/477711082584083599/comments/default' title='Post Comments'/><link rel='replies' type='text/html' href='http://autotask.blogspot.com/2011/06/maximise-your-managed-services-practice.html#comment-form' title='0 Comments'/><link rel='edit' type='application/atom+xml' href='http://www.blogger.com/feeds/2402028949282598219/posts/default/477711082584083599'/><link rel='self' type='application/atom+xml' href='http://www.blogger.com/feeds/2402028949282598219/posts/default/477711082584083599'/><link rel='alternate' type='text/html' href='http://autotask.blogspot.com/2011/06/maximise-your-managed-services-practice.html' title='Maximise Your Managed Services Practice with GFI MAX and Autotask'/><author><name>Autotask Corporation</name><uri>http://www.blogger.com/profile/08593694001493124989</uri><email>noreply@blogger.com</email><gd:image rel='http://schemas.google.com/g/2005#thumbnail' width='32' height='32' src='http://2.bp.blogspot.com/_92ygwunPxbw/S0JLhodnDHI/AAAAAAAAAAM/SH_bOXbMxMU/S220/99037-96-20091125055444.jpeg'/></author><thr:total>0</thr:total></entry><entry><id>tag:blogger.com,1999:blog-2402028949282598219.post-9061763203893150947</id><published>2011-06-13T09:18:00.002-04:00</published><updated>2011-07-05T11:32:32.369-04:00</updated><category scheme='http://www.blogger.com/atom/ns#' term='profitability'/><category scheme='http://www.blogger.com/atom/ns#' term='Steve Noel'/><category scheme='http://www.blogger.com/atom/ns#' term='Len DiCostanzo'/><category scheme='http://www.blogger.com/atom/ns#' term='service delivery'/><category scheme='http://www.blogger.com/atom/ns#' term='pricing'/><category scheme='http://www.blogger.com/atom/ns#' term='Managed Services'/><category scheme='http://www.blogger.com/atom/ns#' term='Webinars'/><category scheme='http://www.blogger.com/atom/ns#' term='Autotask'/><category scheme='http://www.blogger.com/atom/ns#' term='Erick Simpson'/><category scheme='http://www.blogger.com/atom/ns#' term='MSP University'/><title type='text'>How to Succeed with Managed Services: Part 2 - Pricing Managed Services by Device</title><summary type='text'>Autotask Academy and MSP University have teamed up to create an 8-part  webinar series to help you build and improve your Managed Services practice and  your success!

Each month, Autotask's Len DiCostanzo and Steve Noel and MSPU's Erick Simpson  will cover a topic central to developing your Managed Services practice and  adding recurring revenue to your bottom line.

Part 2 - Pricing Managed </summary><link rel='replies' type='application/atom+xml' href='http://autotask.blogspot.com/feeds/9061763203893150947/comments/default' title='Post Comments'/><link rel='replies' type='text/html' href='http://autotask.blogspot.com/2011/06/how-to-succeed-with-managed-services.html#comment-form' title='0 Comments'/><link rel='edit' type='application/atom+xml' href='http://www.blogger.com/feeds/2402028949282598219/posts/default/9061763203893150947'/><link rel='self' type='application/atom+xml' href='http://www.blogger.com/feeds/2402028949282598219/posts/default/9061763203893150947'/><link rel='alternate' type='text/html' href='http://autotask.blogspot.com/2011/06/how-to-succeed-with-managed-services.html' title='How to Succeed with Managed Services: Part 2 - Pricing Managed Services by Device'/><author><name>Autotask Corporation</name><uri>http://www.blogger.com/profile/08593694001493124989</uri><email>noreply@blogger.com</email><gd:image rel='http://schemas.google.com/g/2005#thumbnail' width='32' height='32' src='http://2.bp.blogspot.com/_92ygwunPxbw/S0JLhodnDHI/AAAAAAAAAAM/SH_bOXbMxMU/S220/99037-96-20091125055444.jpeg'/></author><thr:total>0</thr:total></entry><entry><id>tag:blogger.com,1999:blog-2402028949282598219.post-5559452405290723410</id><published>2011-06-13T09:16:00.001-04:00</published><updated>2011-07-05T11:34:48.016-04:00</updated><category scheme='http://www.blogger.com/atom/ns#' term='roadmap'/><category scheme='http://www.blogger.com/atom/ns#' term='LiveMobile'/><category scheme='http://www.blogger.com/atom/ns#' term='2011 Autotask Community Live REWIND'/><category scheme='http://www.blogger.com/atom/ns#' term='automation'/><category scheme='http://www.blogger.com/atom/ns#' term='Webinars'/><category scheme='http://www.blogger.com/atom/ns#' term='Autotask'/><category scheme='http://www.blogger.com/atom/ns#' term='Joe Rourke'/><category scheme='http://www.blogger.com/atom/ns#' term='reporting'/><title type='text'>Autotask Product Roadmap</title><summary type='text'> One of the most popular keynotes at last month's sold-out Autotask Community  Live gave attendees an up-close look at Autotask's Product Roadmap - and how new  developments will make streamlining and optimizing your IT solutions business  even easier.

Please join us on Wednesday, June 15 at 1 PM US ET, when Joe  Rourke, Director of Product Management, delivers a live, encore presentation of  </summary><link rel='replies' type='application/atom+xml' href='http://autotask.blogspot.com/feeds/5559452405290723410/comments/default' title='Post Comments'/><link rel='replies' type='text/html' href='http://autotask.blogspot.com/2011/06/autotask-product-roadmap.html#comment-form' title='0 Comments'/><link rel='edit' type='application/atom+xml' href='http://www.blogger.com/feeds/2402028949282598219/posts/default/5559452405290723410'/><link rel='self' type='application/atom+xml' href='http://www.blogger.com/feeds/2402028949282598219/posts/default/5559452405290723410'/><link rel='alternate' type='text/html' href='http://autotask.blogspot.com/2011/06/autotask-product-roadmap.html' title='Autotask Product Roadmap'/><author><name>Autotask Corporation</name><uri>http://www.blogger.com/profile/08593694001493124989</uri><email>noreply@blogger.com</email><gd:image rel='http://schemas.google.com/g/2005#thumbnail' width='32' height='32' src='http://2.bp.blogspot.com/_92ygwunPxbw/S0JLhodnDHI/AAAAAAAAAAM/SH_bOXbMxMU/S220/99037-96-20091125055444.jpeg'/></author><thr:total>0</thr:total></entry><entry><id>tag:blogger.com,1999:blog-2402028949282598219.post-4879028892388672092</id><published>2011-06-13T09:14:00.001-04:00</published><updated>2011-07-05T11:37:15.216-04:00</updated><category scheme='http://www.blogger.com/atom/ns#' term='profitability'/><category scheme='http://www.blogger.com/atom/ns#' term='Steve Noel'/><category scheme='http://www.blogger.com/atom/ns#' term='integration'/><category scheme='http://www.blogger.com/atom/ns#' term='Level Platforms'/><category scheme='http://www.blogger.com/atom/ns#' term='2011 Autotask Community Live REWIND'/><category scheme='http://www.blogger.com/atom/ns#' term='automation'/><category scheme='http://www.blogger.com/atom/ns#' term='SMB'/><category scheme='http://www.blogger.com/atom/ns#' term='RMM'/><category scheme='http://www.blogger.com/atom/ns#' term='Jeff Dryall'/><category scheme='http://www.blogger.com/atom/ns#' term='Webinars'/><category scheme='http://www.blogger.com/atom/ns#' term='revenue'/><title type='text'>New Tools Open Doors to More Recurring Revenue and Higher Profitability</title><summary type='text'>Odds are, if you're not already selling recurring services to build your  business, you're working on ways to add them to your catalog. And even if yo'ure  already offering a slate of services, you're probably looking for new and better  solutions to offer your clients. Either way, this educational webinar is for  you!

Please register now to join Level Platform's Jeff Dryall and Autotask's Steve</summary><link rel='replies' type='application/atom+xml' href='http://autotask.blogspot.com/feeds/4879028892388672092/comments/default' title='Post Comments'/><link rel='replies' type='text/html' href='http://autotask.blogspot.com/2011/06/new-tools-open-doors-to-more-recurring.html#comment-form' title='0 Comments'/><link rel='edit' type='application/atom+xml' href='http://www.blogger.com/feeds/2402028949282598219/posts/default/4879028892388672092'/><link rel='self' type='application/atom+xml' href='http://www.blogger.com/feeds/2402028949282598219/posts/default/4879028892388672092'/><link rel='alternate' type='text/html' href='http://autotask.blogspot.com/2011/06/new-tools-open-doors-to-more-recurring.html' title='New Tools Open Doors to More Recurring Revenue and Higher Profitability'/><author><name>Autotask Corporation</name><uri>http://www.blogger.com/profile/08593694001493124989</uri><email>noreply@blogger.com</email><gd:image rel='http://schemas.google.com/g/2005#thumbnail' width='32' height='32' src='http://2.bp.blogspot.com/_92ygwunPxbw/S0JLhodnDHI/AAAAAAAAAAM/SH_bOXbMxMU/S220/99037-96-20091125055444.jpeg'/></author><thr:total>0</thr:total></entry><entry><id>tag:blogger.com,1999:blog-2402028949282598219.post-4710116759803089689</id><published>2011-06-06T09:18:00.002-04:00</published><updated>2011-07-05T11:40:53.930-04:00</updated><category scheme='http://www.blogger.com/atom/ns#' term='Jay McBain'/><category scheme='http://www.blogger.com/atom/ns#' term='integration'/><category scheme='http://www.blogger.com/atom/ns#' term='Brian Laufer'/><category scheme='http://www.blogger.com/atom/ns#' term='quoting'/><category scheme='http://www.blogger.com/atom/ns#' term='Webinars'/><category scheme='http://www.blogger.com/atom/ns#' term='Autotask'/><category scheme='http://www.blogger.com/atom/ns#' term='QuoteWerks'/><category scheme='http://www.blogger.com/atom/ns#' term='CRM'/><category scheme='http://www.blogger.com/atom/ns#' term='sales'/><title type='text'>Keys to a Faster, Easier, More Accurate Sales Pipeline</title><summary type='text'>Do you feel frustrated when you analyze your sales pipeline? Do you struggle with your salespeople on creating quotes as part of the sales process? Can you accurately forecast your revenues to make intelligent business decisions? 
Remove these roadblocks with the newly announced integration between QuoteWerks' sales quoting and proposal solution and Autotask's IT business management software! 
</summary><link rel='replies' type='application/atom+xml' href='http://autotask.blogspot.com/feeds/4710116759803089689/comments/default' title='Post Comments'/><link rel='replies' type='text/html' href='http://autotask.blogspot.com/2011/06/keys-to-faster-easier-more-accurate.html#comment-form' title='0 Comments'/><link rel='edit' type='application/atom+xml' href='http://www.blogger.com/feeds/2402028949282598219/posts/default/4710116759803089689'/><link rel='self' type='application/atom+xml' href='http://www.blogger.com/feeds/2402028949282598219/posts/default/4710116759803089689'/><link rel='alternate' type='text/html' href='http://autotask.blogspot.com/2011/06/keys-to-faster-easier-more-accurate.html' title='Keys to a Faster, Easier, More Accurate Sales Pipeline'/><author><name>Autotask Corporation</name><uri>http://www.blogger.com/profile/08593694001493124989</uri><email>noreply@blogger.com</email><gd:image rel='http://schemas.google.com/g/2005#thumbnail' width='32' height='32' src='http://2.bp.blogspot.com/_92ygwunPxbw/S0JLhodnDHI/AAAAAAAAAAM/SH_bOXbMxMU/S220/99037-96-20091125055444.jpeg'/></author><thr:total>0</thr:total></entry><entry><id>tag:blogger.com,1999:blog-2402028949282598219.post-8296539475771191922</id><published>2011-06-02T10:09:00.002-04:00</published><updated>2011-07-05T11:42:49.082-04:00</updated><category scheme='http://www.blogger.com/atom/ns#' term='Steve Noel'/><category scheme='http://www.blogger.com/atom/ns#' term='client satisfaction'/><category scheme='http://www.blogger.com/atom/ns#' term='automation'/><category scheme='http://www.blogger.com/atom/ns#' term='Managed Services'/><category scheme='http://www.blogger.com/atom/ns#' term='Webinars'/><category scheme='http://www.blogger.com/atom/ns#' term='Autotask'/><category scheme='http://www.blogger.com/atom/ns#' term='service level management'/><category scheme='http://www.blogger.com/atom/ns#' term='SLAs'/><category scheme='http://www.blogger.com/atom/ns#' term='reporting'/><title type='text'>How to Monitor, Manage and Measure Your IT Service Delivery</title><summary type='text'>You’re in the business of IT services, but do you have the tools in place to monitor, measure and manage the delivery of those services? 
Whether you have formal SLAs with your clients, or just want to ensure client satisfaction and prompt service, you can’t leave things to chance. The good news is there are sound strategies and affordable tools that can give you complete control and the </summary><link rel='replies' type='application/atom+xml' href='http://autotask.blogspot.com/feeds/8296539475771191922/comments/default' title='Post Comments'/><link rel='replies' type='text/html' href='http://autotask.blogspot.com/2011/06/how-to-monitor-manage-and-measure-your.html#comment-form' title='0 Comments'/><link rel='edit' type='application/atom+xml' href='http://www.blogger.com/feeds/2402028949282598219/posts/default/8296539475771191922'/><link rel='self' type='application/atom+xml' href='http://www.blogger.com/feeds/2402028949282598219/posts/default/8296539475771191922'/><link rel='alternate' type='text/html' href='http://autotask.blogspot.com/2011/06/how-to-monitor-manage-and-measure-your.html' title='How to Monitor, Manage and Measure Your IT Service Delivery'/><author><name>Autotask Corporation</name><uri>http://www.blogger.com/profile/08593694001493124989</uri><email>noreply@blogger.com</email><gd:image rel='http://schemas.google.com/g/2005#thumbnail' width='32' height='32' src='http://2.bp.blogspot.com/_92ygwunPxbw/S0JLhodnDHI/AAAAAAAAAAM/SH_bOXbMxMU/S220/99037-96-20091125055444.jpeg'/></author><thr:total>0</thr:total></entry><entry><id>tag:blogger.com,1999:blog-2402028949282598219.post-6469723424159908469</id><published>2011-05-20T09:16:00.001-04:00</published><updated>2011-07-05T11:43:49.702-04:00</updated><category scheme='http://www.blogger.com/atom/ns#' term='Steve Noel'/><category scheme='http://www.blogger.com/atom/ns#' term='Len DiCostanzo'/><category scheme='http://www.blogger.com/atom/ns#' term='client satisfaction'/><category scheme='http://www.blogger.com/atom/ns#' term='Managed Services'/><category scheme='http://www.blogger.com/atom/ns#' term='Webinars'/><category scheme='http://www.blogger.com/atom/ns#' term='Autotask'/><category scheme='http://www.blogger.com/atom/ns#' term='sales'/><category scheme='http://www.blogger.com/atom/ns#' term='Erick Simpson'/><category scheme='http://www.blogger.com/atom/ns#' term='MSP University'/><title type='text'>How to Succeed with Managed Services: Part 1 - Getting Started</title><summary type='text'> Autotask Academy and MSP University have teamed up to create an 8-part  webinar series to help you build and improve your Managed Services practice and  your success!

Each month, Autotask's Len DiCostanzo and Steve  Noel and MSPU's Erick Simpson will cover a topic  central to developing your Managed Services practice and adding recurring  revenue to your bottom line.

This important kick-off </summary><link rel='replies' type='application/atom+xml' href='http://autotask.blogspot.com/feeds/6469723424159908469/comments/default' title='Post Comments'/><link rel='replies' type='text/html' href='http://autotask.blogspot.com/2011/05/how-to-succeed-with-managed-services.html#comment-form' title='0 Comments'/><link rel='edit' type='application/atom+xml' href='http://www.blogger.com/feeds/2402028949282598219/posts/default/6469723424159908469'/><link rel='self' type='application/atom+xml' href='http://www.blogger.com/feeds/2402028949282598219/posts/default/6469723424159908469'/><link rel='alternate' type='text/html' href='http://autotask.blogspot.com/2011/05/how-to-succeed-with-managed-services.html' title='How to Succeed with Managed Services: Part 1 - Getting Started'/><author><name>Autotask Corporation</name><uri>http://www.blogger.com/profile/08593694001493124989</uri><email>noreply@blogger.com</email><gd:image rel='http://schemas.google.com/g/2005#thumbnail' width='32' height='32' src='http://2.bp.blogspot.com/_92ygwunPxbw/S0JLhodnDHI/AAAAAAAAAAM/SH_bOXbMxMU/S220/99037-96-20091125055444.jpeg'/></author><thr:total>0</thr:total></entry><entry><id>tag:blogger.com,1999:blog-2402028949282598219.post-1149707866458278210</id><published>2011-05-16T09:56:00.002-04:00</published><updated>2011-07-05T11:45:11.162-04:00</updated><category scheme='http://www.blogger.com/atom/ns#' term='profitability'/><category scheme='http://www.blogger.com/atom/ns#' term='Jay McBain'/><category scheme='http://www.blogger.com/atom/ns#' term='IT services'/><category scheme='http://www.blogger.com/atom/ns#' term='Scott Niesen'/><category scheme='http://www.blogger.com/atom/ns#' term='Pro AV'/><category scheme='http://www.blogger.com/atom/ns#' term='InFocus'/><category scheme='http://www.blogger.com/atom/ns#' term='SMB'/><category scheme='http://www.blogger.com/atom/ns#' term='RMM'/><category scheme='http://www.blogger.com/atom/ns#' term='Webinars'/><category scheme='http://www.blogger.com/atom/ns#' term='Autotask'/><category scheme='http://www.blogger.com/atom/ns#' term='revenue'/><title type='text'>Preparing for the Future: Convergence of the IT and Pro AV Markets</title><summary type='text'>As an MSP, VAR or IT service provider, you already know all about cloud computing, broadband connectivity, and networks. But to the Pro AV industry, these same concepts started a revolution, along with a significant opportunity to broaden your catalog offerings and your client base.
Displays have evolved from the AV world to the network and the cloud, creating a demand for services provided by </summary><link rel='replies' type='application/atom+xml' href='http://autotask.blogspot.com/feeds/1149707866458278210/comments/default' title='Post Comments'/><link rel='replies' type='text/html' href='http://autotask.blogspot.com/2011/05/preparing-for-future-convergence-of-it.html#comment-form' title='0 Comments'/><link rel='edit' type='application/atom+xml' href='http://www.blogger.com/feeds/2402028949282598219/posts/default/1149707866458278210'/><link rel='self' type='application/atom+xml' href='http://www.blogger.com/feeds/2402028949282598219/posts/default/1149707866458278210'/><link rel='alternate' type='text/html' href='http://autotask.blogspot.com/2011/05/preparing-for-future-convergence-of-it.html' title='Preparing for the Future: Convergence of the IT and Pro AV Markets'/><author><name>Autotask Corporation</name><uri>http://www.blogger.com/profile/08593694001493124989</uri><email>noreply@blogger.com</email><gd:image rel='http://schemas.google.com/g/2005#thumbnail' width='32' height='32' src='http://2.bp.blogspot.com/_92ygwunPxbw/S0JLhodnDHI/AAAAAAAAAAM/SH_bOXbMxMU/S220/99037-96-20091125055444.jpeg'/></author><thr:total>0</thr:total></entry><entry><id>tag:blogger.com,1999:blog-2402028949282598219.post-1925114952460280523</id><published>2011-05-16T09:53:00.001-04:00</published><updated>2011-07-05T11:46:20.523-04:00</updated><category scheme='http://www.blogger.com/atom/ns#' term='profitability'/><category scheme='http://www.blogger.com/atom/ns#' term='Steve Noel'/><category scheme='http://www.blogger.com/atom/ns#' term='integration'/><category scheme='http://www.blogger.com/atom/ns#' term='catalog'/><category scheme='http://www.blogger.com/atom/ns#' term='Level Platforms'/><category scheme='http://www.blogger.com/atom/ns#' term='SMB'/><category scheme='http://www.blogger.com/atom/ns#' term='Rob Rae'/><category scheme='http://www.blogger.com/atom/ns#' term='RMM'/><category scheme='http://www.blogger.com/atom/ns#' term='Managed Services'/><category scheme='http://www.blogger.com/atom/ns#' term='Webinars'/><category scheme='http://www.blogger.com/atom/ns#' term='Autotask'/><category scheme='http://www.blogger.com/atom/ns#' term='revenue'/><title type='text'>New Tools Open Doors to More Recurring Revenue and Higher Profitability</title><summary type='text'>Odds are, if you're not already selling recurring services to build your business, you're working on ways to add them to your catalog. 

And even if you're already offering a slate of services, you're probably looking for new and better solutions to offer your clients. 
Either way, this educational webinar is for you! 
Join Level Platform's Rob Rae and Autotask's Steve Noel on Wednesday, May 18 </summary><link rel='replies' type='application/atom+xml' href='http://autotask.blogspot.com/feeds/1925114952460280523/comments/default' title='Post Comments'/><link rel='replies' type='text/html' href='http://autotask.blogspot.com/2011/05/new-tools-open-doors-to-more-recurring.html#comment-form' title='0 Comments'/><link rel='edit' type='application/atom+xml' href='http://www.blogger.com/feeds/2402028949282598219/posts/default/1925114952460280523'/><link rel='self' type='application/atom+xml' href='http://www.blogger.com/feeds/2402028949282598219/posts/default/1925114952460280523'/><link rel='alternate' type='text/html' href='http://autotask.blogspot.com/2011/05/new-tools-open-doors-to-more-recurring.html' title='New Tools Open Doors to More Recurring Revenue and Higher Profitability'/><author><name>Autotask Corporation</name><uri>http://www.blogger.com/profile/08593694001493124989</uri><email>noreply@blogger.com</email><gd:image rel='http://schemas.google.com/g/2005#thumbnail' width='32' height='32' src='http://2.bp.blogspot.com/_92ygwunPxbw/S0JLhodnDHI/AAAAAAAAAAM/SH_bOXbMxMU/S220/99037-96-20091125055444.jpeg'/></author><thr:total>0</thr:total></entry><entry><id>tag:blogger.com,1999:blog-2402028949282598219.post-4256069419762114462</id><published>2011-05-09T12:16:00.001-04:00</published><updated>2011-07-05T11:47:48.412-04:00</updated><category scheme='http://www.blogger.com/atom/ns#' term='profitability'/><category scheme='http://www.blogger.com/atom/ns#' term='Managed Print'/><category scheme='http://www.blogger.com/atom/ns#' term='CompTIA'/><category scheme='http://www.blogger.com/atom/ns#' term='catalog'/><category scheme='http://www.blogger.com/atom/ns#' term='Len DiCostanzo'/><category scheme='http://www.blogger.com/atom/ns#' term='Tim Brien'/><category scheme='http://www.blogger.com/atom/ns#' term='Webinars'/><category scheme='http://www.blogger.com/atom/ns#' term='Autotask'/><category scheme='http://www.blogger.com/atom/ns#' term='OKI'/><category scheme='http://www.blogger.com/atom/ns#' term='Corey Simpson'/><category scheme='http://www.blogger.com/atom/ns#' term='revenue'/><title type='text'>Add More Customers and More Profits with Managed Print Services</title><summary type='text'>Q: Why are so many IT Service Providers rushing into the  Managed Print Services business?

A: Managed Print Services  is one of the easiest new offerings to add to your portfolio...and it's one that  can deliver a nice, upfront infusion of cash, plus ongoing recurring  revenue.

It's also a service that can get you in the door with new prospects, and  expand your relationship with existing </summary><link rel='replies' type='application/atom+xml' href='http://autotask.blogspot.com/feeds/4256069419762114462/comments/default' title='Post Comments'/><link rel='replies' type='text/html' href='http://autotask.blogspot.com/2011/05/add-more-customers-and-more-profits.html#comment-form' title='0 Comments'/><link rel='edit' type='application/atom+xml' href='http://www.blogger.com/feeds/2402028949282598219/posts/default/4256069419762114462'/><link rel='self' type='application/atom+xml' href='http://www.blogger.com/feeds/2402028949282598219/posts/default/4256069419762114462'/><link rel='alternate' type='text/html' href='http://autotask.blogspot.com/2011/05/add-more-customers-and-more-profits.html' title='Add More Customers and More Profits with Managed Print Services'/><author><name>Autotask Corporation</name><uri>http://www.blogger.com/profile/08593694001493124989</uri><email>noreply@blogger.com</email><gd:image rel='http://schemas.google.com/g/2005#thumbnail' width='32' height='32' src='http://2.bp.blogspot.com/_92ygwunPxbw/S0JLhodnDHI/AAAAAAAAAAM/SH_bOXbMxMU/S220/99037-96-20091125055444.jpeg'/></author><thr:total>0</thr:total></entry><entry><id>tag:blogger.com,1999:blog-2402028949282598219.post-5585095091989808378</id><published>2011-05-03T10:26:00.001-04:00</published><updated>2011-07-05T11:49:16.873-04:00</updated><category scheme='http://www.blogger.com/atom/ns#' term='benchmarking'/><category scheme='http://www.blogger.com/atom/ns#' term='Len DiCostanzo'/><category scheme='http://www.blogger.com/atom/ns#' term='ITIL'/><category scheme='http://www.blogger.com/atom/ns#' term='surveys'/><category scheme='http://www.blogger.com/atom/ns#' term='Bradley Nellis'/><category scheme='http://www.blogger.com/atom/ns#' term='client satisfaction'/><category scheme='http://www.blogger.com/atom/ns#' term='automation'/><category scheme='http://www.blogger.com/atom/ns#' term='Webinars'/><category scheme='http://www.blogger.com/atom/ns#' term='Autotask'/><category scheme='http://www.blogger.com/atom/ns#' term='NEOSA'/><title type='text'>How to Use Surveys Effectively to Increase Client Satisfaction and Retention</title><summary type='text'> Most service providers believe they're doing a good job for their  clients...until the clients stop doing business with them.

If you've ever been blind-sided by a long-term customer leaving you for a  competitor, or had a promising new account mysteriously drift away after just  one or two engagements, be sure to attend this complimentary, business-building  webinar on how you can use surveys </summary><link rel='replies' type='application/atom+xml' href='http://autotask.blogspot.com/feeds/5585095091989808378/comments/default' title='Post Comments'/><link rel='replies' type='text/html' href='http://autotask.blogspot.com/2011/05/how-to-use-surveys-effectively-to.html#comment-form' title='1 Comments'/><link rel='edit' type='application/atom+xml' href='http://www.blogger.com/feeds/2402028949282598219/posts/default/5585095091989808378'/><link rel='self' type='application/atom+xml' href='http://www.blogger.com/feeds/2402028949282598219/posts/default/5585095091989808378'/><link rel='alternate' type='text/html' href='http://autotask.blogspot.com/2011/05/how-to-use-surveys-effectively-to.html' title='How to Use Surveys Effectively to Increase Client Satisfaction and Retention'/><author><name>Autotask Corporation</name><uri>http://www.blogger.com/profile/08593694001493124989</uri><email>noreply@blogger.com</email><gd:image rel='http://schemas.google.com/g/2005#thumbnail' width='32' height='32' src='http://2.bp.blogspot.com/_92ygwunPxbw/S0JLhodnDHI/AAAAAAAAAAM/SH_bOXbMxMU/S220/99037-96-20091125055444.jpeg'/></author><thr:total>1</thr:total></entry><entry><id>tag:blogger.com,1999:blog-2402028949282598219.post-7537055764296315060</id><published>2011-05-03T10:23:00.001-04:00</published><updated>2011-07-05T11:50:39.566-04:00</updated><category scheme='http://www.blogger.com/atom/ns#' term='profitability'/><category scheme='http://www.blogger.com/atom/ns#' term='IT services'/><category scheme='http://www.blogger.com/atom/ns#' term='Cloud Services'/><category scheme='http://www.blogger.com/atom/ns#' term='Steve Noel'/><category scheme='http://www.blogger.com/atom/ns#' term='IaaS'/><category scheme='http://www.blogger.com/atom/ns#' term='Rob Bissett'/><category scheme='http://www.blogger.com/atom/ns#' term='6fusion'/><category scheme='http://www.blogger.com/atom/ns#' term='Webinars'/><category scheme='http://www.blogger.com/atom/ns#' term='Autotask'/><category scheme='http://www.blogger.com/atom/ns#' term='IT products'/><category scheme='http://www.blogger.com/atom/ns#' term='revenue'/><title type='text'>How to Add Cloud-Based Infrastructure Solutions to Your Solution Stack</title><summary type='text'> The 'cloud' is the hottest and most talked about trend in the IT channel. Do  you have a business strategy to capitalize on this trend? Is your current  strategy aligned to profit from cloud opportunities? Do you understand how to  position the cloud to meet the needs of your client base?

By attending this 60-minute webinar on Tuesday, May 10 at 1 PM US EDT, you'll learn how to supercharge your</summary><link rel='replies' type='application/atom+xml' href='http://autotask.blogspot.com/feeds/7537055764296315060/comments/default' title='Post Comments'/><link rel='replies' type='text/html' href='http://autotask.blogspot.com/2011/05/how-to-add-cloud-based-infrastructure.html#comment-form' title='0 Comments'/><link rel='edit' type='application/atom+xml' href='http://www.blogger.com/feeds/2402028949282598219/posts/default/7537055764296315060'/><link rel='self' type='application/atom+xml' href='http://www.blogger.com/feeds/2402028949282598219/posts/default/7537055764296315060'/><link rel='alternate' type='text/html' href='http://autotask.blogspot.com/2011/05/how-to-add-cloud-based-infrastructure.html' title='How to Add Cloud-Based Infrastructure Solutions to Your Solution Stack'/><author><name>Autotask Corporation</name><uri>http://www.blogger.com/profile/08593694001493124989</uri><email>noreply@blogger.com</email><gd:image rel='http://schemas.google.com/g/2005#thumbnail' width='32' height='32' src='http://2.bp.blogspot.com/_92ygwunPxbw/S0JLhodnDHI/AAAAAAAAAAM/SH_bOXbMxMU/S220/99037-96-20091125055444.jpeg'/></author><thr:total>0</thr:total></entry><entry><id>tag:blogger.com,1999:blog-2402028949282598219.post-8369140071830254557</id><published>2011-05-03T10:21:00.001-04:00</published><updated>2011-07-05T11:51:44.119-04:00</updated><category scheme='http://www.blogger.com/atom/ns#' term='IT services'/><category scheme='http://www.blogger.com/atom/ns#' term='Len DiCostanzo'/><category scheme='http://www.blogger.com/atom/ns#' term='client satisfaction'/><category scheme='http://www.blogger.com/atom/ns#' term='automation'/><category scheme='http://www.blogger.com/atom/ns#' term='SMB Nation'/><category scheme='http://www.blogger.com/atom/ns#' term='Managed Services'/><category scheme='http://www.blogger.com/atom/ns#' term='Webinars'/><category scheme='http://www.blogger.com/atom/ns#' term='Autotask'/><category scheme='http://www.blogger.com/atom/ns#' term='service level management'/><category scheme='http://www.blogger.com/atom/ns#' term='SLAs'/><category scheme='http://www.blogger.com/atom/ns#' term='reporting'/><category scheme='http://www.blogger.com/atom/ns#' term='Harry Brelsford'/><title type='text'>How To Monitor, Manage and Measure Your IT Service Delivery</title><summary type='text'> You're in the business of IT Services, but do you have the tools in place to  monitor, measure and manage the delivery of those services?

Whether you have formal SLAs with your clients, or just want to ensure client  satisfaction and prompt service, you can't leave things to chance. The good news  is there are sound strategies and affordable tools that can give you complete  control and the </summary><link rel='replies' type='application/atom+xml' href='http://autotask.blogspot.com/feeds/8369140071830254557/comments/default' title='Post Comments'/><link rel='replies' type='text/html' href='http://autotask.blogspot.com/2011/05/how-to-monitor-manage-and-measure-your.html#comment-form' title='0 Comments'/><link rel='edit' type='application/atom+xml' href='http://www.blogger.com/feeds/2402028949282598219/posts/default/8369140071830254557'/><link rel='self' type='application/atom+xml' href='http://www.blogger.com/feeds/2402028949282598219/posts/default/8369140071830254557'/><link rel='alternate' type='text/html' href='http://autotask.blogspot.com/2011/05/how-to-monitor-manage-and-measure-your.html' title='How To Monitor, Manage and Measure Your IT Service Delivery'/><author><name>Autotask Corporation</name><uri>http://www.blogger.com/profile/08593694001493124989</uri><email>noreply@blogger.com</email><gd:image rel='http://schemas.google.com/g/2005#thumbnail' width='32' height='32' src='http://2.bp.blogspot.com/_92ygwunPxbw/S0JLhodnDHI/AAAAAAAAAAM/SH_bOXbMxMU/S220/99037-96-20091125055444.jpeg'/></author><thr:total>0</thr:total></entry><entry><id>tag:blogger.com,1999:blog-2402028949282598219.post-4262228778238200548</id><published>2011-05-03T10:16:00.001-04:00</published><updated>2011-07-05T11:52:25.835-04:00</updated><category scheme='http://www.blogger.com/atom/ns#' term='profitability'/><category scheme='http://www.blogger.com/atom/ns#' term='IT services'/><category scheme='http://www.blogger.com/atom/ns#' term='Len DiCostanzo'/><category scheme='http://www.blogger.com/atom/ns#' term='service delivery'/><category scheme='http://www.blogger.com/atom/ns#' term='pricing'/><category scheme='http://www.blogger.com/atom/ns#' term='Managed Services'/><category scheme='http://www.blogger.com/atom/ns#' term='Webinars'/><category scheme='http://www.blogger.com/atom/ns#' term='Autotask'/><category scheme='http://www.blogger.com/atom/ns#' term='SLAs'/><title type='text'>Pricing For Profits: A Guide for MSPs and IT Service Providers</title><summary type='text'>Nothing's trickier than coming up with the right pricing for IT services.

Price yourself too high, and your prospects customers will balk...price your  services too low and you'll leave money on the table - or worse, lose money.

If you are looking for actionable advice that you can walk away with to  increase profits on the services you already sell, please register now for Len's  next webinar </summary><link rel='replies' type='application/atom+xml' href='http://autotask.blogspot.com/feeds/4262228778238200548/comments/default' title='Post Comments'/><link rel='replies' type='text/html' href='http://autotask.blogspot.com/2011/05/pricing-for-profits-guide-for-msps-and.html#comment-form' title='0 Comments'/><link rel='edit' type='application/atom+xml' href='http://www.blogger.com/feeds/2402028949282598219/posts/default/4262228778238200548'/><link rel='self' type='application/atom+xml' href='http://www.blogger.com/feeds/2402028949282598219/posts/default/4262228778238200548'/><link rel='alternate' type='text/html' href='http://autotask.blogspot.com/2011/05/pricing-for-profits-guide-for-msps-and.html' title='Pricing For Profits: A Guide for MSPs and IT Service Providers'/><author><name>Autotask Corporation</name><uri>http://www.blogger.com/profile/08593694001493124989</uri><email>noreply@blogger.com</email><gd:image rel='http://schemas.google.com/g/2005#thumbnail' width='32' height='32' src='http://2.bp.blogspot.com/_92ygwunPxbw/S0JLhodnDHI/AAAAAAAAAAM/SH_bOXbMxMU/S220/99037-96-20091125055444.jpeg'/></author><thr:total>0</thr:total></entry><entry><id>tag:blogger.com,1999:blog-2402028949282598219.post-6643553845644420703</id><published>2011-02-08T16:13:00.003-05:00</published><updated>2011-07-05T11:54:25.881-04:00</updated><category scheme='http://www.blogger.com/atom/ns#' term='IT services'/><category scheme='http://www.blogger.com/atom/ns#' term='Cloud Services'/><category scheme='http://www.blogger.com/atom/ns#' term='catalog'/><category scheme='http://www.blogger.com/atom/ns#' term='Len DiCostanzo'/><category scheme='http://www.blogger.com/atom/ns#' term='ITIL'/><title type='text'>Clearing Up the Cloudiness</title><summary type='text'>By: Len DiCostanzo, SVP and Dean of Autotask Academy

Even while traveling through sunny Southern California this month, I couldn’t help but notice the noise from the cloud grow louder. The scramble for IT service providers to understand what the cloud is, teach what the cloud is and bring cloud offerings to market is in full swing. Perhaps most interesting is how the cloud hype has attracted all</summary><link rel='replies' type='application/atom+xml' href='http://autotask.blogspot.com/feeds/6643553845644420703/comments/default' title='Post Comments'/><link rel='replies' type='text/html' href='http://autotask.blogspot.com/2011/02/clearing-up-cloudiness.html#comment-form' title='0 Comments'/><link rel='edit' type='application/atom+xml' href='http://www.blogger.com/feeds/2402028949282598219/posts/default/6643553845644420703'/><link rel='self' type='application/atom+xml' href='http://www.blogger.com/feeds/2402028949282598219/posts/default/6643553845644420703'/><link rel='alternate' type='text/html' href='http://autotask.blogspot.com/2011/02/clearing-up-cloudiness.html' title='Clearing Up the Cloudiness'/><author><name>Autotask Corporation</name><uri>http://www.blogger.com/profile/08593694001493124989</uri><email>noreply@blogger.com</email><gd:image rel='http://schemas.google.com/g/2005#thumbnail' width='32' height='32' src='http://2.bp.blogspot.com/_92ygwunPxbw/S0JLhodnDHI/AAAAAAAAAAM/SH_bOXbMxMU/S220/99037-96-20091125055444.jpeg'/></author><thr:total>0</thr:total></entry><entry><id>tag:blogger.com,1999:blog-2402028949282598219.post-399791404533849682</id><published>2011-02-01T15:55:00.002-05:00</published><updated>2011-07-05T11:56:20.670-04:00</updated><category scheme='http://www.blogger.com/atom/ns#' term='profitability'/><category scheme='http://www.blogger.com/atom/ns#' term='IT services'/><category scheme='http://www.blogger.com/atom/ns#' term='Len DiCostanzo'/><category scheme='http://www.blogger.com/atom/ns#' term='hybrid model'/><category scheme='http://www.blogger.com/atom/ns#' term='quoting'/><category scheme='http://www.blogger.com/atom/ns#' term='client satisfaction'/><category scheme='http://www.blogger.com/atom/ns#' term='automation'/><category scheme='http://www.blogger.com/atom/ns#' term='IT products'/><category scheme='http://www.blogger.com/atom/ns#' term='sales'/><title type='text'>6 Ways Automation Drives Costs Out of Product Sales</title><summary type='text'>By: Len DiCostanzo, SVP and Dean of Autotask Academy

There is some truth to generalizations made by the solution provider community that product sales margins are on a declining trend and that it’s too hard to sell product. But, I argue if you identify and drive out the hidden costs in the product sales process, you’ll notice an upward trend of your profitability. In addition, you will recognize</summary><link rel='replies' type='application/atom+xml' href='http://autotask.blogspot.com/feeds/399791404533849682/comments/default' title='Post Comments'/><link rel='replies' type='text/html' href='http://autotask.blogspot.com/2011/02/6-ways-automation-drives-costs-out-of.html#comment-form' title='0 Comments'/><link rel='edit' type='application/atom+xml' href='http://www.blogger.com/feeds/2402028949282598219/posts/default/399791404533849682'/><link rel='self' type='application/atom+xml' href='http://www.blogger.com/feeds/2402028949282598219/posts/default/399791404533849682'/><link rel='alternate' type='text/html' href='http://autotask.blogspot.com/2011/02/6-ways-automation-drives-costs-out-of.html' title='6 Ways Automation Drives Costs Out of Product Sales'/><author><name>Autotask Corporation</name><uri>http://www.blogger.com/profile/08593694001493124989</uri><email>noreply@blogger.com</email><gd:image rel='http://schemas.google.com/g/2005#thumbnail' width='32' height='32' src='http://2.bp.blogspot.com/_92ygwunPxbw/S0JLhodnDHI/AAAAAAAAAAM/SH_bOXbMxMU/S220/99037-96-20091125055444.jpeg'/></author><thr:total>0</thr:total></entry><entry><id>tag:blogger.com,1999:blog-2402028949282598219.post-8096352514360850274</id><published>2011-01-25T16:04:00.004-05:00</published><updated>2011-07-05T11:58:19.600-04:00</updated><category scheme='http://www.blogger.com/atom/ns#' term='Jay McBain'/><category scheme='http://www.blogger.com/atom/ns#' term='cloud'/><category scheme='http://www.blogger.com/atom/ns#' term='social media'/><category scheme='http://www.blogger.com/atom/ns#' term='communication'/><title type='text'>OS/2 Reborn: The Future of Business in the Cloud</title><summary type='text'>By: Jay McBain, Senior Vice President, Strategy and Market Development

First off, to those of you born after 1980, I apologize for the cryptic reference in the title – here is a primer: http://en.wikipedia.org/wiki/Os/2.

For the rest of us, a question:

“Beyond the hype and near-religious arguments, what was the one key differentiating feature that OS/2 had that Windows 3.1 did not have back in</summary><link rel='replies' type='application/atom+xml' href='http://autotask.blogspot.com/feeds/8096352514360850274/comments/default' title='Post Comments'/><link rel='replies' type='text/html' href='http://autotask.blogspot.com/2011/01/os2-reborn-future-of-business-in-cloud.html#comment-form' title='0 Comments'/><link rel='edit' type='application/atom+xml' href='http://www.blogger.com/feeds/2402028949282598219/posts/default/8096352514360850274'/><link rel='self' type='application/atom+xml' href='http://www.blogger.com/feeds/2402028949282598219/posts/default/8096352514360850274'/><link rel='alternate' type='text/html' href='http://autotask.blogspot.com/2011/01/os2-reborn-future-of-business-in-cloud.html' title='OS/2 Reborn: The Future of Business in the Cloud'/><author><name>Autotask Corporation</name><uri>http://www.blogger.com/profile/08593694001493124989</uri><email>noreply@blogger.com</email><gd:image rel='http://schemas.google.com/g/2005#thumbnail' width='32' height='32' src='http://2.bp.blogspot.com/_92ygwunPxbw/S0JLhodnDHI/AAAAAAAAAAM/SH_bOXbMxMU/S220/99037-96-20091125055444.jpeg'/></author><thr:total>0</thr:total></entry><entry><id>tag:blogger.com,1999:blog-2402028949282598219.post-6590897456893000288</id><published>2011-01-14T15:41:00.011-05:00</published><updated>2011-07-05T12:01:01.386-04:00</updated><category scheme='http://www.blogger.com/atom/ns#' term='profitability'/><category scheme='http://www.blogger.com/atom/ns#' term='Len DiCostanzo'/><category scheme='http://www.blogger.com/atom/ns#' term='Managed Services'/><category scheme='http://www.blogger.com/atom/ns#' term='revenue'/><title type='text'>The Perfect Year in the Life of an IT Solution Provider</title><summary type='text'>By: Len DiCostanzo, SVP and Dean of Autotask Academy

When VARs, MSPs and IT solution providers evolve their businesses to include a managed services practice, the goal is to deliver recurring services to ensure recurring revenue and recurring profit. While it’s not so easy as to convert to this model overnight, start by identifying an entry point to deliver managed services to a new or existing </summary><link rel='replies' type='application/atom+xml' href='http://autotask.blogspot.com/feeds/6590897456893000288/comments/default' title='Post Comments'/><link rel='replies' type='text/html' href='http://autotask.blogspot.com/2011/01/perfect-year-in-life-of-it-solution.html#comment-form' title='0 Comments'/><link rel='edit' type='application/atom+xml' href='http://www.blogger.com/feeds/2402028949282598219/posts/default/6590897456893000288'/><link rel='self' type='application/atom+xml' href='http://www.blogger.com/feeds/2402028949282598219/posts/default/6590897456893000288'/><link rel='alternate' type='text/html' href='http://autotask.blogspot.com/2011/01/perfect-year-in-life-of-it-solution.html' title='The Perfect Year in the Life of an IT Solution Provider'/><author><name>Autotask Corporation</name><uri>http://www.blogger.com/profile/08593694001493124989</uri><email>noreply@blogger.com</email><gd:image rel='http://schemas.google.com/g/2005#thumbnail' width='32' height='32' src='http://2.bp.blogspot.com/_92ygwunPxbw/S0JLhodnDHI/AAAAAAAAAAM/SH_bOXbMxMU/S220/99037-96-20091125055444.jpeg'/></author><thr:total>0</thr:total></entry><entry><id>tag:blogger.com,1999:blog-2402028949282598219.post-3018860083922768496</id><published>2010-12-20T16:25:00.003-05:00</published><updated>2011-07-05T12:02:53.600-04:00</updated><category scheme='http://www.blogger.com/atom/ns#' term='benchmarking'/><category scheme='http://www.blogger.com/atom/ns#' term='Len DiCostanzo'/><category scheme='http://www.blogger.com/atom/ns#' term='ITIL'/><category scheme='http://www.blogger.com/atom/ns#' term='surveys'/><category scheme='http://www.blogger.com/atom/ns#' term='client satisfaction'/><category scheme='http://www.blogger.com/atom/ns#' term='employees'/><title type='text'>Benchmark Your Business to the Next Level</title><summary type='text'>By: Len DiCostanzo, SVP and Dean of Autotask Academy

If you’ve instituted surveys as part of your customer satisfaction program, the next step is to understand the how and why of maximizing the data you have collected from your customers.

That’s where benchmarking comes in. For the IT services industry, surveys give you an opportunity to measure your customer satisfaction levels and a variety </summary><link rel='replies' type='application/atom+xml' href='http://autotask.blogspot.com/feeds/3018860083922768496/comments/default' title='Post Comments'/><link rel='replies' type='text/html' href='http://autotask.blogspot.com/2010/12/benchmark-your-business-to-next-level.html#comment-form' title='0 Comments'/><link rel='edit' type='application/atom+xml' href='http://www.blogger.com/feeds/2402028949282598219/posts/default/3018860083922768496'/><link rel='self' type='application/atom+xml' href='http://www.blogger.com/feeds/2402028949282598219/posts/default/3018860083922768496'/><link rel='alternate' type='text/html' href='http://autotask.blogspot.com/2010/12/benchmark-your-business-to-next-level.html' title='Benchmark Your Business to the Next Level'/><author><name>Autotask Corporation</name><uri>http://www.blogger.com/profile/08593694001493124989</uri><email>noreply@blogger.com</email><gd:image rel='http://schemas.google.com/g/2005#thumbnail' width='32' height='32' src='http://2.bp.blogspot.com/_92ygwunPxbw/S0JLhodnDHI/AAAAAAAAAAM/SH_bOXbMxMU/S220/99037-96-20091125055444.jpeg'/></author><thr:total>0</thr:total></entry><entry><id>tag:blogger.com,1999:blog-2402028949282598219.post-3733971606946394358</id><published>2010-12-15T16:39:00.006-05:00</published><updated>2011-07-05T12:03:50.699-04:00</updated><category scheme='http://www.blogger.com/atom/ns#' term='profitability'/><category scheme='http://www.blogger.com/atom/ns#' term='surveys'/><category scheme='http://www.blogger.com/atom/ns#' term='client satisfaction'/><category scheme='http://www.blogger.com/atom/ns#' term='automation'/><category scheme='http://www.blogger.com/atom/ns#' term='Bob Godgart'/><title type='text'>The Importance of Taking Your Customer’s Pulse</title><summary type='text'>By: Bob Godgart, Founder, Chairman, and Chief Visionary Officer

In a previous article, I talked about the 10 benefits of using surveys in your service provider business. But if you still feel surveys are a “nice to have” rather than a “need to do” (despite knowing how surveys increase customer retention, improve product and service delivery and create competitive advantage), let me convince you </summary><link rel='replies' type='application/atom+xml' href='http://autotask.blogspot.com/feeds/3733971606946394358/comments/default' title='Post Comments'/><link rel='replies' type='text/html' href='http://autotask.blogspot.com/2010/12/importance-of-taking-your-customers.html#comment-form' title='0 Comments'/><link rel='edit' type='application/atom+xml' href='http://www.blogger.com/feeds/2402028949282598219/posts/default/3733971606946394358'/><link rel='self' type='application/atom+xml' href='http://www.blogger.com/feeds/2402028949282598219/posts/default/3733971606946394358'/><link rel='alternate' type='text/html' href='http://autotask.blogspot.com/2010/12/importance-of-taking-your-customers.html' title='The Importance of Taking Your Customer’s Pulse'/><author><name>Autotask Corporation</name><uri>http://www.blogger.com/profile/08593694001493124989</uri><email>noreply@blogger.com</email><gd:image rel='http://schemas.google.com/g/2005#thumbnail' width='32' height='32' src='http://2.bp.blogspot.com/_92ygwunPxbw/S0JLhodnDHI/AAAAAAAAAAM/SH_bOXbMxMU/S220/99037-96-20091125055444.jpeg'/></author><thr:total>0</thr:total></entry><entry><id>tag:blogger.com,1999:blog-2402028949282598219.post-3894016071180469968</id><published>2010-12-14T16:37:00.002-05:00</published><updated>2011-07-05T12:05:45.835-04:00</updated><category scheme='http://www.blogger.com/atom/ns#' term='IT services'/><category scheme='http://www.blogger.com/atom/ns#' term='Len DiCostanzo'/><category scheme='http://www.blogger.com/atom/ns#' term='ITIL'/><category scheme='http://www.blogger.com/atom/ns#' term='surveys'/><category scheme='http://www.blogger.com/atom/ns#' term='client satisfaction'/><category scheme='http://www.blogger.com/atom/ns#' term='employees'/><category scheme='http://www.blogger.com/atom/ns#' term='Managed Services'/><category scheme='http://www.blogger.com/atom/ns#' term='IT products'/><category scheme='http://www.blogger.com/atom/ns#' term='staffing'/><title type='text'>Do You Survey Your Customers and Prospects for Anything?</title><summary type='text'>By: Len DiCostanzo, SVP and Dean of Autotask Academy

On the road again - here in Orlando, Florida at the MSP University Boot Camp. There are over 125 IT solution providers in attendance who are in various stages of business, running the gamut of industry business models. From box pushers to pure service providers, from break fix to managed service providers and one-stop solution providers. Quite</summary><link rel='replies' type='application/atom+xml' href='http://autotask.blogspot.com/feeds/3894016071180469968/comments/default' title='Post Comments'/><link rel='replies' type='text/html' href='http://autotask.blogspot.com/2011/02/do-you-survey-your-customers-and.html#comment-form' title='0 Comments'/><link rel='edit' type='application/atom+xml' href='http://www.blogger.com/feeds/2402028949282598219/posts/default/3894016071180469968'/><link rel='self' type='application/atom+xml' href='http://www.blogger.com/feeds/2402028949282598219/posts/default/3894016071180469968'/><link rel='alternate' type='text/html' href='http://autotask.blogspot.com/2011/02/do-you-survey-your-customers-and.html' title='Do You Survey Your Customers and Prospects for Anything?'/><author><name>Autotask Corporation</name><uri>http://www.blogger.com/profile/08593694001493124989</uri><email>noreply@blogger.com</email><gd:image rel='http://schemas.google.com/g/2005#thumbnail' width='32' height='32' src='http://2.bp.blogspot.com/_92ygwunPxbw/S0JLhodnDHI/AAAAAAAAAAM/SH_bOXbMxMU/S220/99037-96-20091125055444.jpeg'/></author><thr:total>0</thr:total></entry><entry><id>tag:blogger.com,1999:blog-2402028949282598219.post-2373550051018182873</id><published>2010-11-30T13:29:00.011-05:00</published><updated>2011-07-05T12:12:00.477-04:00</updated><category scheme='http://www.blogger.com/atom/ns#' term='geographic markets'/><category scheme='http://www.blogger.com/atom/ns#' term='vertical markets'/><category scheme='http://www.blogger.com/atom/ns#' term='solution technologies'/><category scheme='http://www.blogger.com/atom/ns#' term='Bob Godgart'/><category scheme='http://www.blogger.com/atom/ns#' term='IT business models'/><title type='text'>Specialize to Compete - But Don’t Forget the Basics</title><summary type='text'>By: Bob Godgart, Founder, Chairman, and Chief Visionary Officer

In the last few months I’ve spent a lot of time on the road, at events and visiting with countless VARs, MSPs and other technology solution providers. And, I can tell you first hand that this is an industry in motion! As technologies and markets evolve, solution providers are carving out their own unique market segments, areas of </summary><link rel='replies' type='application/atom+xml' href='http://autotask.blogspot.com/feeds/2373550051018182873/comments/default' title='Post Comments'/><link rel='replies' type='text/html' href='http://autotask.blogspot.com/2010/11/specialize-to-compete-but-dont-forget_5419.html#comment-form' title='0 Comments'/><link rel='edit' type='application/atom+xml' href='http://www.blogger.com/feeds/2402028949282598219/posts/default/2373550051018182873'/><link rel='self' type='application/atom+xml' href='http://www.blogger.com/feeds/2402028949282598219/posts/default/2373550051018182873'/><link rel='alternate' type='text/html' href='http://autotask.blogspot.com/2010/11/specialize-to-compete-but-dont-forget_5419.html' title='Specialize to Compete - But Don’t Forget the Basics'/><author><name>Autotask Corporation</name><uri>http://www.blogger.com/profile/08593694001493124989</uri><email>noreply@blogger.com</email><gd:image rel='http://schemas.google.com/g/2005#thumbnail' width='32' height='32' src='http://2.bp.blogspot.com/_92ygwunPxbw/S0JLhodnDHI/AAAAAAAAAAM/SH_bOXbMxMU/S220/99037-96-20091125055444.jpeg'/></author><thr:total>0</thr:total></entry><entry><id>tag:blogger.com,1999:blog-2402028949282598219.post-3690283209451211138</id><published>2010-11-22T09:46:00.009-05:00</published><updated>2011-07-05T13:18:07.909-04:00</updated><category scheme='http://www.blogger.com/atom/ns#' term='Len DiCostanzo'/><category scheme='http://www.blogger.com/atom/ns#' term='client satisfaction'/><category scheme='http://www.blogger.com/atom/ns#' term='SMB'/><category scheme='http://www.blogger.com/atom/ns#' term='Managed Services'/><title type='text'>Four Critical Stages To Securing  A Client For Life</title><summary type='text'>By: Len DiCostanzo, SVP and Dean of Autotask Academy

Becoming a Managed Service Provider (MSP) has been a hot topic for several years now; so much so that I heard a comment at a recent conference that managed services is now a commodity offering. Everybody is doing it, and whoever is jumping in now is way too late. My opinion? Not so fast! Here’s why.


Simply becoming an MSP is not the end game</summary><link rel='replies' type='application/atom+xml' href='http://autotask.blogspot.com/feeds/3690283209451211138/comments/default' title='Post Comments'/><link rel='replies' type='text/html' href='http://autotask.blogspot.com/2010/11/becoming-managed-service-provider-msp.html#comment-form' title='0 Comments'/><link rel='edit' type='application/atom+xml' href='http://www.blogger.com/feeds/2402028949282598219/posts/default/3690283209451211138'/><link rel='self' type='application/atom+xml' href='http://www.blogger.com/feeds/2402028949282598219/posts/default/3690283209451211138'/><link rel='alternate' type='text/html' href='http://autotask.blogspot.com/2010/11/becoming-managed-service-provider-msp.html' title='Four Critical Stages To Securing  A Client For Life'/><author><name>Autotask Corporation</name><uri>http://www.blogger.com/profile/08593694001493124989</uri><email>noreply@blogger.com</email><gd:image rel='http://schemas.google.com/g/2005#thumbnail' width='32' height='32' src='http://2.bp.blogspot.com/_92ygwunPxbw/S0JLhodnDHI/AAAAAAAAAAM/SH_bOXbMxMU/S220/99037-96-20091125055444.jpeg'/></author><thr:total>0</thr:total></entry><entry><id>tag:blogger.com,1999:blog-2402028949282598219.post-3590168197388435188</id><published>2010-11-02T11:32:00.006-04:00</published><updated>2011-07-05T13:19:53.616-04:00</updated><category scheme='http://www.blogger.com/atom/ns#' term='pricing'/><category scheme='http://www.blogger.com/atom/ns#' term='automation'/><category scheme='http://www.blogger.com/atom/ns#' term='Managed Services'/><category scheme='http://www.blogger.com/atom/ns#' term='Bob Godgart'/><category scheme='http://www.blogger.com/atom/ns#' term='IT business models'/><category scheme='http://www.blogger.com/atom/ns#' term='reporting'/><title type='text'>Focusing on Profitability Using a PSA Tool</title><summary type='text'>By: Bob Godgart, Chief Visionary Officer

Fortunately, today's new IT business management software tools promise a variety of ways to optimize the profitability in your managed services business. They furnish a range of features and functions for handling projects and service contracts that let MSPs more easily define and measure key metrics and get a much clearer picture of their profitability.
</summary><link rel='replies' type='application/atom+xml' href='http://autotask.blogspot.com/feeds/3590168197388435188/comments/default' title='Post Comments'/><link rel='replies' type='text/html' href='http://autotask.blogspot.com/2010/11/focusing-on-profitability-using-psa.html#comment-form' title='0 Comments'/><link rel='edit' type='application/atom+xml' href='http://www.blogger.com/feeds/2402028949282598219/posts/default/3590168197388435188'/><link rel='self' type='application/atom+xml' href='http://www.blogger.com/feeds/2402028949282598219/posts/default/3590168197388435188'/><link rel='alternate' type='text/html' href='http://autotask.blogspot.com/2010/11/focusing-on-profitability-using-psa.html' title='Focusing on Profitability Using a PSA Tool'/><author><name>Autotask Corporation</name><uri>http://www.blogger.com/profile/08593694001493124989</uri><email>noreply@blogger.com</email><gd:image rel='http://schemas.google.com/g/2005#thumbnail' width='32' height='32' src='http://2.bp.blogspot.com/_92ygwunPxbw/S0JLhodnDHI/AAAAAAAAAAM/SH_bOXbMxMU/S220/99037-96-20091125055444.jpeg'/></author><thr:total>0</thr:total></entry><entry><id>tag:blogger.com,1999:blog-2402028949282598219.post-5661289148645354205</id><published>2010-10-29T16:53:00.009-04:00</published><updated>2011-07-05T13:22:31.362-04:00</updated><category scheme='http://www.blogger.com/atom/ns#' term='profitability'/><category scheme='http://www.blogger.com/atom/ns#' term='IT services'/><category scheme='http://www.blogger.com/atom/ns#' term='Len DiCostanzo'/><category scheme='http://www.blogger.com/atom/ns#' term='pricing'/><category scheme='http://www.blogger.com/atom/ns#' term='SLAs'/><category scheme='http://www.blogger.com/atom/ns#' term='revenue'/><title type='text'>Benefits of Pricing Your Services Right</title><summary type='text'>By: Len DiCostanzo, SVP and Dean of Autotask Academy

I am just back from a few weeks on the road presenting at several partner events. I was energized not only from meeting lots of our customers in person, but seeing the energy in the community. Everyone in attendance had one thing in mind, and that is, how do I improve my business. Whether it was by getting into the latest technology to support</summary><link rel='replies' type='application/atom+xml' href='http://autotask.blogspot.com/feeds/5661289148645354205/comments/default' title='Post Comments'/><link rel='replies' type='text/html' href='http://autotask.blogspot.com/2010/10/benefits-of-pricing-your-services-right.html#comment-form' title='0 Comments'/><link rel='edit' type='application/atom+xml' href='http://www.blogger.com/feeds/2402028949282598219/posts/default/5661289148645354205'/><link rel='self' type='application/atom+xml' href='http://www.blogger.com/feeds/2402028949282598219/posts/default/5661289148645354205'/><link rel='alternate' type='text/html' href='http://autotask.blogspot.com/2010/10/benefits-of-pricing-your-services-right.html' title='Benefits of Pricing Your Services Right'/><author><name>Autotask Corporation</name><uri>http://www.blogger.com/profile/08593694001493124989</uri><email>noreply@blogger.com</email><gd:image rel='http://schemas.google.com/g/2005#thumbnail' width='32' height='32' src='http://2.bp.blogspot.com/_92ygwunPxbw/S0JLhodnDHI/AAAAAAAAAAM/SH_bOXbMxMU/S220/99037-96-20091125055444.jpeg'/></author><thr:total>0</thr:total></entry><entry><id>tag:blogger.com,1999:blog-2402028949282598219.post-5228212168408238136</id><published>2010-10-04T10:17:00.006-04:00</published><updated>2011-07-05T13:29:09.215-04:00</updated><category scheme='http://www.blogger.com/atom/ns#' term='profitability'/><category scheme='http://www.blogger.com/atom/ns#' term='IT services'/><category scheme='http://www.blogger.com/atom/ns#' term='contracts'/><category scheme='http://www.blogger.com/atom/ns#' term='client satisfaction'/><category scheme='http://www.blogger.com/atom/ns#' term='Bob Godgart'/><title type='text'>How to Manage Expectations With Your Managed Services Contracts</title><summary type='text'>By: Bob Godgart, Founder, Chairman, and Chief Visionary Officer

The time-tested formula for MSPs when creating service contracts is to set fixed monthly fees to ensure regular recurring revenue.
But that may not be the most profitable strategy, especially if you are not incorporating key business terms and conditions to clearly define the work scope, and then managing to those deliverables. And </summary><link rel='replies' type='application/atom+xml' href='http://autotask.blogspot.com/feeds/5228212168408238136/comments/default' title='Post Comments'/><link rel='replies' type='text/html' href='http://autotask.blogspot.com/2010/10/how-to-manage-expectations-with-your.html#comment-form' title='0 Comments'/><link rel='edit' type='application/atom+xml' href='http://www.blogger.com/feeds/2402028949282598219/posts/default/5228212168408238136'/><link rel='self' type='application/atom+xml' href='http://www.blogger.com/feeds/2402028949282598219/posts/default/5228212168408238136'/><link rel='alternate' type='text/html' href='http://autotask.blogspot.com/2010/10/how-to-manage-expectations-with-your.html' title='How to Manage Expectations With Your Managed Services Contracts'/><author><name>Autotask Corporation</name><uri>http://www.blogger.com/profile/08593694001493124989</uri><email>noreply@blogger.com</email><gd:image rel='http://schemas.google.com/g/2005#thumbnail' width='32' height='32' src='http://2.bp.blogspot.com/_92ygwunPxbw/S0JLhodnDHI/AAAAAAAAAAM/SH_bOXbMxMU/S220/99037-96-20091125055444.jpeg'/></author><thr:total>0</thr:total></entry><entry><id>tag:blogger.com,1999:blog-2402028949282598219.post-2869102818387545581</id><published>2010-09-23T11:10:00.017-04:00</published><updated>2011-07-05T13:30:11.290-04:00</updated><category scheme='http://www.blogger.com/atom/ns#' term='IT services'/><category scheme='http://www.blogger.com/atom/ns#' term='Len DiCostanzo'/><category scheme='http://www.blogger.com/atom/ns#' term='vertical markets'/><category scheme='http://www.blogger.com/atom/ns#' term='hybrid model'/><category scheme='http://www.blogger.com/atom/ns#' term='IT products'/><category scheme='http://www.blogger.com/atom/ns#' term='IT business models'/><title type='text'>Build Solution Sets to Sell Products AND Services With Confidence</title><summary type='text'>By: Len DiCostanzo, SVP and Dean of Autotask Academy

You may have started your IT company as an IT consultant, selling professional or technical services by the hour. Typically, you’ll let your clients buy products from another source, maybe even a source you recommend, because you feel that it’s just too hard to make money with all the competition and small margins.

Then you realize the </summary><link rel='replies' type='application/atom+xml' href='http://autotask.blogspot.com/feeds/2869102818387545581/comments/default' title='Post Comments'/><link rel='replies' type='text/html' href='http://autotask.blogspot.com/2010/09/build-solution-sets-to-sell-products.html#comment-form' title='0 Comments'/><link rel='edit' type='application/atom+xml' href='http://www.blogger.com/feeds/2402028949282598219/posts/default/2869102818387545581'/><link rel='self' type='application/atom+xml' href='http://www.blogger.com/feeds/2402028949282598219/posts/default/2869102818387545581'/><link rel='alternate' type='text/html' href='http://autotask.blogspot.com/2010/09/build-solution-sets-to-sell-products.html' title='Build Solution Sets to Sell Products AND Services With Confidence'/><author><name>Autotask Corporation</name><uri>http://www.blogger.com/profile/08593694001493124989</uri><email>noreply@blogger.com</email><gd:image rel='http://schemas.google.com/g/2005#thumbnail' width='32' height='32' src='http://2.bp.blogspot.com/_92ygwunPxbw/S0JLhodnDHI/AAAAAAAAAAM/SH_bOXbMxMU/S220/99037-96-20091125055444.jpeg'/></author><thr:total>0</thr:total></entry><entry><id>tag:blogger.com,1999:blog-2402028949282598219.post-933790950987211796</id><published>2010-08-23T14:31:00.008-04:00</published><updated>2011-07-05T13:31:43.904-04:00</updated><category scheme='http://www.blogger.com/atom/ns#' term='CompTIA'/><category scheme='http://www.blogger.com/atom/ns#' term='geographic markets'/><category scheme='http://www.blogger.com/atom/ns#' term='vertical markets'/><category scheme='http://www.blogger.com/atom/ns#' term='Bob Godgart'/><title type='text'>Going Vertical.</title><summary type='text'>By: Bob Godgart, Founder, Chairman, and Chief Visionary Officer

I just got back from the terrific “Breakaway 2010” event put on by CompTIA, the leading computer industry association, and I was glad to see the big emphasis that was being placed on opportunities in the healthcare vertical market for IT solution professionals.

Healthcare has been a choice vertical for IT solution providers for a </summary><link rel='replies' type='application/atom+xml' href='http://autotask.blogspot.com/feeds/933790950987211796/comments/default' title='Post Comments'/><link rel='replies' type='text/html' href='http://autotask.blogspot.com/2010/09/going-vertical-by-bob-godgart.html#comment-form' title='0 Comments'/><link rel='edit' type='application/atom+xml' href='http://www.blogger.com/feeds/2402028949282598219/posts/default/933790950987211796'/><link rel='self' type='application/atom+xml' href='http://www.blogger.com/feeds/2402028949282598219/posts/default/933790950987211796'/><link rel='alternate' type='text/html' href='http://autotask.blogspot.com/2010/09/going-vertical-by-bob-godgart.html' title='Going Vertical.'/><author><name>Autotask Corporation</name><uri>http://www.blogger.com/profile/08593694001493124989</uri><email>noreply@blogger.com</email><gd:image rel='http://schemas.google.com/g/2005#thumbnail' width='32' height='32' src='http://2.bp.blogspot.com/_92ygwunPxbw/S0JLhodnDHI/AAAAAAAAAAM/SH_bOXbMxMU/S220/99037-96-20091125055444.jpeg'/></author><media:thumbnail xmlns:media='http://search.yahoo.com/mrss/' url='http://2.bp.blogspot.com/_92ygwunPxbw/TIkqxb-NtJI/AAAAAAAAABw/MIL7q1upUgo/s72-c/VerticalSurveyChart.JPG' height='72' width='72'/><thr:total>0</thr:total></entry><entry><id>tag:blogger.com,1999:blog-2402028949282598219.post-5825983438056206104</id><published>2010-08-11T14:49:00.005-04:00</published><updated>2011-07-05T13:32:39.944-04:00</updated><category scheme='http://www.blogger.com/atom/ns#' term='Len DiCostanzo'/><category scheme='http://www.blogger.com/atom/ns#' term='hybrid model'/><category scheme='http://www.blogger.com/atom/ns#' term='automation'/><category scheme='http://www.blogger.com/atom/ns#' term='Managed Services'/><category scheme='http://www.blogger.com/atom/ns#' term='IT products'/><category scheme='http://www.blogger.com/atom/ns#' term='IT business models'/><title type='text'>Back To The Future For IT Product Sales</title><summary type='text'>By: Len DiCostanzo, SVP and Dean of Autotask Academy

During my 20+ years as the founder and CEO of a successful IT solutions company, I saw first-hand the importance of evolving our business models to meet the needs and capabilities of our clients and our own companies. And, as I work with our customers and countless others in the channel now, I see that the more things change, the more they </summary><link rel='replies' type='application/atom+xml' href='http://autotask.blogspot.com/feeds/5825983438056206104/comments/default' title='Post Comments'/><link rel='replies' type='text/html' href='http://autotask.blogspot.com/2010/09/back-to-future-for-it-product-sales.html#comment-form' title='0 Comments'/><link rel='edit' type='application/atom+xml' href='http://www.blogger.com/feeds/2402028949282598219/posts/default/5825983438056206104'/><link rel='self' type='application/atom+xml' href='http://www.blogger.com/feeds/2402028949282598219/posts/default/5825983438056206104'/><link rel='alternate' type='text/html' href='http://autotask.blogspot.com/2010/09/back-to-future-for-it-product-sales.html' title='Back To The Future For IT Product Sales'/><author><name>Autotask Corporation</name><uri>http://www.blogger.com/profile/08593694001493124989</uri><email>noreply@blogger.com</email><gd:image rel='http://schemas.google.com/g/2005#thumbnail' width='32' height='32' src='http://2.bp.blogspot.com/_92ygwunPxbw/S0JLhodnDHI/AAAAAAAAAAM/SH_bOXbMxMU/S220/99037-96-20091125055444.jpeg'/></author><thr:total>0</thr:total></entry><entry><id>tag:blogger.com,1999:blog-2402028949282598219.post-6447817915285932519</id><published>2010-07-13T14:23:00.009-04:00</published><updated>2011-07-05T13:33:36.254-04:00</updated><category scheme='http://www.blogger.com/atom/ns#' term='IT services'/><category scheme='http://www.blogger.com/atom/ns#' term='surveys'/><category scheme='http://www.blogger.com/atom/ns#' term='service delivery'/><category scheme='http://www.blogger.com/atom/ns#' term='client satisfaction'/><category scheme='http://www.blogger.com/atom/ns#' term='employees'/><category scheme='http://www.blogger.com/atom/ns#' term='Bob Godgart'/><category scheme='http://www.blogger.com/atom/ns#' term='IT products'/><category scheme='http://www.blogger.com/atom/ns#' term='staffing'/><title type='text'>Top Reasons To Use Surveys To Run Your Business Better.</title><summary type='text'>By: Bob Godgart, Founder, Chairman, and Chief Visionary Officer

I’m always impressed when the IT service providers I work with take the time to ask me how things are going.

Consumer-oriented companies figured this out a while ago. They know that regular customer satisfaction check-ins will help to maximize customer retention, and help them figure out how to best position themselves to win new </summary><link rel='replies' type='application/atom+xml' href='http://autotask.blogspot.com/feeds/6447817915285932519/comments/default' title='Post Comments'/><link rel='replies' type='text/html' href='http://autotask.blogspot.com/2010/09/top-reasons-to-use-surveys-to-run-your.html#comment-form' title='0 Comments'/><link rel='edit' type='application/atom+xml' href='http://www.blogger.com/feeds/2402028949282598219/posts/default/6447817915285932519'/><link rel='self' type='application/atom+xml' href='http://www.blogger.com/feeds/2402028949282598219/posts/default/6447817915285932519'/><link rel='alternate' type='text/html' href='http://autotask.blogspot.com/2010/09/top-reasons-to-use-surveys-to-run-your.html' title='Top Reasons To Use Surveys To Run Your Business Better.'/><author><name>Autotask Corporation</name><uri>http://www.blogger.com/profile/08593694001493124989</uri><email>noreply@blogger.com</email><gd:image rel='http://schemas.google.com/g/2005#thumbnail' width='32' height='32' src='http://2.bp.blogspot.com/_92ygwunPxbw/S0JLhodnDHI/AAAAAAAAAAM/SH_bOXbMxMU/S220/99037-96-20091125055444.jpeg'/></author><thr:total>0</thr:total></entry><entry><id>tag:blogger.com,1999:blog-2402028949282598219.post-3177782911507139337</id><published>2010-06-10T14:15:00.005-04:00</published><updated>2011-07-05T13:35:29.921-04:00</updated><category scheme='http://www.blogger.com/atom/ns#' term='IT services'/><category scheme='http://www.blogger.com/atom/ns#' term='VARStreet'/><category scheme='http://www.blogger.com/atom/ns#' term='Taskfire'/><category scheme='http://www.blogger.com/atom/ns#' term='client satisfaction'/><category scheme='http://www.blogger.com/atom/ns#' term='Bob Godgart'/><category scheme='http://www.blogger.com/atom/ns#' term='IT products'/><title type='text'>Big Switch: Trusted Advisors Become Embedded Tech Advisors</title><summary type='text'>By: Bob Godgart, Founder, Chairman, and Chief Visionary Officer

Much has been written and taught about the “holy grail” of IT service providers — to become your clients’ “Trusted Technology Advisor.” But don’t stop there. The next logical step is to become your customers’ Embedded Technology Advisor. Here’s why.

The goal is to move your status beyond being simply a vendor or supplier of the IT </summary><link rel='replies' type='application/atom+xml' href='http://autotask.blogspot.com/feeds/3177782911507139337/comments/default' title='Post Comments'/><link rel='replies' type='text/html' href='http://autotask.blogspot.com/2010/06/big-switch-trusted-advisors-become.html#comment-form' title='0 Comments'/><link rel='edit' type='application/atom+xml' href='http://www.blogger.com/feeds/2402028949282598219/posts/default/3177782911507139337'/><link rel='self' type='application/atom+xml' href='http://www.blogger.com/feeds/2402028949282598219/posts/default/3177782911507139337'/><link rel='alternate' type='text/html' href='http://autotask.blogspot.com/2010/06/big-switch-trusted-advisors-become.html' title='Big Switch: Trusted Advisors Become Embedded Tech Advisors'/><author><name>Autotask Corporation</name><uri>http://www.blogger.com/profile/08593694001493124989</uri><email>noreply@blogger.com</email><gd:image rel='http://schemas.google.com/g/2005#thumbnail' width='32' height='32' src='http://2.bp.blogspot.com/_92ygwunPxbw/S0JLhodnDHI/AAAAAAAAAAM/SH_bOXbMxMU/S220/99037-96-20091125055444.jpeg'/></author><thr:total>0</thr:total></entry><entry><id>tag:blogger.com,1999:blog-2402028949282598219.post-4732160803963468369</id><published>2010-05-11T11:16:00.027-04:00</published><updated>2011-07-05T13:36:43.865-04:00</updated><category scheme='http://www.blogger.com/atom/ns#' term='Len DiCostanzo'/><category scheme='http://www.blogger.com/atom/ns#' term='service delivery'/><category scheme='http://www.blogger.com/atom/ns#' term='client satisfaction'/><category scheme='http://www.blogger.com/atom/ns#' term='Autotask'/><category scheme='http://www.blogger.com/atom/ns#' term='service level management'/><category scheme='http://www.blogger.com/atom/ns#' term='SLAs'/><category scheme='http://www.blogger.com/atom/ns#' term='reporting'/><title type='text'>Why Service Level Management is Mission-Critical for IT Service Providers</title><summary type='text'>By: Len DiCostanzo, SVP and Dean of Autotask Academy

It's All About Expectations

At the heart of almost every business relationship are expectations... expectations that have to be set, managed and met or exceeded. When it comes to IT Services, your clients' expectations are going to revolve around the specific services you are delivering and the promises or claims that you make related to them</summary><link rel='replies' type='application/atom+xml' href='http://autotask.blogspot.com/feeds/4732160803963468369/comments/default' title='Post Comments'/><link rel='replies' type='text/html' href='http://autotask.blogspot.com/2010/05/why-service-level-management-is-mission.html#comment-form' title='0 Comments'/><link rel='edit' type='application/atom+xml' href='http://www.blogger.com/feeds/2402028949282598219/posts/default/4732160803963468369'/><link rel='self' type='application/atom+xml' href='http://www.blogger.com/feeds/2402028949282598219/posts/default/4732160803963468369'/><link rel='alternate' type='text/html' href='http://autotask.blogspot.com/2010/05/why-service-level-management-is-mission.html' title='Why Service Level Management is Mission-Critical for IT Service Providers'/><author><name>Autotask Corporation</name><uri>http://www.blogger.com/profile/08593694001493124989</uri><email>noreply@blogger.com</email><gd:image rel='http://schemas.google.com/g/2005#thumbnail' width='32' height='32' src='http://2.bp.blogspot.com/_92ygwunPxbw/S0JLhodnDHI/AAAAAAAAAAM/SH_bOXbMxMU/S220/99037-96-20091125055444.jpeg'/></author><thr:total>0</thr:total></entry><entry><id>tag:blogger.com,1999:blog-2402028949282598219.post-6237844278976161698</id><published>2010-05-10T08:00:00.006-04:00</published><updated>2011-07-05T13:40:37.837-04:00</updated><category scheme='http://www.blogger.com/atom/ns#' term='profitability'/><category scheme='http://www.blogger.com/atom/ns#' term='IT services'/><category scheme='http://www.blogger.com/atom/ns#' term='Everything Channel'/><category scheme='http://www.blogger.com/atom/ns#' term='hybrid model'/><category scheme='http://www.blogger.com/atom/ns#' term='VARStreet'/><category scheme='http://www.blogger.com/atom/ns#' term='automation'/><category scheme='http://www.blogger.com/atom/ns#' term='Bob Godgart'/><category scheme='http://www.blogger.com/atom/ns#' term='IT products'/><category scheme='http://www.blogger.com/atom/ns#' term='IT business models'/><category scheme='http://www.blogger.com/atom/ns#' term='IPED'/><category scheme='http://www.blogger.com/atom/ns#' term='revenue'/><title type='text'>Automate to Achieve the Ideal Hybrid IT Business Model</title><summary type='text'>By: Bob Godgart, Founder, Chairman, and Chief Visionary Officer

For years the prevailing wisdom has been for IT solution providers to focus less on moving products, and more toward a business model built primarily on services delivery. The conventional thinking was that product sales involve too much work for too little margin, while services allow for more predictable and stable recurring </summary><link rel='replies' type='application/atom+xml' href='http://autotask.blogspot.com/feeds/6237844278976161698/comments/default' title='Post Comments'/><link rel='replies' type='text/html' href='http://autotask.blogspot.com/2010/06/automate-to-achieve-ideal-hybrid-it.html#comment-form' title='1 Comments'/><link rel='edit' type='application/atom+xml' href='http://www.blogger.com/feeds/2402028949282598219/posts/default/6237844278976161698'/><link rel='self' type='application/atom+xml' href='http://www.blogger.com/feeds/2402028949282598219/posts/default/6237844278976161698'/><link rel='alternate' type='text/html' href='http://autotask.blogspot.com/2010/06/automate-to-achieve-ideal-hybrid-it.html' title='Automate to Achieve the Ideal Hybrid IT Business Model'/><author><name>Autotask Corporation</name><uri>http://www.blogger.com/profile/08593694001493124989</uri><email>noreply@blogger.com</email><gd:image rel='http://schemas.google.com/g/2005#thumbnail' width='32' height='32' src='http://2.bp.blogspot.com/_92ygwunPxbw/S0JLhodnDHI/AAAAAAAAAAM/SH_bOXbMxMU/S220/99037-96-20091125055444.jpeg'/></author><media:thumbnail xmlns:media='http://search.yahoo.com/mrss/' url='http://3.bp.blogspot.com/_92ygwunPxbw/TBEouuxx22I/AAAAAAAAABA/oTHk-QatuFc/s72-c/chart1.png' height='72' width='72'/><thr:total>1</thr:total></entry><entry><id>tag:blogger.com,1999:blog-2402028949282598219.post-607375234207543245</id><published>2010-04-06T08:00:00.005-04:00</published><updated>2011-07-05T13:42:09.706-04:00</updated><category scheme='http://www.blogger.com/atom/ns#' term='profitability'/><category scheme='http://www.blogger.com/atom/ns#' term='IT services'/><category scheme='http://www.blogger.com/atom/ns#' term='hybrid model'/><category scheme='http://www.blogger.com/atom/ns#' term='quoting'/><category scheme='http://www.blogger.com/atom/ns#' term='automation'/><category scheme='http://www.blogger.com/atom/ns#' term='RMM'/><category scheme='http://www.blogger.com/atom/ns#' term='Managed Services'/><category scheme='http://www.blogger.com/atom/ns#' term='e-Commerce'/><category scheme='http://www.blogger.com/atom/ns#' term='Bob Godgart'/><category scheme='http://www.blogger.com/atom/ns#' term='IT products'/><title type='text'>Selling Products Along with Your Services, Profitably</title><summary type='text'>By: Bob Godgart, Founder, Chairman, and Chief Visionary Officer

Like it or not, products are an integral (and important) part of any IT Service business. Product sales and services sales go hand-in-hand, drive each the other, and produce a whole that is much bigger than the sum of the parts. With the latest product and services automation tools available today, if you’re not realizing a healthy </summary><link rel='replies' type='application/atom+xml' href='http://autotask.blogspot.com/feeds/607375234207543245/comments/default' title='Post Comments'/><link rel='replies' type='text/html' href='http://autotask.blogspot.com/2010/04/selling-products-along-with-your.html#comment-form' title='0 Comments'/><link rel='edit' type='application/atom+xml' href='http://www.blogger.com/feeds/2402028949282598219/posts/default/607375234207543245'/><link rel='self' type='application/atom+xml' href='http://www.blogger.com/feeds/2402028949282598219/posts/default/607375234207543245'/><link rel='alternate' type='text/html' href='http://autotask.blogspot.com/2010/04/selling-products-along-with-your.html' title='Selling Products Along with Your Services, Profitably'/><author><name>Autotask Corporation</name><uri>http://www.blogger.com/profile/08593694001493124989</uri><email>noreply@blogger.com</email><gd:image rel='http://schemas.google.com/g/2005#thumbnail' width='32' height='32' src='http://2.bp.blogspot.com/_92ygwunPxbw/S0JLhodnDHI/AAAAAAAAAAM/SH_bOXbMxMU/S220/99037-96-20091125055444.jpeg'/></author><thr:total>0</thr:total></entry><entry><id>tag:blogger.com,1999:blog-2402028949282598219.post-7612553349022867138</id><published>2010-03-08T08:00:00.005-05:00</published><updated>2011-07-05T13:43:40.652-04:00</updated><category scheme='http://www.blogger.com/atom/ns#' term='IT services'/><category scheme='http://www.blogger.com/atom/ns#' term='client satisfaction'/><category scheme='http://www.blogger.com/atom/ns#' term='Managed Services'/><category scheme='http://www.blogger.com/atom/ns#' term='Bob Godgart'/><title type='text'>MSPs: Reinvention Once Again Is the Key to Success</title><summary type='text'>By: Bob Godgart, Founder, Chairman, and Chief Visionary Officer

In today’s fast-paced world of technology, new IT issues — and new solutions — can arise in the blink of an eye. This poses a unique challenge for MSPs and VARs trying to stay ahead of the game while simultaneously working to contain costs and maximize ROI. After all, if you can’t or don’t evolve with ongoing service advancements </summary><link rel='replies' type='application/atom+xml' href='http://autotask.blogspot.com/feeds/7612553349022867138/comments/default' title='Post Comments'/><link rel='replies' type='text/html' href='http://autotask.blogspot.com/2010/03/msps-reinvention-once-again-is-key-to.html#comment-form' title='0 Comments'/><link rel='edit' type='application/atom+xml' href='http://www.blogger.com/feeds/2402028949282598219/posts/default/7612553349022867138'/><link rel='self' type='application/atom+xml' href='http://www.blogger.com/feeds/2402028949282598219/posts/default/7612553349022867138'/><link rel='alternate' type='text/html' href='http://autotask.blogspot.com/2010/03/msps-reinvention-once-again-is-key-to.html' title='MSPs: Reinvention Once Again Is the Key to Success'/><author><name>Autotask Corporation</name><uri>http://www.blogger.com/profile/08593694001493124989</uri><email>noreply@blogger.com</email><gd:image rel='http://schemas.google.com/g/2005#thumbnail' width='32' height='32' src='http://2.bp.blogspot.com/_92ygwunPxbw/S0JLhodnDHI/AAAAAAAAAAM/SH_bOXbMxMU/S220/99037-96-20091125055444.jpeg'/></author><thr:total>0</thr:total></entry><entry><id>tag:blogger.com,1999:blog-2402028949282598219.post-8841812174008450283</id><published>2010-02-18T11:32:00.002-05:00</published><updated>2011-07-05T13:46:27.968-04:00</updated><category scheme='http://www.blogger.com/atom/ns#' term='IT services'/><category scheme='http://www.blogger.com/atom/ns#' term='service delivery'/><category scheme='http://www.blogger.com/atom/ns#' term='client satisfaction'/><category scheme='http://www.blogger.com/atom/ns#' term='Bob Godgart'/><category scheme='http://www.blogger.com/atom/ns#' term='Autotask'/><category scheme='http://www.blogger.com/atom/ns#' term='IT business models'/><category scheme='http://www.blogger.com/atom/ns#' term='efficiency'/><title type='text'>What Service Providers Can Learn From the Industrial Age</title><summary type='text'>By: Bob Godgart, Founder, Chairman, and Chief Visionary Officer

The word "efficiency" was born out of the manufacturing age as a concept for increasing the output of factories. In its simplest form, the idea is to get more coming out of the factory from the components and raw materials you bring in. This is done by optimizing the manufacturing process, and often times bringing in new tools to </summary><link rel='replies' type='application/atom+xml' href='http://autotask.blogspot.com/feeds/8841812174008450283/comments/default' title='Post Comments'/><link rel='replies' type='text/html' href='http://autotask.blogspot.com/2011/02/what-service-providers-can-learn-from.html#comment-form' title='0 Comments'/><link rel='edit' type='application/atom+xml' href='http://www.blogger.com/feeds/2402028949282598219/posts/default/8841812174008450283'/><link rel='self' type='application/atom+xml' href='http://www.blogger.com/feeds/2402028949282598219/posts/default/8841812174008450283'/><link rel='alternate' type='text/html' href='http://autotask.blogspot.com/2011/02/what-service-providers-can-learn-from.html' title='What Service Providers Can Learn From the Industrial Age'/><author><name>Autotask Corporation</name><uri>http://www.blogger.com/profile/08593694001493124989</uri><email>noreply@blogger.com</email><gd:image rel='http://schemas.google.com/g/2005#thumbnail' width='32' height='32' src='http://2.bp.blogspot.com/_92ygwunPxbw/S0JLhodnDHI/AAAAAAAAAAM/SH_bOXbMxMU/S220/99037-96-20091125055444.jpeg'/></author><thr:total>0</thr:total></entry><entry><id>tag:blogger.com,1999:blog-2402028949282598219.post-1164932268964580525</id><published>2010-02-04T11:18:00.006-05:00</published><updated>2011-07-05T13:47:55.273-04:00</updated><category scheme='http://www.blogger.com/atom/ns#' term='integration'/><category scheme='http://www.blogger.com/atom/ns#' term='automation'/><category scheme='http://www.blogger.com/atom/ns#' term='RMM'/><category scheme='http://www.blogger.com/atom/ns#' term='Bob Godgart'/><category scheme='http://www.blogger.com/atom/ns#' term='SLAs'/><category scheme='http://www.blogger.com/atom/ns#' term='CRM'/><category scheme='http://www.blogger.com/atom/ns#' term='communication'/><category scheme='http://www.blogger.com/atom/ns#' term='sales'/><category scheme='http://www.blogger.com/atom/ns#' term='efficiency'/><title type='text'>Increasing Business Efficiency: Nine Questions You Need to Ask</title><summary type='text'>By: Bob Godgart, Founder, Chairman, and Chief Visionary Officer

To follow the ideas I presented in my January blog post, Getting Ready for the Rebound, we’re all looking to do more with less in 2010. That’s easy to say, but executing the concept in your day-to-day-operations can be a challenge. Here are nine questions you need to consider as you strive to make your business more efficient.

“</summary><link rel='replies' type='application/atom+xml' href='http://autotask.blogspot.com/feeds/1164932268964580525/comments/default' title='Post Comments'/><link rel='replies' type='text/html' href='http://autotask.blogspot.com/2010/06/increasing-business-efficiency-nine.html#comment-form' title='0 Comments'/><link rel='edit' type='application/atom+xml' href='http://www.blogger.com/feeds/2402028949282598219/posts/default/1164932268964580525'/><link rel='self' type='application/atom+xml' href='http://www.blogger.com/feeds/2402028949282598219/posts/default/1164932268964580525'/><link rel='alternate' type='text/html' href='http://autotask.blogspot.com/2010/06/increasing-business-efficiency-nine.html' title='Increasing Business Efficiency: Nine Questions You Need to Ask'/><author><name>Autotask Corporation</name><uri>http://www.blogger.com/profile/08593694001493124989</uri><email>noreply@blogger.com</email><gd:image rel='http://schemas.google.com/g/2005#thumbnail' width='32' height='32' src='http://2.bp.blogspot.com/_92ygwunPxbw/S0JLhodnDHI/AAAAAAAAAAM/SH_bOXbMxMU/S220/99037-96-20091125055444.jpeg'/></author><thr:total>0</thr:total></entry><entry><id>tag:blogger.com,1999:blog-2402028949282598219.post-2821094198804872159</id><published>2010-01-05T23:53:00.007-05:00</published><updated>2011-07-05T13:50:04.004-04:00</updated><category scheme='http://www.blogger.com/atom/ns#' term='Cloud Services'/><category scheme='http://www.blogger.com/atom/ns#' term='benchmarking'/><category scheme='http://www.blogger.com/atom/ns#' term='cloud'/><category scheme='http://www.blogger.com/atom/ns#' term='Taskfire'/><category scheme='http://www.blogger.com/atom/ns#' term='Managed Services'/><category scheme='http://www.blogger.com/atom/ns#' term='Bob Godgart'/><category scheme='http://www.blogger.com/atom/ns#' term='reporting'/><title type='text'>Get Ready for the Rebound</title><summary type='text'>By: Bob Godgart, Founder, Chairman, and Chief Visionary Officer

There’s no denying 2009 was a challenging year. Nearly everyone was forced to cut costs, streamline operations and undergo the proverbial belt tightening to stay out of the red. It wasn’t easy. Salary levels were frozen. Bonuses canceled. Furloughs mandated. And, in the worst cases, employees laid off and businesses closed.

But all</summary><link rel='replies' type='application/atom+xml' href='http://autotask.blogspot.com/feeds/2821094198804872159/comments/default' title='Post Comments'/><link rel='replies' type='text/html' href='http://autotask.blogspot.com/2010/01/get-ready-for-rebound.html#comment-form' title='0 Comments'/><link rel='edit' type='application/atom+xml' href='http://www.blogger.com/feeds/2402028949282598219/posts/default/2821094198804872159'/><link rel='self' type='application/atom+xml' href='http://www.blogger.com/feeds/2402028949282598219/posts/default/2821094198804872159'/><link rel='alternate' type='text/html' href='http://autotask.blogspot.com/2010/01/get-ready-for-rebound.html' title='Get Ready for the Rebound'/><author><name>Autotask Corporation</name><uri>http://www.blogger.com/profile/08593694001493124989</uri><email>noreply@blogger.com</email><gd:image rel='http://schemas.google.com/g/2005#thumbnail' width='32' height='32' src='http://2.bp.blogspot.com/_92ygwunPxbw/S0JLhodnDHI/AAAAAAAAAAM/SH_bOXbMxMU/S220/99037-96-20091125055444.jpeg'/></author><thr:total>0</thr:total></entry></feed>
